I have brought 2 cars from Norman motors, recently I brought a EQC mercedes and although I had a couple of small issues Richard dealt with them. Dealling with Richard was superb there is no pressure s... Ver mais
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Veja o que dizem as avaliações
After looking at many car sales sites I knew I was going to buy a car from norman motors as soon as I walked in. The staff were friendly, helpful and relaxed. I'm sure all staff are of a similar attit... Ver mais
A empresa respondeu
Long time since I changed a car and Norman Motors made the process a pleasure. I went to 3 sites as they had different offerings. All 3 were polite, helpful and not pushy. Test drive was straightforwa... Ver mais
A empresa respondeu
Found my dream car at norman motors on line but I live 3 hours away, Richard could not have been more helpful, he worked with me to get a deal that we were both happy with, kept in touch with me all a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Norman Motors – Trusted by Dorset Drivers Since 1953 As Dorset’s oldest family-run used car dealership, Norman Motors has proudly served the community for over 70 years. Built on honesty, integrity, and genuine customer care, we’re committed to building long-term relationships through trust and outstanding service. High-Quality Used Cars, Expertly Prepared With nearly 200 hand-picked vehicles across our Bournemouth and Poole sites, we offer something for everyone — from family SUVs to sporty coupes. Every car undergoes a thorough inspection by our expert technicians and is immaculately prepared by our in-house valeting team. A Friendly, Pressure-Free Experience At Norman Motors, you’ll never face pushy sales tactics. Our team is here to offer honest advice, helping you find the right car at your pace — for a relaxed and enjoyable experience from start to finish. Support That Goes the Extra Mile Your experience doesn’t end at handover. We offer industry-leading warranty packages — Optimum and Optimum Plus — for complete peace of mind, with extended coverage options tailored to your needs. On-Site Service Centre Our modern Service Centre features the latest diagnostic equipment and skilled technicians to keep your car performing at its best — long after you drive away. Flexible Finance Solutions In partnership with MotoNovo Finance, we provide flexible finance options from just 9.9% APR. Apply online for quick approval or speak to our team for personalised guidance. Why Choose Norman Motors? ✅ Trusted, family-run business for over 70 years ✅ Nearly 200 premium used cars in stock ✅ Expertly prepared and fully inspected vehicles ✅ No-pressure, customer-first approach ✅ Market-leading warranties and aftercare ✅ Competitive finance options Whether you’re buying your first car or your next, discover the Norman Motors difference — where quality, trust, and genuine care come as standard.
Established in 1953
Escrito pela empresa
- Rated 5* on Autotrader
- "I was very pleased with the service I received from Norman Motors.From my initial enquiry, every call was answered efficiently, often by different team members but each equally proficient and professional. When I visited the garage, the sales person was very welcoming, and was totally up to speed with the specification of the car and its history. There was no pressure, and the warranty and finance packages were fully and clearly explained. It is reassuring to know that privately owned garages such as Norman Motors still exist and maintain good old fashioned service. I would not hesitate to use Norman Motors for my future motoring needs." John C
Norman Motors Warranty
Comprehensive cover with our Norman Motors warranty
When you purchase a quality used car from Norman Motors you will receive either the existing manufacturer’s warranty or our 3 months Norman Motors Optimum/Optimum Plus warranty backed by Driver First, Europe's leading warranty provider. For added peace of mind we do recommend that you extend your warranty period at the time of purchase and save money with our competitively priced cover.
An extended Norman Motors Optimum warranty / Optimum Plus+ warranty will cover you for many eventualities. Our comprehensive warranties come with unlimited mileage and the maximum claim limit to the value of your car at the point of purchasing the policy.
Informações de contato
214-222 Wallisdown Road, BH10 4HZ, Bournemouth, Reino Unido
- 01202 513818
- webenquiries@normanmotors.co.uk
- www.normanmotors.co.uk
4,9
Excelente
996 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Nothing was to much trouble and they…
Nothing was to much trouble and they were there all of the way no hassle would truly recommend Nic Orchard
11 de maio de 2026
Avaliação não solicitada
Excellent after service after buying my…
Excellent after service after buying my car.
Nothing was too much trouble
20 de maio de 2026
Avaliação não solicitada
I had a great experience with Richard…
I had a great experience with Richard he was fantastic all the way through the sale , absolutely love my car.
23 de abril de 2026
Avaliação não solicitada
I have brought 2 cars from Norman…
I have brought 2 cars from Norman motors, recently I brought a EQC mercedes and although I had a couple of small issues Richard dealt with them. Dealling with Richard was superb there is no pressure sales and they let you test drive the cars properly on your own. The stock is excellent and the cars well presented and normally with good specs.I would certainly recomend Norman motors.
18 de maio de 2026
Avaliação não solicitada
Ben was brilliant and very easy to deal…
Ben was brilliant and very easy to deal with. Very happy with the car we got
12 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Mr Stephens,
Thank you for your fantastic review, we really appreciate your feedback.
We're pleased to hear Ben was so easy to deal with and helped make the whole experience a positive one. It’s great to know you’re very happy with your new car.
We’ll be sure to pass your kind comments on to Ben.
Thank you again for choosing Norman Motors and we hope to see you again in the future.
Best regards,
David Norman
The company was very polite,non…
The company was very polite,non pressurising,very helpful and all their cars were reasonably priced and of the highest standard.Would definitely buy from them again.
10 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Darren,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're really pleased to hear you found the team helpful and non-pressurising, and that the quality and value of our vehicles stood out to you. Providing a relaxed and professional buying experience is something we work hard to achieve.
It’s great to know you would buy from us again in the future.
Thank you again for choosing Norman Motors and we look forward to seeing you again.
Best wishes,
David Norman
Top guys.
After looking at many car sales sites I knew I was going to buy a car from norman motors as soon as I walked in. The staff were friendly, helpful and relaxed. I'm sure all staff are of a similar attitude but I dealt with Ben and Neil at the ringwood road branch and they made my purchase as smooth as can be. The communication was excellent and they contacted me to check I was happy and enjoying my newish car. Norman motors provided a better service than I got at a main dealer showroom. From a mini to a Bentley you will get the same excellent service. I will only deal with these guys in future.
13 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Emma,
Thank you for such a fantastic review, we really appreciate you taking the time to share your experience.
We're really pleased to hear you felt comfortable with us from the moment you walked in and that Ben and Neil helped make the whole process smooth and straightforward. Providing a relaxed, friendly and professional experience for every customer is exactly what we aim for, regardless of the vehicle.
It’s also great to know the communication and follow-up after collection stood out to you, and we truly appreciate your comments comparing us to a main dealer experience.
Your support and future loyalty genuinely mean a lot to us. Thank you again for choosing Norman Motors and we look forward to helping you again in the future.
Best wishes,
David Norman
A good experience and seamless transaction.
When looking to purchase a new car it can often be stressful and time consuming. I then found Norman Motors! We stopped to look at a car that my wife said was lovely, unfortunately I didn't have the same feel, however I did see one that was more my kind of car. The young salesman Ben, was very helpful and kindly showed us both cars. As a car is a big expense I wanted time to think about it and Ben was comfortable with that, and not at all pushy, and appeared to give all his customer's excellent service. I returned a day or so later with fingers crossed that the car I liked/preferred hadn't been sold.
I took the car for a test drive and Ben went through all the car details etc with me. I took the plunge, and the sale was processed. It would take a few days for the car to be fully ready for me and as I had my older car with me I decided to have the car delivered. Ben kept in contact at all times and I received the car a few days later. All in all a good experience and a seamless transaction. At my mid seventies it may well be the last car I buy, however if my situation changes I would certainly go back to Norman Motors. Definitely a company to recommend.
25 de abril de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Roy,
Thank you for such a thoughtful review, we really appreciate you taking the time to share your experience.
Buying a car is a big decision, so it’s great to hear Ben helped make the process feel relaxed and comfortable without any pressure. We’re pleased you were given the time and space to make the right choice and that everything from the test drive through to delivery went smoothly.
It’s also wonderful to hear the communication throughout the process helped make everything seamless for you. We’ll be sure to pass your kind comments on to Ben.
Your recommendation genuinely means a lot to us and we’re very grateful you chose Norman Motors for your purchase.
Best wishes,
David Norman
Great company and easy process
Great company and easy process, Stuart was very helpful and will recommend to friends and family.
14 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Lee,
Thank you for your fantastic review, we really appreciate your feedback.
We're pleased to hear you found the whole process easy and straightforward, and that Stuart was so helpful throughout. We’ll be sure to pass your kind comments on to him.
Thank you as well for your recommendation to friends and family, it really means a lot to us.
Best wishes,
David Norman
Long time since I changed a car..
Long time since I changed a car and Norman Motors made the process a pleasure. I went to 3 sites as they had different offerings. All 3 were polite, helpful and not pushy. Test drive was straightforward to arrange and the purchase and part exchange was OK. Not the cheapest but great service overall.
30 de abril de 2026
Avaliação não solicitada
Resposta da Norman Motors
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We’re really pleased to hear the process felt enjoyable and straightforward, especially after such a long time since changing your car. It’s great to know you received the same helpful and relaxed experience across all three of our sites.
We always aim to provide quality vehicles alongside a professional and non-pushy approach, so your comments mean a lot to us.
Thank you again for choosing Norman Motors and we hope you enjoy your new car.
Best wishes,
David Norman
Nice experience and Ben was very…
Nice experience and Ben was very helpful with dealing with car and relevant paperwork.
Many thanks.
1 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Irene,
Thank you for your fantastic review, we really appreciate your feedback.
We're pleased to hear you had a positive experience and that Ben was so helpful throughout the process, including sorting everything with the car and paperwork. We’ll be sure to pass your kind comments on to him.
Thank you again for choosing Norman Motors and we hope you enjoy your new car.
Best wishes,
David Norman
I recently purchased a car from Neil at…
I recently purchased a car from Neil at Norman Motors after seeing it online. Neil was very helpful and I was not at all pressured into purchasing there and then. I went home and later phoned to purchase the car.
Excellent company and excellent service I would happily recommend them to anyone.
30 de abril de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear, Julian,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're pleased to hear Neil was so helpful throughout the process and that you felt comfortable taking the time to make the right decision without any pressure. That’s exactly the kind of experience we aim to provide for all our customers.
We’ll be sure to pass your kind comments on to Neil. Thank you as well for your recommendation, it really means a lot to us.
Best wishes,
David Norman
Excellent from start to finish
Excellent from start to finish. Very pleased with the service provided and Stuart very helpful throughout.
8 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Thank you for your fantastic review, we really appreciate your feedback.
We're pleased to hear you were happy with the service from start to finish and that Stuart was so helpful throughout the process. We’ll be sure to pass your kind comments on to him.
Best wishes,
David Norman
A Great Car Buying Experience
The showroom was clean and well organised, housing a large selection of quality vehicles.
The staff were friendly, polite and professional with good product knowledge.
The whole process of buying a car was seamless. Being able to go on an unaccompanied test drive was refreshing.
3 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Sonja,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're delighted to hear you were impressed with both our showroom and the range of vehicles available, and that the team provided a friendly and professional service throughout.
It’s great to know the buying process felt seamless and that the unaccompanied test drive helped make the experience more relaxed and enjoyable.
Thank you again for choosing Norman Motors, and we hope to see you again in the future.
All the best,
David
Great experience from start to finish.
My partner and I recently purchased a car from Norman Motors and had a seamless experience from start to finish. When we visited, everything was handled smoothly, making the process feel straightforward and stress free.
Jonathan was a pleasure to deal with and was kind, welcoming, and genuinely helpful throughout. Overall, we had a fantastic experience and are very pleased to have found a car we love through Norman Motors.
4 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Elle,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're delighted to hear the whole process felt smooth, straightforward, and stress-free from start to finish. It’s especially great to know Jonathan made such a positive impression with his friendly and helpful approach, we’ll be sure to pass on your kind words to him.
We’re really pleased you found a car you love and that you had such a positive experience with us.
Thank you again for choosing Norman Motors, and we hope to see you again in the future.
Best Regards
David Norman
Customer Trust & Loyalty!
Three years ago I bought a Mercedes from Normans and it’s been fantastic. Like most cars, it’s had a few niggles but Norman’s been great and very transparent about fixing them. The staff are friendly and helpful and I can’t recommend Normans enough.
6 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Sam,
Thank you for your fantastic review and great to hear that you're so happy with how we looked after you over the three years.
We're delighted to hear you’ve enjoyed your Mercedes and that our team has been able to support you along the way whenever needed. Providing transparent and helpful aftersales service is something we take great pride in, so it’s wonderful to hear that reflected in your experience.
Your recommendation really means a lot to us, and we truly appreciate your trust and loyalty.
Thank you again for choosing Norman Motors, and we look forward to helping you again in the future.
All the best,
David Norman
Cupra Purchase April 2026
We purchased our Cupra from the Wallisdown branch and liaised with Jonathan Stevens who could not have been more helpful.
We are able to test drive the car and there was no pressure to buy. Norman Motors sorted a couple of minor issues with the paintwork and replaced 2 tyres that were close to the limit without prompting.
Jon was very helpful with all the paperwork and we were very impressed with the service, even a courtesy call after a few days to check we were happy.
Great service and a good car at a fair price. I would recommend to others.
27 de abril de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Paul,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're delighted to hear Jonathan looked after you so well and that you felt no pressure throughout the process. It’s great to know the preparation of the car and the follow-up after collection made a positive difference, that’s exactly the level of service we aim to provide.
We’re pleased you’re happy with your Cupra and that you felt it was great value.
Thank you again for choosing Norman Motors and for your recommendation, we hope to see you again in the future.
Best Regards,
David Norman
Excellent buying experience! Recommended.
As I live 160miles away, I relied on the salesman to describe the vehicle truthfully before I visited. He went out of his way to help me and I was not disappointed. The vehicle was as described and I purchased it, but there was no sales pressure. He picked me up from the local station on collection day.
Overall, very happy with my experience.
24 de abril de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Matt,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're delighted to hear everything was as described, especially given the distance you travelled, and that you felt comfortable with no pressure throughout the process. It’s great to know the extra effort on collection day made things easier for you as well.
We’re really pleased you’re happy with your purchase and overall experience.
Thank you again for choosing Norman Motors and for your recommendation, we hope to see you again in the future.
Best Regards,
David Norman
On line car purchase
Found my dream car at norman motors on line but I live 3 hours away, Richard could not have been more helpful, he worked with me to get a deal that we were both happy with, kept in touch with me all along and I know have my perfect car on my drive, I am so happy !!! I can't recommend Norman motors enough and a big thank you to Richard , who really went out of his way to make it happen . Excellent company and excellent service.
1 de maio de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Helen,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're really pleased Richard was able to help make the whole process smooth and straightforward, especially with you being so far away. Keeping customers updated and making things easy from start to finish is very important to us.
It’s great to hear you now have your dream car on the drive and are so happy with it. We’ll make sure your kind comments are passed on to Richard.
Thank you again for choosing Norman Motors and for your recommendation. We hope to see you again in the future.
Best wishes,
David Norman
Norman Motors are professional and honest.
Norman Motors were great throughout the process of purchasing our new family car and their Trust Pilot reviews really helped me to decide to give them my business. I hope my review also helps others when deciding on their next vehicle purchase.
Gus handled my sale and he answered all questions promptly and honestly and made me feel comfortable about the sale. The process of buying a new car can feel daunting but Gus was so professional that I was prepared to travel over 600 miles down from the north of Scotland to purchase from this business.
The car was exactly as described and shown in all photos and videos, and after a week, has been absolutely faultless. However, if a problem does arise during the first few months of ownership, I wouldn’t hesitate to reach out to Norman Motors as I’m sure I would receive comprehensive and fair treatment when finding a resolution.
22 de abril de 2026
Avaliação não solicitada
Resposta da Norman Motors
Dear Matt,
Thank you for your fantastic review and for travelling such a long distance to purchase your new family car from us. We really appreciate you putting your trust in Norman Motors.
It’s great to hear Gus made you feel comfortable and well informed throughout the process. Buying a car from so far away is a big decision, so we’re pleased the vehicle lived up to your expectations and was exactly as described. We’ll make sure your kind comments are passed on to him.
We’re also very grateful that our reviews helped give you the confidence to choose us, and we truly appreciate you taking the time to share your own experience to help others.
Thank you again for choosing Norman Motors. We hope you and your family enjoy the new car for many years to come.
Kind Regards,
David
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