I created an account last week and i am very satisfied with the onboarding process. Their customer service is very easy to contact compare to other US brokers i had before. I am located in Denmark. Th... Ver mais
A empresa respondeu
Localização
Trocar localizaçãorondo Daszyńskiego 1, 00-843 Warszawa, Wola, PL
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Veja o que dizem as avaliações
Great Broker, Sam was very supportive and forth comming. Easy to use platform, can use it on your mobile. Seamles integration with Trading View. They even give free subscryption as credit on your tra... Ver mais
A empresa respondeu
While Opening a New Live Account with OANDA, I had a few issues with depositing, sending files, trading on trading view but Danylo Titskyi helped me out with every problem I had very quickly through... Ver mais
A empresa respondeu
worst service, worst customer service, worst broker, worst platform a person can choose. Their customer service are almost never helpful, they will always keep transferring you between each other and... Ver mais
A empresa respondeu
Detalhes da empresa
- Corretor Financeiro
- Agência de câmbio
- Comerciante de ouro de prata
- Serviços de Investimentos
- Serviço financeiro não-bancário
Escrito pela empresa
A trusted, regulated broker, OANDA gives you access to global markets for stocks and derivatives, with commission-free trading on forex pairs, cryptocurrencies, indices, and commodities CFDs. Design and build your own investment portfolio, trading with the trend or countertrend, with TradingView's "Most Popular Broker". Established in 1996, OANDA has affiliates in the world’s most active financial markets, including New York, Toronto, London, Warsaw, Singapore, Tokyo, and Sydney. For information email us at: info.eu@oanda.com.
Informações de contato
rondo Daszyńskiego 1, 00-843, Warszawa, Wola, Polônia
3,2
Bom
50 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
great customer service
While Opening a New Live Account with OANDA, I had a few issues with depositing, sending files, trading on trading view but Danylo Titskyi helped me out with every problem I had very quickly through email,
Very pleasant person to talk to and very helpful.
27 de setembro de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi Alan,
We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. You can learn more from our FAQ page here: https://help.oanda.com/eu/en/faqs/contact-customer-support.htm.
Thanks,
Team OANDA
Great Customer Support
Excellent and effective customer support !
Very quick and efficient, it is greatly appreciated to have support via phone and email.
Moreover, their trading platform works well and the link with Trading View is very easy to do.
I can only recommend them !
11 de setembro de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi Johann
We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. You can learn more from our FAQ page here: https://help.oanda.com/eu/en/faqs/contact-customer-support.htm.
Thanks,
Team OANDA
Very good customer service
Very good customer service
fast reply, detailed explanation, good.
21 de agosto de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi LUO
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Resposta da OANDA - TMS (EU)
Hi Patrik,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Je ne sais que dire
Je ne sais que dire, j'ai eu l'occasion de lâcher l'affaire avant meme que mon compte soit crée...
Le service client qui répond uniquement à l'aide de mail automatique, ne répondant aucunement au problématique exposée. J'attend la création de mon compte depuis bientôt 3 semaines alors que tout les documents on été soumis. Il va falloir croiser les doigts pour obtenir le refund, puisque bien évidemment OANDA exige le premier dépôt d'argent lors du processus meme de création du compte...
1 de julho de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi Arthur,
We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.
If you’re open to discussing your experience further, our support team can be reached on cxsupport@oanda.com.
Regards,
Team Oanda
Ukrainian customer support is great!
24 de junho de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi Valentyna,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Great broker and service
Oanda provides excellent service and supports you from start to finish. They will call you to confirm that everything is in order. Truly a top broker! thanks to Vincent.
17 de junho de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi Tarik,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Excellent Customer Support
Despite entering all the correct settings, I was unable to log in to my new trading account. Much to my satisfaction, Oanda customer support spent the time to patiently identify and correct the issue. In addition, the MT4 charts which were slow and often froze using my previous Forex broker now function smoothly without interruption with Oanda. I highly recommend them.
12 de junho de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi Pacer,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
excellent service
excellent service! and fast! great attention
29 de maio de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi JBM,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
The costumer service has a really good…
The costumer service has a really good response time and they solved all my problems and they are kind. They made also a call in fisrt working day when I had trouble with activating account. Since I just open the account I can not say more.
22 de maio de 2024
Avaliação não solicitada
Resposta da OANDA - TMS (EU)
Hi Blazka,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
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