Oddbins.com Avaliações 

21
•
O TrustScore é 3.5 de um total de 5

3,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Was able to get my order through, and dispatched promptly. The courier parcel force needed a bit of chasing given the weather. But all is hand. The transfer between their Birmingham depot and Edinburg... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic! Wanted some decent wines that couldn't be found in supermakets and boy did Oddbins have a fantastic selection! The website was easy to navigate and props to the customer services tea... Ver mais

Avaliado com 1 de um total de 5 estrelas

A shadow of what was. Poor choice. No knowledge behind the counter and over priced. I’ll bypass. It was a favourite but COLLAPSED TOTALY….

Avaliado com 5 de um total de 5 estrelas

Love oddbox, whilst there are fruit I wouldn’t normally buy in there I found it a good way to try new fruit I wouldn’t normally think to try, plus introduce the children to different ones. Any we don’... Ver mais

Detalhes da empresa


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

21 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(21)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

COLLAPSED

A shadow of what was. Poor choice. No knowledge behind the counter and over priced. I’ll bypass. It was a favourite but COLLAPSED TOTALY….

24 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic! Wanted some decent wines that couldn't be found in supermakets and boy did Oddbins have a fantastic selection!

The website was easy to navigate and props to the customer services team who helped me select great wines within my budget.

Paid for standard delivery but it arrived next day.

Overall, the wines were great and my experience with the website and customer service was top notch. Will definitely use them again. Thankyou to oddbins and the team

5 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love oddbox

Love oddbox, whilst there are fruit I wouldn’t normally buy in there I found it a good way to try new fruit I wouldn’t normally think to try, plus introduce the children to different ones. Any we don’t eat the chickens soon polish off so no waste.

23 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful service!

Wonderful service from the guys at Oddbins.

I ordered a bottle of red wine for a birthday gift and was sent a bottle of white. Contacted Oddbins straight away and they took full responsibility for the mix up and even sent the correct item totally free of charge. Super helpful and enquiry was dealt with within 24h.

21 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Service!

Started ordering online from Oddbins since the lockdown. I seem to be getting next day deliveries without even selecting the delivery option!
Really great service and I've had some very interesting recommendations, they know their wines!

26 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great dispatch but snow held up the delivery day

Was able to get my order through, and dispatched promptly. The courier parcel force needed a bit of chasing given the weather. But all is hand. The transfer between their Birmingham depot and Edinburgh was done overnight. Shame the snow slowed the final part of the process down. Keen to try the wine itself. Loved the online shop layout. Have always helpful buying experiences from the physical stores.

13 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible company, awful service

Didn't deliver the item bought as a gift in mid december. Didn't tell me it hadn't been delivered until mid January. The VERY WORST company I have ever ordered from online. I would advise you to avoid them at all costs. And don't for one minute think this is the same Oddbins that used to grace our high streets and pride itself on customer service. Its not. Its a low rent wholesalers on an industrial estate in Walsall. I cannot possibly over egg my recommendation that you DON'T do business with these people.

18 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Customer Service

Saved us when let down by others.
Needed to send over 50 Christmas orders to clients, friends and family at a very late stage due to being let down elsewhere.
We used their multidrop option on the website and I have to say the staff and service was outstanding.
Highly recommended.

8 de janeiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Utterly appalling

Utterly appalling. I phoned them to see what delivery times they could offer, given the coronavirus crisis, and was told 4-5 days. Website said the same. Booked delivery on-line of an expensive bottle of champagne for a friend's birthday. That was on 2nd April. It's now a fortnight later and the bottle still hasn't arrived. Emailed them a few days ago, cancelled the delivery and asked for a prompt credit card refund. No reply. Phoned their customer enquiry number this morning and just got an answer machine. I fully understand not being able to staff shops or offices in present circs - but running an internet service in this way is a disgrace.... and a costly one for customers. BEWARE: This firm is clearly not what it once was.

17 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TERRIBLE SERVICE

Paid online, no delivery information, order still hasn't arrived, impossible to get through by telephone (all our representatives are on the line, please leave a message...) TERRIBLE customer service - will never use them again...

18 de dezembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unacceptable experience

Next day delivery did not happen. Ordered on the 11th and arrived on the 14th. This is not good enough at all. I didn't get an email confirmation or any tracking information when I ordered. Next time I want to order a gift online I will use a reliable company. They did agree to reimburse the additional cost of next day delivery and confirm this by email but so far I have seen neither. I will be avoiding this company at all costs in the future.

15 de dezembro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Splendid service all around. Full marks!

Items ordered on Sunday. Very good communication along the way. Delivery to door ( second floor) by a very helpful and friendly lady. Couldn' wish for better service and therefore a very positive rating. Can highly recommend and will use again.

29 de setembro de 2013
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Ordering was fast, simple and received everything I ordered

The website was easy and fast to use.
Slick design works on my iPad too.

15 de setembro de 2013
Avaliação não solicitada
logotipo da Oddbins.com

Resposta da Oddbins.com

Daniel,

We are glad you found your shopping experience with us easy and fast.

We look forward to welcoming you back to Oddbins.com

Thank you

Oddbins Customer Services

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais