Newby House Interiors Avaliações 

753
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We saw a bedside table in a large store but they could only supply one. We wanted two. Found via web search that Newby could supply two in a short time at similar price. Arrived in perfect condition a... Ver mais

Avaliado com 5 de um total de 5 estrelas

The service from this company is first class. We ordered an inset fire which was competitively priced and it was delivered as promised. The fire was installed and looked amazing but unfortunately it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Looked at a few suppliers online before choosing Newby House Interiors. We are delighted with our leather reclining chairs. Easy to order and great customer service. We highly recommend Newby and wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered a dining table which was available fairly quickly. We asked them to delay delivery until we were ready, which was organised by them. Happy with the dining table. Good sturdy glass top with... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Móveis de Palha
  4. Loja de móveis para escritório

Escrito pela empresa

Newby House Interiors is a family-run furniture retailer with over 18 years of online trading experience. Established in 2008, we specialise in quality furniture for every room of the home, including living, dining, bedroom, home office, conservatory and outdoor furniture. As a family business, we pride ourselves on offering knowledgeable, personal service alongside competitive pricing. We work directly with many of the UK's leading furniture manufacturers and brands, including Bentley Designs, Baumhaus, Desser, Old Charm, Jual and many more, allowing us to offer a carefully selected range of contemporary, traditional and handcrafted furniture. From stylish dining sets and solid oak furniture to recliners, garden furniture and electric fireplaces, our aim is simple: to provide quality products, honest advice and excellent customer service from order through to delivery. Thousands of customers across the UK have trusted Newby House Interiors for their furniture purchases, and our commitment to service continues to be reflected in our 5-star reviews.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

753 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(753)

94 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Perfect Hallway Solution - Beautiful and Functional!

We recently purchased a hallway bench and coat hanger from Newby House Interiors for our new home, and I couldn't be happier with our choice. From the moment it was installed, it transformed our entrance from a plain space into a welcoming, organized area that sets the perfect tone for our home.

The bench is not only beautiful but also incredibly practical - perfect for sitting down to remove shoes or placing shopping bags. The coat hanger portion is sturdy and well-designed, offering plenty of space for our family's coats and guests' outerwear.

What really stands out is how the piece adds such a homely touch to our entrance. It's clearly made with attention to detail and quality materials, which shows in both its appearance and functionality. The design manages to be both classic and contemporary, making it a versatile addition that I'm sure will stay stylish for years to come.

For anyone looking to add both practicality and warmth to their hallway, I highly recommend Newby House Interiors. This piece has exceeded our expectations and has quickly become one of our favorite furniture purchases.

16 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m really pleased with my chairs and…

I’m really pleased with my chairs and the customer service I received from Richard, due to the Christmas period I sent an email asking about delivery, didn’t expect any response but got one the following day advising me of the expected date of delivery due to stock levels but also a suggestion of an alternative if I wanted them sooner, as the spec was very close I went for the suggestion and can only say that they are stunning and also a good price.
Thank you again Richard for all your help.

3 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great product and customer service

Great customer service, great quality products at good prices.
The only issue was with the delivery team
who didnt turn up on two occasions, however, having contacted Richard (sales manager) he has taken this up with company and agreed to refund accordingly. Thank you Richard, i would definately purchase from Newby again.

3 de janeiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Check the dimensions. Same product same serial numbers) They did. Why? (they did

Process and delivery was 5 star. We had ordered 6 dining chairs on a previous occasion and were extremely happy with them. At a later date we decided to order another pair, to make a coordinated set. Special attention to the serial numbers, company and matching upholstery to obtain the same product.
Ahh? We did not check the dimensions. Which were now substantially smaller. Yea, you could say our mistake?Yes. Check your dimensions if reordering at a later date.

26 de novembro de 2024
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Hi John,

Thank you for taking the time to leave a review and for sharing your feedback.

We’re delighted to hear you were pleased with the process and delivery, as well as your previous experience ordering from us. However, I wanted to clarify that on this occasion, we were unaware that this order was intended to match your previous purchase. Had we known, we would have been happy to assist in verifying the dimensions to ensure compatibility.

Additionally, our team would have been glad to help arrange a return if we had been informed at the time that the items did not meet your expectations. This is the first we’ve heard about the mismatch, so I’m sorry we didn’t have the opportunity to resolve this for you sooner.

We truly value your business and the kind words you’ve shared about our service. If you feel we’ve met your expectations as a company, we’d greatly appreciate it if you could reconsider your score, as it reflects your overall experience with us.

Thank you again for your support, and please don’t hesitate to reach out if there’s anything we can assist with in the future.

Best wishes,
Richard

Avaliado com 5 de um total de 5 estrelas

This is what online shopping should be…

This is what online shopping should be like! Having ordered goods from one company who promised a five day turnaround which took six months and another company who took my money then said they’d gone out of business, my faith in online shopping was severely dented. This company has restored that faith. The goods I ordered were cheaper than all opposition, I received instant email confirmation of the order and the goods turned up two days later, well before the advertised delivery date. I’d definitely use them again. Excellent service, thank you very much.

11 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Happy Customer Cheers

I was very pleased with the fire I ordered . It was very well packaged . The delivery time was very accurate.
The fire looks amazing . Richard was very professional with my ordering and any question I had to ask . I could not ask any more from the order I made .
Highly recommend Newbury interiors

24 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First Class retailer

Ordered chair which was delivered in good time and well packed. Richard was excellent throughout the ordering, friendly, keeping in touch and very professional. Will not hesitate to use agian in the future. Had a previous chair of the same make but in leather. This one was fabric and not "cold" to sit on. The chair is extremely comfortable and not wearing at all

24 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a small sideboard which came…

I ordered a small sideboard which came exactly as described and was delivered promptly and professionally. It was very reasonably priced and I have been thrilled with it. I wouldn't hesitate to use this Company again.

17 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

JACK OAK AND METAL WINE/DRINK CABINET

We are very pleased with the quality of the Jack oak & metal wine/drinks cabinet. The cabinet is a statement piece of furniture and we are very glad we purchased.

Customer Service from Richard and his team was polite, friendly and professional and felt like personal customer service rather than dealing with a call centre.

We paid for the White Glove Service and pleased we did as the cabinet was extremely heavy and even the delivery men struggled with the weight. They brought it in, unpacked it (took packaging away), fitted the legs and interior lights and positioned it. There was an issue with a short in the interior lights but this was quickly rectified with a new set of lights send to us.

I would highly recommend Newby House Interiors and the service provided by Richard and his team. We would not hesitate to purchase from them again.

23 de novembro de 2023
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Hi Chris

Thank you very much for your positive review.

A pleasure to deal with you. If we can help you with anything in the future, please let me know!

Kind Regards
Richard
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience with ordering hall cabinet from this company. Order was delivered carefully when expected and there was no damage. Unit is lovely quality and exactly what I wanted. I’ve had it over 6 months now and still looks as good as when delivered. I recommend this company and would have no hesitation in using again.

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

Excellent service, and choice of goods

I already had some Bradley furniture but wanted to add to it. Newby House Interiors had an excellent choice. It arrived quickly and was wrapped appropriately to avoid damage. From start to finish the experience with this company was excellent

13 de novembro de 2023
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

First class service

The service and competitive price was excellent, Delivery was a day earlier than expected and was delivered by Mark who was very friendly and helpful.
The packaging that the 2 lamp tables came in was excellent well boxed and protected.
We would definitely use this company again and highly recommend. Very pleased.
Thank you Richard and team well done guys.

26 de julho de 2024
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

Newby House? Oh yes!

Ordered a bookcase and despite some delays totally outside their control, it arrived today and I'm absolutely delighted with it.
Richard kept me updated on the delays and expected delivery every step of the way - CS like this sadly seems to be the exception rather than the rule these days.
Would thoroughly recommend Newby House and hope to use them again in the future.

5 de julho de 2024
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

Plasma fire.

I purchased a fire from this company. The service was great. I would have no hesitation to use this company again.

1 de outubro de 2023
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

Fab company

Bought a mirror from this store in august last year and it’s still amazing. I pre ordered it, they kept in contact with me regarding changes to shipment dates etc and fully kept me in the loop. When it was back in stock it said I should get it delivered in around a week - it came sooner which is fab! Again, lots of communication regarding delivery time slots

8 de setembro de 2023
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

High quality at a great price

Ordered a garden sofa from this company price was very competitive and the actual sofa quality was far better than we expected at this price.

When it arrived we had a small issue with one of the plastic legs which Richard Lloyd sorted out immediately would highly recommend this company

4 de outubro de 2023
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

Media Wall Fire

I ordered a fire for a media wall I was getting built. The fire was a great price, the delivery was quick and efficient. I would definitely recommend this company.

12 de setembro de 2023
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. From initial enquiry to sending me a sample to delivery. Very slight issue with a small item which was dealt with quickly and efficiently. I dealt with Richard and he was very professional and responded quickly to any queries. Would def recommend and would def use again 😊

19 de abril de 2024
Avaliação não solicitada
logotipo da Newby House Interiors

Resposta da Newby House Interiors

Thank you very much for your positive review!

We are please to hear you are happy with the product and if you need anything else, please let us know.

Kind Regards
Newby House Interiors

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