It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... Ver mais
A empresa respondeu
Old Broad Street 69, Dashwood House, EC2M 1QS London, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... Ver mais
A empresa respondeu
You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... Ver mais
A empresa respondeu
Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... Ver mais
A empresa respondeu
If you are reading this then my recommendation is to steer clear of this company. I have had a small trading account with them for a number of years and am now trying to close the account and withdraw... Ver mais
A empresa respondeu
OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.
Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My experience has been positive. The platform is well-designed, intuitive, and offers a wide variety of tools suitable for both beginners and experienced traders.
One of the standout features for me is the transparency in their pricing and the reliability of their trade execution. I rarely encounter issues with trade execution, and spreads are typically competitive, especially during major market hours.
The educational resources and market analysis tools provided by Oanda have also been incredibly helpful, particularly the real-time news updates and economic calendar. These tools keep me informed and help me make more informed trading decisions.
Customer service is another area where Oanda excels. On the few occasions when I needed assistance, the support team was responsive, knowledgeable, and resolved my issues promptly.
If I had to suggest improvements, it would be nice to see more options for customization on the trading platform, and perhaps a few additional asset classes. However, these are minor points, and I am overall very satisfied with my experience on Oanda.
For those considering a trading platform, Oanda provides a solid, reliable experience that supports effective trading.

Resposta da OANDA - Europe Limited
Good communication, A very responsive Broker who is easy to deal with.

Resposta da OANDA - Europe Limited

Resposta da OANDA - Europe Limited
My experiance is my Personal Opinion and is With Out Prejudice ,It is backed up my own evidence and videos, which are being sent as i wright this to the Authorities for Investigation my recordings show manuipulation of accounts and prices after excustion of trades, the employees of Oanda should be Mifid compliant and understand the rules , unfortunatly the account managers do not even under stand the Margin rule and contradict each other on how it works i have three copies of telephone calls giving totally different advice, the company closes trades from their back office with out your consent and with out margin calls or emails , in my case thay forgot to even close my position on my account as thay wanted to stop me taking money from them , the back office is some what fraudulant and the FCA needs to look at this company with a full investigation as to its processes, because clealry thay do not comply with the Mifid Rules and they are clealry set and geared to work against the Consumer and take non educated Cosnumers money by blowing their accounts and of course you lose your depoist If you are using them i suggest you record every trade you make and watch the trades when you close them and take screen shots of the value you take when you close the trades and that they are recorded correctley on your ledger . Trust Pilot if you take the Opinion down then clealry my legal team will see that your web site is not allowing True experiences via the public !
Excellent support team; very reactive and helpful.
Great to be able to trade FX using Trading View.

Resposta da OANDA - Europe Limited
My experience with Oanda has been great as I’ve had constant support and been kept up to date plus had help through deals, information and many other things
And the support is great as I know if in future I need help or am struggling I can message or phone and I will be responded to quickly

Resposta da OANDA - Europe Limited
The service was very accurate and excellent. My account manager Luke Newitt has help me a lot in this process and set up. So the platform will run smoothly without me worrying what to do next. I am very pleased with Oanda services.

Resposta da OANDA - Europe Limited
Very pleased with them. Highly recommended!

Resposta da OANDA - Europe Limited
A fantastic experience so far with OANDA and in particular Brett Cummings. Excellent customer service from initial account set up - ease of communication, speed of response and knowledge share all superb. Would highly recommend.

Resposta da OANDA - Europe Limited
When I encountered an issue with my account, I promptly contacted the customer service centre for assistance. Thankfully, the matter was swiftly resolved, and I was genuinely impressed with the level of service provided. Thanks to Bradley and Brett for their assistance.

Resposta da OANDA - Europe Limited

Resposta da OANDA - Europe Limited
Had the tradingview essentials plan reimbursed as advertised by them. A shout out to Bradley for doing a great job, making sure I understood all the tools and answering all my queries promptly.

Resposta da OANDA - Europe Limited
Been with Oanda for about 4 months now and had no problems. Customer service is actually really helpful when you need them.

Resposta da OANDA - Europe Limited
I rarely leave reviews [if ever]... OANDA was recommended to me for my first live acct. The reason I wanted to leave a review was because of the customer service. Bradley Gilbert from Oanda was so patient with me, emails, phonecalls and helped me correct a fundamental issue. I wanted to name him personally as he continued to try and get hold of to make sure my problem was resolved and answer any further questions. Very refreshing in this day and ago of automate customer service bots. Real people at the end of the phone! Great

Resposta da OANDA - Europe Limited
Very quick refund of fees for Essential which I purchased recently.

Resposta da OANDA - Europe Limited
You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They ask you to do now by bank transfer. And they charged you £10/- for transfer. Further they could not resolve my currency trade though executed but not running as position on trading view.
If you want you can . But I won't. Hence, closed my account .

Resposta da OANDA - Europe Limited
The level of patience and expertise displayed by the staff whilst setting up OANDA and Trading View was exemplary.
Incredibly helpful and knowledgeable staff explaining solutions to problems navigating and combing the two platforms together.
I am impressed with the level of support and have now made OANDA my main platform for trading.

Resposta da OANDA - Europe Limited
If you are reading this then my recommendation is to steer clear of this company. I have had a small trading account with them for a number of years and am now trying to close the account and withdraw my funds. Since my original debit card has expired I have been trying to set up another way to withdraw my money. They are refusing every form of ID that I have supplied. Bank account statement and pictures of my passport are not being accepted. I really am at my wits end.

Resposta da OANDA - Europe Limited
Amazing services, very helpful with any problem you need. All round a very good first broker if you're looking for a overall good broker.

Resposta da OANDA - Europe Limited
One of the great account manager that I have ever interacted with.

Resposta da OANDA - Europe Limited
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.