Newsstand Avaliações 

465
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have given one start because the delivery service is fair but Newsstand charge nearly 3 times the shelf price of magazines. This is not fair, I feel as though they are taking advantage of their cust... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I received the wrong issue number and emailed Newsstand regarding this matter. Within 15 minutes Rhonda had emailed me back and had resolved my problem! I am extremely impressed with the great cust... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always use Newsstand for imported American Sports Magazines, among others. Great customer service, friendly staff, Superb prices and very fast postage. The mag selection is second to none, f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi! I am Traian and i am from Romania! I am buying magazines from newsstand for almost 5 years. I really apreciate the section of american magazines. But also there is room left for other american mag... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Banca de jornais
  2. Centro de Distribuição
  3. Banca de revistas
  4. Serviço de notícias

Escrito pela empresa

Single copies or flexible subscriptions starting immediately. Worldwide.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

465 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(465)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Had a subscription for a couple of years now, always prompt service. For example, I made a mistake when renewing my subscription. I immediately emailed Newsstand and within minutes they emailed me back having rectified my mistake. Thank you Jonathon!

3 de outubro de 2020
Avaliação não solicitada
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Resposta da Newsstand

Thank you for this review. Glad to hear Jonathon on our customer service team could assist on this occasion :)

Avaliado com 5 de um total de 5 estrelas

Experiences with Nesstand is like…

Experiences with Nesstand is like having your own PA at hand all the time.
Your requests will be attended to within an hour after you send
them to their Customer Services Dept by email. I assure you
that you won't be disappointed.

3 de outubro de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Happy to help Emiri!

Avaliado com 5 de um total de 5 estrelas

Great Service

I purchase magazines almost every month. The magazines are typically always in stock and available. My order ships out right away and delivery is very reliable. It's great to be able to find the British magazines I love and have them delivered to my mailbox in the USA. Service is top-notch!

30 de agosto de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

We are glad we can deliver the publications you love to you. Thank you for the great review :)

Avaliado com 5 de um total de 5 estrelas

The team at Newsstand quickly offered…

The team at Newsstand quickly offered me alternative subscriptions when the magazine I subscribed to stopped publishing. An efficient and friendly service. Thank you.

29 de agosto de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

We are glad we could help :) Thank you for your kind words.

Avaliado com 5 de um total de 5 estrelas

So easy to order

So easy to order, quick efficient service. I order every month now, highly reccommend

28 de agosto de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

We are very happy to hear that you are enjoying our services :)

Avaliado com 5 de um total de 5 estrelas

Unable to obtain a specialist magazine…

Unable to obtain a specialist magazine locally, I looked online and discovered Newsstand! Never having used a company like this before I was a little apprehensive, but need not have been! The magazine was ordered late on Friday 21August and arrived here on Tuesday 25 August a brilliant service! I couldn’t recommend Newsstand highly enough and will certainly use them again! Thanks very much Newsstand!

27 de agosto de 2020
Avaliação não solicitada
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Resposta da Newsstand

Thanks so much Penny!

Avaliado com 5 de um total de 5 estrelas

Terrific service

Terrific service. I had an issue where I wanted to change the address on an order. I contacted Newstand Customer Service and they said straight away they could change the address. Then, I had an issue when I accidentally ordered a second copy of a particular magazine. When I contacted Customer Service they immediately cancelled the duplication and offered either a refund or credit on my account.

This is a fine example of how customer service should be in the 21st century. I will continue to use this brilliant service to order my music mags and would highly recommend Newsstand to everyone.

Also it should be noted that even in the current crisis, Newsstand still delivers really quickly.

21 de agosto de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thanks very much for your lovely feedback Kevin :)

Avaliado com 5 de um total de 5 estrelas

Great service!!

Great service!!! Always!!

9 de agosto de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thanks Adam!

Avaliado com 5 de um total de 5 estrelas

Very convenient

I usually have to travel to the capital to buy magazines unavailable in my home town, and while I am shocked I can not order back copies domestically, I am very pleased I can do so with Newsstand. Courteous and informative along the way, I can now sit back and enjoy my New Yorker in peace, thanks to Newsstand!

31 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thanks for this kind review :)

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Having been a user of Newsstand since 2018, I have never encountered any such issues with them until a couple of months ago when a magazine that I had ordered in May, 2020 had by July, 2020, failed to materialise through the post.

I contacted the customer service team of Newsstand on July 23 and was pleasantly surprised to receive a response on the same day. The service team were incredibly kind, courteous and professional and agreed to send the same issue again through the post which I received the next day.

I would (and have) heartily recommend newsstand as a trusted site to anyone that I know of who are looking for magazine issues that are in mint condition, regardless of their age.

Once again thank you to the customer team of Newsstand, especially to Jonathan and James. Thank you.

30 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Many thanks for this kind feedback and glad James and Jonathon in the customer service team were able to help :)

Avaliado com 5 de um total de 5 estrelas

Great service

Really great service and quick delivery.
Superb customer service too who helped promptly with great communication

30 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thanks so much Chris, glad to be of service!

Avaliado com 4 de um total de 5 estrelas

International magazine subscription

Am a new subscriber so far. Mail from UK to my location in Canada was (understandably) slow under the circumstances but am happy with the product I received.

23 de julho de 2020
Avaliação não solicitada
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Resposta da Newsstand

Thanks Stephen, glad to hear you were happy with your order. Unfortunately some delays with international orders have been unavoidable with the present situation, but we're always working hard to try and speed things up and we thank you for your understanding :)

Avaliado com 5 de um total de 5 estrelas

When there are problems....

When there are problems, you address them almost immediately. Customer Service people are pleasant and polite. They deal with any issues and make the customer feel that their business is appreciated.

23 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thanks so much Fern! Glad to hear you enjoyed your experience with our customer service team :)

Avaliado com 5 de um total de 5 estrelas

Real personal service.

Have been using Newsstand for several years, and find it difficult to fault their service. They will prompt when the subscription on a magazine is nearing it's end, and offer a flexible renewable system. During the Lockdown, a magazine for our Granddaughter stopped publication. We contacted Newsstand when it failed to arrive, and they checked and confirmed what had happened. We supplied them with details of an alternative, and were delighted when we heard that the new magazine had arrived 2 days later. Who can ask for more. Highly recommended.

16 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thanks a lot Michael, glad to hear our customer service team were able to offer such prompt assistance to you :)

Avaliado com 5 de um total de 5 estrelas

Excellent

During lockdown Newsstand was a saving grace, excellent service. I appreciate that I can choose how many issues I want (to fit my budget) and not locked in to a long expensive automatically renewed contract. Web site very easy to use but if you do wish to speak to someone it is easy and they are very pleasant. I did have a few late deliveries but that was down to Covid and the Royal Mail (only 2 deliveries a week, they were very busy) not Newsstands fault. I was only going to use Newsstand during lockdown but it has been such a good experience I think I will continue with them.

16 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thank you so much for your kind words, it's great to know we've been able to assist you through these strange times and hopefully beyond!

Avaliado com 5 de um total de 5 estrelas

Newsoutstanding!

An excellent service, sending issues promptly, and first class email backup on enquiries

16 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thanks Thomas! We pride ourselves on our customer service and response times, so this is very welcome to hear :)

Avaliado com 5 de um total de 5 estrelas

Well done!!

Excellent choice of titles and superb service!!

16 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thank you for your kind words, we're happy to hear you've enjoyed the selection we offer :)

Avaliado com 5 de um total de 5 estrelas

Thank you for the good service

Thank you for the good service, delivery on time every week, we do appreciate it.

16 de julho de 2020
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Happy to be of service Maurice, we also appreciate your loyal custom :)

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