I had a small problem with the screws for tap cartridges. After a delightful chat with support they sent me replacement screws at the speed of light! Thanks a million😃
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I needed two tap tops for a bath mixer tap. The detailed description given on the product allowed me to work out if they would fit. This saved a very expensive removal and replacement of the existing... Ver mais
A empresa respondeu
We had a broken bathroom bason after something being droppedbin it Initially looked across internet for a turnround of items needed to repair asap. What a turn round within 24 hrs this companyhad... Ver mais
A empresa respondeu
I had a slight problem ordering , re-ordered then looked at e mails and had ordered twice . I rang and spoke to a friendly , charming human(!) who immediately cancelled on order and asked if it was ne... Ver mais
Detalhes da empresa
- Loja de suprimentos para encanamento
- Reforma de Banheiros
- Loja de Acessórios para Banheiros
- Remodelador de cozinhas
- Loja de utensílios de cozinha
Escrito pela empresa
NotJustTaps is a fast-growing company that’s passionate about plumbing. We specialise in bathroom and kitchen washing solutions for a huge range of domestic, commercial and medical settings. Working with some of Europe’s leading design brands and specialist manufacturers, we’re able to offer competitive prices to our customers. Our mission is to provide an exceptional level of service to all our customers and therefore welcome their feedback to ensure we continue to improve our service.
Informações de contato
The Courtyard, Great Sarratt Hall Farm, WD3 4PD, Sarratt, Reino Unido
- 01923 268843
- salesinfo@notjusttaps.co.uk
- www.notjusttaps.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
kitchen tap valves
The kitchen tap valves were sent next day, were easy to fit and work perfectly.
(Please note that my email address is as below, and not the 'NCS Journal' address wrongly autofilled on my initial contact. The NCS has no premises and therefore no taps!))
Customer focussed
Quick to respond to my problem. Found the part for me. Great price and quick delivery. Great customer service.

Resposta da NotJustTaps
This company has the most patient…
This company has the most patient person working for it, she was kind, totally knew her products. She answered all my husbands queries (via email). He doubted that we would ever manage to get a new cartridge for our tap! However given their expertise the one that lady recommended is perfect! It arrived within 24 hours and was instantly declared a perfect match.
Highly unlikely that we’d now go anywhere else for tap spare parts. A very positive experience and the ending of a tap that had dripped for weeks, contrary to local “experts” we actually got a spare and no need for a set of new taps!!
Thank you so much for such excellent all round caring service!

Resposta da NotJustTaps
Quality products
Quality products, service was excellent, would definitely use this company again, thank you Julian Robinson
How many variatons of the 1901 tap valves
Received tap valves the next day, great service. Unfortunately the taps didn't fit. Don't know how many variations of the 1901 basin tap that Bristan do. Valve fitted the tap body perfectly but not the tap collar
Turned on service!
Just great service, from every turn of the tap!! 🤣👍👍
Updating of taps.
From my first enquiry to Pamela the replacement of the tap cartridges was made very easy. There was a slight delay due to a supply issue which was quickly resolved and the cartridges were couriered to me the next day and fitted perfectly. An email was sent to update me on the delivery and the items were received promptly and well packaged. All in all a great transaction. Thank you

Resposta da NotJustTaps
In a time of pre-Christmas slow…
In a time of pre-Christmas slow deliveries and strikes, I got the taps really fast - before they were even expected.

Resposta da NotJustTaps
Really Helpful and would use again
Really Helpful and would use again! They were great at identifying what ceramic cartridge replacement I needed as my taps are out of production. They identified their closest match which fitted perfectly; I've had a nightmare trying to find the correct one in the past. Quick service to identify tap, and delivery following order, and was able to return for a refund if they hadn't fitted.

Resposta da NotJustTaps
Brilliant service with the great…
Brilliant service with the great replacement Bristan parts your company was let down by Royal Mail over a week to arrive from the franked post date

Resposta da NotJustTaps
Excellent service from ordering to…
Excellent service from ordering to delivery, speedy delivery ,will be using there services again.

Resposta da NotJustTaps
Ordered the wrong tap valves by…
Ordered the wrong tap valves by mistake, spoke to Pam in sales who arranged a replacement which arrived within two days. Returned the original order for refund. Great service.

Resposta da NotJustTaps
Excellent service
Bought a Douch tap which was delivered on time. Qite happy with the service and item received. Incidentally, the top handle which was plastic broke while installing and I contacted Pam in the Sales division seeking help. Was so grateful when she kindly arranged a free replacement within a couple of days.
Thank you so much. Excellent service and product which was all solid steel apart from the top handle and very elegant.

Resposta da NotJustTaps
Quick response to placing of an order
Quick response to placing of an order, in terms of email
confirmation of placing of order & despatch of goods.
Goods well packed, & correct items sent.

Resposta da NotJustTaps
Excellent
We use Not Just Taps fairly regularly for our medical taps. Easy to order, orders confirmed and dispatched quickly, good prices, excellent product range and knowledge.
Would definitely recommend

Resposta da NotJustTaps
Fabulous service from this company
Fabulous service from this company, especially a lady called Pamela. She was extremely efficient and great customer service.

Resposta da NotJustTaps
Placed an on line order,item arrived…
Placed an on line order,item arrived quickly and was perfect.excellent company would definitely recommend this seller and will continue to shop with them when needed.

Resposta da NotJustTaps
I over ordered by mistake
I over ordered by mistake, but they sorted it and refunded the difference easily. Product arrived quickly.
As it was a tap valve it needed to fit the bolt/screw connecting to tap g handle, however the “female” was a different thread to my original. Not Just Taps are sending a longer version to fit at their expense.
Excellent customer service !
Well done NJT!
You are not just taps you are a class act!!!!!

Resposta da NotJustTaps
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







