Claudia & Harry were so helpful and efficient changing our pay as you go sim plan to an eSIM with a contract, saving us money along the way and giving us a better deal. Claudia also transferred all o... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Claudia & Harry were so helpful and efficient changing our pay as you go sim plan to an eSIM with a contract, saving us money along the way and giving us a better deal. Claudia also transferred all o... Ver mais
A empresa respondeu
Good morning Manager , i would like to appreciate one of your staff Tim who helped me last week.I was really pleased with his job and the help of getting a new phone, i was really stressed and he took... Ver mais
A empresa respondeu
Been served by Claudia ,she was absolutely brilliant went above and beyond to fix my issue ,couldn't thank her more 🙏.From the moment I've arrived she made me feel welcomed any questions were answere... Ver mais
A empresa respondeu
I couldn't get into my O2 account and the lady (Claudia) was extremely helpful and persistent in trying to log me in . After about 30 minutes & numerous attempts she finally managed to get me up and r... Ver mais
O2 is a UK mobile network offering Pay Monthly and Pay As You Go services, including SIM only deals, phones and connected devices. Our aim is to help customers stay connected with flexible plans, simple account management and support when it is needed. Customers can manage bills, usage and upgrades in My O2, and use the My O2 app for account controls and benefits such as Priority. We read the feedback shared here on Trustpilot and use it to improve. O2 is part of Virgin Media O2, with a mission to upgrade the UK through better connectivity.
Silbury Boulevard 63, MK9 3AG, Milton Keynes, England, Reino Unido
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Claudia & Harry were so helpful and efficient changing our pay as you go sim plan to an eSIM with a contract, saving us money along the way and giving us a better deal. Claudia also transferred all our info from our old phones to the new ones even though we had not purchased the phones from them.
We received great customer service and definitely recommend them.

Resposta da O2 - Milton Keynes
O2 got great team i was served by zahva verry helpful 😊

Resposta da O2 - Milton Keynes
Good morning Manager , i would like to appreciate one of your staff Tim who helped me last week.I was really pleased with his job and the help of getting a new phone, i was really stressed and he took his time to listen to my problems, Tim was really calm, helpful and solved all my problems i am now enjoying my new phone with no issues. Thank you Tim for making it happem, you really have a good team over there.

Resposta da O2 - Milton Keynes

Resposta da O2 - Milton Keynes
Seb helped us out alot with swapping our numbers to one plan

Resposta da O2 - Milton Keynes
Seb was very helpful in trying to resolve an issue

Resposta da O2 - Milton Keynes
I visited O2 in CMK and was served by Zahra.
She is a very good lister, polite and provided professional service for all my queries and issues.
Thanks

Resposta da O2 - Milton Keynes
We called in to the O2 store at Milton Keynes an had superb service from Seb . very knowledgeable and friendly.

Resposta da O2 - Milton Keynes
Great service from Seb today ! He went over and above and solved my query ! Thanks !

Resposta da O2 - Milton Keynes
Claudia was great. Had issues with changing my email over but she was very patient and resolved my issue in the end so am very greatful

Resposta da O2 - Milton Keynes
Claudia, was absolutely amazing - after almost a month of dealing with O2 via the phone and the app, I ended up attending the Milton Keynes store and Claudia was absolutely amazing! Thank you so much
Seb and Leyton were very helpful and friendly in showing me all the contract options for a new phone and made the process seamless.
Very quick and helpful Sebastian was grateful with his service and help
They helped me out with a billing iuses and got back where should be and found seb very helpful and sorted it all out
Grate services
Thank you

Resposta da O2 - Milton Keynes
Semp was amazing great customer services will definitely return to him if I have any problems thank you again for a great experience

Resposta da O2 - Milton Keynes
Very helpful experience. I really appreciated the time Victor and Seb spent sorting out my issue.

Resposta da O2 - Milton Keynes
Very helpful persons called Seb and Elisa . Fast as well. Thank you guys😊

Resposta da O2 - Milton Keynes
Seb was very understanding and logged my issues as requested. Thank you.

Resposta da O2 - Milton Keynes

Resposta da O2 - Milton Keynes
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