NewWay Car Hire Ireland Avaliações 

892
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ho noleggiato l'auto dal 4 all'11 agosto ritiro a Dublino e riconsegna a Shannon tutto perfetto semplice e pratico. La caparra carburante mi è stata restituita in meno di 24 ore!!! L'auto a me riserva... Ver mais

Avaliado com 4 de um total de 5 estrelas

Rented a Sandero for 20 days and drove 3,000 km without any issues. I had to photograph the car carefully due to the numerous "marks on the bodywork and wheels." I concluded that they offer cars that... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easiest car hire I've ever had. Simple booking process online, not bombarded with emails after booking, very fast desk at arrivals with no add-ons as all was included in the booking, quick transport... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent experience with this company. The fact that the price is reasonable and ALL inclusive (insurance, collision damage and other waivers etc,.. please read FAQ) gives you great peace of mind. Ve... Ver mais

Detalhes da empresa

  1. Locadora de Carros

Escrito pela empresa

NewWay are an Irish owned, all-inclusive car hire firm in Dublin, Cork and Shannon Airport. NewWay offer full insurance, including tyre and windscreen damage, cross border coverage and in-terminal pick up. We take no security deposit and there is no excess,


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

892 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(892)

383 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Don’t bother with NewWay

This is our second time renting from NewWay, and probably the last time. Last year the TPMS light on our NewWay hire car illuminated, which led us to pull over on a busy highway. We “eyeballed” the 4 tyres; they all looked good. We drove cautiously to the nearest town where we went to a tire shop that graciously checked the tyres, found them actually OVERINFLATED!!! They adjusted the pressure to the correct value , and tried to reset the warning light, to no avail. They speculated that the tyres had been overinflated (possibly by the service department of NewWay) in an attempt to extinguish the TPMS light. They assured us that there was nothing wrong with the tyres themselves, and the car was perfectly safe to drive. Since we were many hours away from the closest NewWay centre, we didn’t return the car until the end of the rental period. When we returned the car we told them what had happened . There was no response other than thanks for letting them know. A modest discount, either on the rental we returned, or on our next car hire would have been a good business practice.
On our next car from NewWay the passenger window went down about 1/3 of the way, and then promptly quit, going neither up nor down. We had a 4 hour drive to return the car, which was not a pleasant drive on the motorway with the window down like that. When we returned the car, we told them what had happened. The NewWay rep asked the NewWay check in rep if there had been any signs that the window had been forced open! I told them that it had just stopped operating. Again, no apology or offer of any type of compensation.
We used NewWay because of their all-inclusive insurance policy. Next time we will use Enterprise or another top-tier agency and buy all their extra insurance policies.
It is interesting that NewWay asked us to post a review, but there is no means to send them a review directly. Obviously they don’t really care.

7 de maio de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi D.C.
We are very disappointed to hear about your experience during your recent car rental, this is not typical of the high standard that we strive for and that you should expect.
Please email care@newway.ie with your rental agreement number so that we can investigate this further for you.

Avaliado com 5 de um total de 5 estrelas

No car worries

No car worries. Jump in and go. Car had bangs and scratches but didn’t mind. Didn’t have to worry about it. It ran great with no problems Ill rent again

13 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thanks, Bill! We look forward to your next rental with us!

Avaliado com 5 de um total de 5 estrelas

NO Insurance Nightmare

NO Insurance Nightmare. Great quick efficient service but the best was the insurance none of the usual car rental nonsense - just straightforward full cover at a great price - unlike the poor woman I overheard renting at the next counter who was being asked if she would like windscreen cover as that was just another thing that was not included in her rental.

8 de maio de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Sue,
Thank you for your winderful 5-Star review! We appreciate your kind feedback!

Avaliado com 1 de um total de 5 estrelas

Did not live up to promises

The claim was that giving our flight number a car would be waiting - it was the opposite - car was asked for when we arrived. We went to wait for it and 45 minutes later a different car was produced. It was fine. When we returned it then there were further problems as the contract had not been updated. I expected Newday to be different but basically they are Avis and not apart at all

1 de maio de 2026
Avaliação não solicitada
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Resposta da NewWay Car Hire Ireland

Hi Andrew,
Thank you for taking the time to send your feedback below.

We are sorry to hear that you were delayed longer the expected, during your recent rental. Dublin Airport is Ireland's busiest airport locations and despite continually evolving rosters and planning unfortunately at times the flow of people to the pickup location can be affected by external factors such as flight delays, queues at passport control and baggage, late returns and early arrivals etc...

Our agents work hard to process everyone's rental as quickly as possible, and we are sorry if this did not meet your requirements on this occasion.

We aren't part of the Avis Budget group, however, we have a great working relationship with Avis Budget. We are a small Irish business and Avis Budget are kind enough to assist us and our customers which allows us to provide the best rental experience possible. We have a limited number of spaces in the Terminal Car Park and they allow us to use their spaces if all of ours are occupied, they have many locations throughout Ireland and will facilitate changeovers and offer breakdown assistance if a customer is not located near a NewWay desk. They can also process rentals on our behalf if there is a queue at our desk or the rental agent has to step away briefly.

We have our own desk, fleet of cars and customer service team.

As our small business grows, we will be able to expand to other locations and offer additional services to our customers. For now, we are very grateful to Avis Budget for the assistance that they provide.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, simple and effective pickup and no extra costs.

5 de maio de 2026
Avaliação não solicitada
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Resposta da NewWay Car Hire Ireland

Hi Hjortur,
Thank you for your kind feedback and 5-star rating!

Avaliado com 5 de um total de 5 estrelas

Great experience with new way

Great experience with new way, No hidden fees, car was clean and full of fuel, easy rental right out of the terminal and return via the rental return center,

28 de abril de 2026
Avaliação não solicitada
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Resposta da NewWay Car Hire Ireland

Thanks Richard! We're delighted to hear you enjoyed your experience with us!

Avaliado com 5 de um total de 5 estrelas

Easy pick up and drop off

Easy pick up and drop off. The car worked perfectly for us.

21 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you so much for your wonderful review, and 5-star rating!!

Avaliado com 5 de um total de 5 estrelas

Stress-Free Car Hire in Ireland – Highly Recommend NewWay

We had a fantastic experience with NewWay Car Hire during our trip to Ireland. We rented a Hyundai i10 Automatic, and it turned out to be the perfect choice for navigating the country’s unique driving conditions.

If you’ve never driven in Ireland before, be prepared: the roads can be incredibly narrow, often lined with hedges and stone walls. Even with prior experience driving on the “wrong” side of the road (like in Japan), this felt like a new challenge. Choosing a small car made a huge difference, and having an automatic transmission made things significantly easier and less stressful. Trust me - both are well worth it.

What really stood out about NewWay was their transparency. They advertise full coverage, and that’s exactly what you get - no hidden fees, no pressure to buy extra insurance at the counter, and absolutely no upselling. The price you see when booking is the price you pay.

The return process was just as smooth - simply drop off the car and you’re on your way. No hassles, no surprises.

Overall, a straightforward, honest, and hassle-free rental experience. I would definitely recommend NewWay Car Hire to anyone traveling in Ireland.

19 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Mark,
Thank you for the great feedback. We really appreciate you taking the time to review your experience with us!!

Avaliado com 5 de um total de 5 estrelas

Smooth

Smooth, quick, hassle-free experience - cannot recommend high enough.

30 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thanks, Matic,
We hope yo see you again soon!

Avaliado com 5 de um total de 5 estrelas

No hassles

No hassles! Quick and easy pick up in Dublin and return in Shannon. We had a Toyota Yaris hybrid and it was terrific! Highly recommend New Way.

8 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Heather,
Thank you for your kind review and 5-star rating, we appreciate you!

Avaliado com 5 de um total de 5 estrelas

Fast and efficient at desk in airport…

Fast and efficient at desk in airport and collection point. Great car Toyota Yaris hybrid so low petrol usage

19 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you, Jean, for your great review and 5-star rating. We look forward to your next rental with us!!

Avaliado com 3 de um total de 5 estrelas

Ils ne m’avaient pas prévu la voiture…

Ils ne m’avaient pas prévu la voiture demandée, malgré un site de réservation assez précis….Du coup j’ai du négocier pour avoir un équivalent à ma demande (grand coffre et haut) du genre caddy vw et pas un suv familial….. et ce véhicule équivalent était vraiment vieux et en état très mauvais mais j’avais besoin de ce type de véhicule. Donc déçu……….

26 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi CyLaz,
We are sorry to see your review. This sounds unusual, so please email us your reservation number to care@newway.ie so we can look into this for you

Avaliado com 5 de um total de 5 estrelas

Great service from the staff at Dublin Airport

Very smooth process on arrival at the booth at the airport. The man behind the counter was very helpful given my mum is elderly and can't walk too far and found a car within the short term car part so we didn't have to get on the bus.
Only thing was the key fob was "low battery" which worried me a little throughout our trip but thankfully it was all ok. The car had lots of scratches on it so I took a video just to be on the safe side.

29 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi Sinead,
Thank you for your wonderful 5-Star review. We appreciate your feedback!

Avaliado com 3 de um total de 5 estrelas

Customer service was good

Customer service was good. Ease of pick up and drop off fine.
Vehicle was difficult to drive due to a stiff gear box and faulty electronics - reversing camera slow to disengage, Tyre pressure light stayed on even after checking. Would not hire that model (Dacia duster) again.

27 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Hi SL,
We are disappointed to hear about your experience during your recent car rental, this is not typical of the high standard that we strive for and that you should expect.

Please accept our sincere apologies for any discontent felt during this rental.

Avaliado com 5 de um total de 5 estrelas

Great fast service & no hidden costs

Great fast service. No hidden costs like all the other companies. All insurance and excess included in one price. Much simpler to understand when booking. Would definitely use again

28 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you for your wonderful, warm review, Hannah. We appreciate that you took the time to share your experience.

Avaliado com 4 de um total de 5 estrelas

A very reliable company

A very reliable company. It's worth paying for an all-inclusive car rental. When I return to Ireland, I'll book with the same company.

28 de abril de 2026
Avaliação não solicitada
logotipo da NewWay Car Hire Ireland

Resposta da NewWay Car Hire Ireland

Thank you so much Artur! We look forward to your next rental with us!

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