The flash sale in my inbox for 15% off did not work. I have an account but does not automatically register me when I order for rewards or discounts. If you could make the program an automatic registra... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Very slow order fulfillment. When I inquired about order status AI responded, not a human. I requested expedited shipping. Never received a response from a human. Order shipped via Pony Express as usu... Ver mais
The CS rep realized that a product I have ordered for several years was on automatic ship every 30 days. well, I have enough back-stock for 2 years at least. She fixed the problem quickly. She also se... Ver mais
I like the ease of ordering through the website and arranging for repeat deliveries. If I need to make a change, I can call or make the change online. It’s easy to keep my supplements in stock.
4,1
Muito Bom
47 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordering from website was easy
Ordering from website was easy. Appreciate the phone number provided for help if needed. Immediate confirmation of order processing.
30 de julho de 2026
Prompt service and I appreciated the…
Prompt service and I appreciated the free delivery on any size order that you offered FOR YEARS! Thank you. Though that has changed somewhat, I understand. Thank you for your fine company.
29 de julho de 2026
A very professional person helped me…
A very professional person helped me doing everything right by answering my questions fully!
29 de julho de 2026
They always check before subscription…
They always check before subscription shipping.
29 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I would give it zero but not an option
I would give it zero but not an option. I ordered something and they charged me shipping when it's always been free for the many years I've ordered from them. They use AI now for customer support and it's really bad. I tired to get it canceled without success. They lost a customer.
29 de julho de 2026
Resposta da Natural Healthy Concepts
We’re truly sorry to hear about your recent experience with our new shipping policy.
To continue providing the quality products and service you expect, we recently introduced a $35 minimum for free shipping. We understand that changes like this can be disappointing, especially if you've come to expect free shipping on every order.
As a courtesy, we will be refunding your shipping charge for this order. We truly appreciate your loyalty and value your business, and we hope this helps make things right.
Great quality and can feel the…
Great quality and can feel the difference! And I love the convenience of the auto-ship.
29 de julho de 2026
Very slow order fulfillment
Very slow order fulfillment. When I inquired about order status AI responded, not a human. I requested expedited shipping. Never received a response from a human. Order shipped via Pony Express as usual. All in all poor customer service.
29 de julho de 2026
Love the prices
Love the prices, fast service, easy to use website, and points to use to buy cheaper! thank you!
29 de julho de 2026
Resposta da Natural Healthy Concepts
We appreciate you bringing this to our attention!
Our Customer Care Director has reached out (via email) to assist with resolving this issue.
When I order my medication
When I order my medication, it arrives in a timely manner with no high pressure sale.
That is very much appreciated in this day and age.
29 de julho de 2026
Prompt Service
Team arrived on time. Went right to work. Had all issues resolved and remediation started the first day. Very pleased.
29 de julho de 2026
Subscriptions are good to keep stocked
Subscriptions are good to keep stocked, just wish pricing was better.
29 de julho de 2026
The order process went pretty well.
The order process went pretty well.
Could not get the $10 bous to activate.
All the requests for my email and phone number get real tiring.
28 de julho de 2026
Ordering & management too confusing …
The new order software is incredibly confusing and cumbersome to navigate and manage subscriptions.
28 de julho de 2026
So far.....so good
So far.....so good. I just placed the order this morning. Am hoping to receive it soon. Have shopped with you previously and have always been happy.
Jane
28 de julho de 2026
Helped me with a single order
Helped me with a single order , not a subscription! Roger took me step by step through the site I was on when I called ! Thank you, Roger! 😊
28 de julho de 2026
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