Great service very friendly staff, was seen to straight away, always good service when visiting or have a query.
A empresa respondeu
Localização
Trocar localizaçãoWhitehall Industrial Estate, Ashfield Way, LS12 5JB Leeds, West Yorkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went to Northgate to take van in for various warning lights and AD blue problems. Staff on main reception desk so friendly 👍 they organised for a technician to have a look(Claudiu) turned up very... Ver mais
A empresa respondeu
I always get exceptional service at Northgate Leeds and today is just another example of the high standards I witness and always received whenever I visited Northgate Leeds Branch. Thanks to Kayleigh,... Ver mais
A empresa respondeu
We have been working with Northgate for a long time, and over the past couple of years, I’ve found working directly with Kayleigh Cross to be a much smoother experience. Nothing is ever too much tro... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito pela empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Informações de contato
Whitehall Industrial Estate, Ashfield Way, LS12 5JB, Leeds, West Yorkshire, Reino Unido
- 0113 255 0441
4,9
Excelente
135 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service, very friendly staff
Great service very friendly staff, was seen to straight away, always good service when visiting or have a query.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi, thank you for your review!
We're delighted to hear that you received great service from our team and found everyone friendly and welcoming. 👏
It's fantastic to know you were seen to straight away and that you've consistently had positive experiences whenever you've visited us or needed assistance with a query. Providing prompt, helpful service is exactly what we strive for. ✨
Thank you for taking the time to share your feedback and for choosing Northgate. We truly appreciate your support and look forward to welcoming you again soon.
Take care,
Emma
Really good experience
Really good experience, Kaylee and Chloe were really polite and helpful.
19 de junho de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Archie, thank you for your wonderful review!
We’re delighted to hear that you had a really good experience with us and that Kaylee and Chloe were polite, helpful, and made a positive impression during your visit.
We’ll be sure to pass on your kind feedback to them.
Thank you for taking the time to share your experience, and we look forward to welcoming you again in the future!
Take care,
Imogen
Good courteous service with friendly…
Good courteous service with friendly staff and happy atmosphere but could do with the TV STREAMING in the waiting area being on !
11 de junho de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Matthew, thank you for your review!
We're delighted to hear that you received good, courteous service from our friendly team and enjoyed the positive atmosphere during your visit.
We also appreciate your feedback regarding the TV in the waiting area. Customer comments like yours help us improve the experience we provide, and we'll be sure to pass this suggestion on to the relevant team for consideration.
Thank you for taking the time to share your thoughts, and we look forward to welcoming you again in the future!
Take care,
Imogen
Fantastic service from Northgate
Fantastic service from Northgate. The whole process was smooth, professional, and stress-free from start to finish.
A special thank you to Kayleigh and Julie, who were both incredibly helpful throughout. They were always friendly, quick to respond, and went above and beyond to make sure everything was sorted efficiently. Their communication and support made a huge difference and genuinely made the experience much easier.
Excellent customer service and a great team - highly recommended!
1 de junho de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Denny,
Thank you for taking the time to leave such a thoughtful review.
It’s great to hear that the team in Leeds made the process straightforward and took the time to support you properly throughout. Even when things don’t go to plan, it’s important to us that issues are handled quickly and with the right level of care, so it’s really positive to know Kayleigh and Julie stepped in and brought everything to a good outcome.
I’ll make sure your feedback is shared with them and the wider team as recognition like this genuinely makes a difference.
We really appreciate your continued support.
Thanks again,
Emily
Excellent service
Excellent service
Great customer service support
10 out 10
8 de junho de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi J Saunders,
Thank you so much for the kind feedback!
We’re really pleased to hear that you had a positive experience with our Leeds branch and that the support provided met your expectations. Your comments mean a lot to us, and we’ll be sure to share your feedback with the team.
We hope to continue helping you in the future.
Thanks again,
Emily
Exceptional Service, Staff members and Asset to the Company.
I always get exceptional service at Northgate Leeds and today is just another example of the high standards I witness and always received whenever I visited Northgate Leeds Branch. Thanks to Kayleigh, Julie and all the girls. They are truly an asset to the company.
8 de junho de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Thank you so much for your fantastic review, Franklyn!
We’re delighted to hear that you consistently receive such high standards of service from our Leeds branch. It’s especially great to know that Kayleigh, Julie and the team continue to make such a positive impression — your kind words truly mean a lot. 🌟
We’ll be sure to pass your feedback on to them, as they’ll be thrilled to hear it.
Thank you for taking the time to share your experience with us!
Take care,
Emma
Great service! Very helpful staff!
Kayleigh, Julie and Bev were brilliant! Arrived early and was greeted with a hot cup of coffee. Very helpful with the booking and carrying out the service. Couldn't ask for more! 10/10
21 de maio de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Josh, thank you so much for the amazing review!
We’re delighted to hear that Kayleigh, Julie and Bev made your visit such a positive experience. Starting the day with a hot coffee and receiving helpful support throughout your booking and service is exactly the kind of experience we aim to provide.
We’ll be sure to pass on your lovely comments to the team. Thanks again for your kind words and 10/10 rating!
Take care,
Imogen
Hats off to Kayleigh Cross at Leeds…
Hats off to Kayleigh Cross at Leeds branch for always being able to assist in getting last minute changes or diffiult bookings over the line
20 de maio de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Roland, thank you for the fantastic feedback!
We’re delighted to hear that Kayleigh Cross at our Leeds branch has been able to assist with your last-minute changes and difficult bookings. We know how important flexibility and quick support can be, and it’s great to know Kayleigh has consistently delivered this for you.
We’ll be sure to pass on your kind words — she’ll really appreciate them!
Take care,
Imogen
Kayleigh Cross was very helpful and…
Kayleigh Cross was very helpful and professional in sorting out my vehicles, was very clear in her emails and messages, very prompt and courteous. great customer service.
20 de maio de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Shaun, thank you so much for your lovely feedback!
We’re delighted to hear that Kayleigh Cross was able to help you so professionally and efficiently. Providing clear communication and great customer service is something we really value, so it’s wonderful to know Kayleigh made the process smooth for you. We’ll be sure to pass on your kind words to her.
Thanks again for taking the time to leave a review!
Take care,
Imogen
Had a faulty wiper on my van
Had a faulty wiper on my van. Popped into my local Northgate at Leeds for help. I was booked in straight away and the work completed in a timely manner. Service from everyone involved was excellent. Friendly team and happy to help. Brilliant.
16 de abril de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi there, thank you for such a great review!
We're really pleased to hear your visit to our Leeds branch was a positive one and that the team could get your van sorted quickly.
It’s fantastic to know you found everyone friendly, helpful, and efficient—that’s exactly the level of service we aim to provide. We’ll be sure to pass your kind words on to the team.
Thanks again for taking the time to share your experience, and if you ever need us again, we’re always here to help!
Take care,
Imogen
We really needed our van back quickly…
We really needed our van back quickly and Andy one of the technicians pulled out all the stops to get our van back he went out and collected a part rather than ordering it in he really helped us out a lot what a guy
14 de abril de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Peter, thank you for your great feedback!
We’re so pleased to hear that Andy was able to step in and get your van back on the road so quickly. Going the extra mile—like collecting the part himself—is exactly the kind of service we’re proud of, and it’s fantastic to know it made such a difference when you needed it most.
We’ll be sure to pass on your kind words to Andy—he’ll really appreciate it!
Thanks again for taking the time to share your experience with us.
Take care,
Imogen
Kaylee Hemsley is a credit to your…
Kaylee Hemsley is a credit to your company. She is always extremely helpful. Thank you.
30 de março de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hello Kaylee, thank you so much for taking the time to leave this review! It’s fantastic to hear that Kaylee has been so helpful—we will be sure to pass on your kind words to her. 😊
Thanks again for your feedback, and we look forward to supporting you again soon!
Take care,
Emma
Great efficient service
Julie was great booking out vans very professional and polite
28 de março de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hello Harry, thanks for sharing your feedback!
We’re really pleased to hear Julie made a great impression — being professional and polite is exactly what we strive for.
We’ll be sure to pass your comments on to her, she’ll really appreciate it! 🙌
Thanks again, and we hope to see you again soon. 🚐✨
Take care,
Emma
Cracking Northgate depot was welcomed…
Cracking Northgate depot was welcomed with a smile from Kayleigh,Julie & Bev was offered tea & Biscuits one of your male staff Steve was very helpful as well
18 de março de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Graham, thank you for the fantastic review!
We’re so pleased to hear you had such a warm welcome at our depot — it’s exactly the experience we aim to provide. Kayleigh, Julie, Bev, and Steve will be thrilled to hear your kind words, and we’ll be sure to pass your feedback on to them.
It’s great to know the team looked after you so well (tea and biscuits included!). We really appreciate you taking the time to share your experience and hope to see you again soon.
Take care,
Imogen
Good Service
Very good service and lost of things to do/watch when waiting. Kaylee and Reece were very helpful
10 de março de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Sam, thank you for your lovely review!
We’re really pleased to hear you had a great experience with us and that you found plenty to keep you occupied while waiting — we know that can make all the difference.
Kaylee and Reece will be delighted to hear your kind comments as well. I’ll be sure to pass your feedback on to them.
Thanks again for taking the time to share your experience, and we hope to see you again soon!
Take care,
Imogen
Great communications!
Multiple and ongoing correspondences with Kayleigh Cross, who is always helpful and quick to respond and resolve any queries our business has.
9 de março de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Andy, thank you for taking the time to leave such positive feedback.
We're really pleased to hear that Kayleigh has been so helpful and responsive in supporting your business and resolving any queries you’ve had.
I’ll be sure to pass on your kind comments to her — they’ll be greatly appreciated.
Take care,
Imogen
Resposta da Northgate Vehicle Hire - Leeds
Hi Thomas, thank you for the great feedback!
We're really pleased to hear you’re happy with the staff and the service.
We truly appreciate you taking the time to leave a review.
Take care,
Imogen
My experience with dealing with…
My experience with dealing with Kayleigh Cross has been exceptional due to her polite and professional approach, she as always kept me informed even conveying negative news, her honesty is a rare commodity. Keep up the good work. 😀
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Steven, thank you for taking the time to leave such a kind review!
We’re delighted to hear about your exceptional experience with Kayleigh. Her polite, professional, and honest approach is something we truly value, and she’ll really appreciate your recognition—especially when it comes to keeping customers informed, even with difficult news.
Thanks again for your support and encouragement! 😀
Take care,
Imogen
Kaylee ,Julie and the team on the desk
Problems with the Peugeot, however the staff helped me get a suitable van for what I needed , and went over and above to swap original allocated van .
Very much appreciated
Thanks
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Glen, thank you for taking the time to share your experience 😊
We’re sorry to hear there were issues with the Peugeot, but we’re really glad our team was able to help and go above and beyond to find a more suitable van for your needs. Your appreciation means a lot to us, and we’ll be sure to pass on your thanks to the staff involved.
We look forward to helping you again in the future!
Take care,
Imogen
I dealt with Kaylee
I dealt with Kaylee, when booking my vehicle in for repair. She was very pleasant and showed great professionalism in dealing with my query. The information provided was very helpful and minimised disruption to our service.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Northgate Vehicle Hire - Leeds
Hi Steve, thank you for taking the time to leave such a thoughtful review.
We’re delighted to hear about your positive experience with Kaylee—she’ll be very pleased to know her professionalism and helpfulness made a difference.
We’re glad the information provided helped minimise disruption to your service, and we truly appreciate your feedback.
Take care,
Imogen
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.