Ofnl Avaliações 

565
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had issue with my WiFi and booked visit to have it looked at. Received text off Mark to give me time of scheduled visit on day. After enquiring about issue and my not quite understanding Mark tele... Ver mais

Avaliado com 5 de um total de 5 estrelas

The technician, Mark W., who came to sort out my fibre connectivity recently was very efficient, friendly and treated the home with respect. He even ensured the socket is screwed into the wall, someth... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just a big shout out to Kieran H. He was an absolute star getting our service back online. Very experienced with great knowledge. Got us up and running again withing 45mins. We couldn't be happier wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mark W was very prompt to the repair appointment and was very thorough in making sure that issue was resolved. He went above and beyond to make sure we had access to the internet.

A empresa respondeu


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

565 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(565)

133 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wi fi issues

Had issue with my WiFi and booked visit to have it looked at.
Received text off Mark to give me time of scheduled visit on day. After enquiring about issue and my not quite understanding Mark telephone me before his arrival so he knew what issue could possibly be.
Mark arrived promptly and was amazing throughout solved the problem and ensured everything was running smoothly before he left.
Super friendly and extremely efficient. Thank you for getting us back up and running.

27 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mark W was very prompt to the repair…

Mark W was very prompt to the repair appointment and was very thorough in making sure that issue was resolved. He went above and beyond to make sure we had access to the internet.

22 de julho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good evening,

Thanks for leaving a review, it's greatly appreciated.

I will pass this on to Mark

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

A Top Notch Professional—Mark W.

The technician, Mark W., who came to sort out my fibre connectivity recently was very efficient, friendly and treated the home with respect. He even ensured the socket is screwed into the wall, something the original installer did not do. Mark W. is a top notch professional, and I will recommend him any day.

9 de julho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for taking the time to leave a review, it's greatly appreciated.

I'm glad Mark was able to get your services working for you and that you are happy with the service.

I will pass this feedback on to Mark for you.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Incredible customer service

Really impressed with the customer service here. From start to finish they were incredible, kept me updated constantly about what was happening and were consistently prompt and polite. Fantastic. Can’t recommend them enough!

10 de julho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for taking the time to leave a review, it's greatly appreciated.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Top engineer visit

Mark was on time, contacted me with a slot first thing!
Identified the issue and provided the solution and then some, to ensure this would definitely be working today. It is! Top man and very friendly, knows his job and is very good at it whilst being a good guy.
Cheers

10 de julho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for taking the time to leave a review, it's greatly appreciated.

I'm glad Mark was able to get your services working for you and that you are happy with the service.

I will pass this feedback on to Mark for you.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Just a big shout out to Kieran H

Just a big shout out to Kieran H. He was an absolute star getting our service back online. Very experienced with great knowledge. Got us up and running again withing 45mins. We couldn't be happier with his service!!

9 de julho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good morning,

Thanks for the review, glad your services are back online

Will pass the feedback on to Kieran

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Errol helped fix our broken fibre…

Errol helped fix our broken fibre cable. He was very professional and quite friendly. He systematically diagnosed the issue with his set of tools and was able to pin point the issue. He even waited until we got the connection on our WiFi network.

Good work Errol!

3 de julho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Errol.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Top class Engineer, workmanship and Service

I had Mark Wright come to my property to carry out the works. Great comms before the visits and on the day. Very polite and friendly guy and extremely helpful in explaining stuff and great workmanship too. All round great experience and also advised if I had any issues after the visit, I could call for help. So, he couldn’t have been more helpful and I’m very grateful I received a great engineer on the day. Thank you Mark 👍🏽

23 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Mark.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Best service

Received confirmation of appointment and name of engineer in advance. Mark then sent text giving time of arrival and he arrived when he said!
Kept us informed all the way so we knew what to expect even after he was finished.
Can’t fault the service we received!

29 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Mark.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Repaired the issue in a timely manner

He fixed the fibre connection issue in a timely manner.

29 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated. Happy to read your issue was resolved for you.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Errol did a fantastic job in fixing our…

Errol did a fantastic job in fixing our internet fibre issue. It was much more complicated than anticipated but he got on with it and he clearly knows what he is doing. Very polite and made a tidy job. Thanks Errol!

25 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Errol.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Identified the issue and fixed within…

Identified the issue and fixed within half an hour.
Great service!

23 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated. Happy to read the issue was fixed for you.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

The engineer

The engineer, Paul, was great and resolved the issue, kept us informed of what was happening throughout and provided us with advice on what to do in the future if there are issues and a list of contact numbers and other useful information

18 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Paul.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

First class service from Paul (OFNL)

First class service from Paul (OFNL). Notified of ETA, and arrived on time. Sorted problem in no time.
Paul was professional and very friendly. Made sure we were happy and everything working as should be before leaving.

11 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Paul.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Can’t fault the service

Can’t fault the service - I work from home so needed to be up and running rather quickly. Despite the awful location of my box which was placed there before we moved in. The engineer came on time prior to a courtesy call to let me know his ETA KIERAN H was friendly efficient, professional and explanatory. Changed my router and output box. Really helpful man. Thank you so much - excellent service

5 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Keiran.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

The broadband technician Mark

The broadband technician Mark. W came on time. He was very honest and helpful .

5 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Mark.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Mark was amazing

Mark was amazing, fixed and on his way in under 15 minutes.

5 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Mark.

Kind regards,
Kyle

Avaliado com 5 de um total de 5 estrelas

Speedy and friendly

I was having quite a few issues with my WiFi. Ofnl came the next day and Paul was very friendly, explained clearly what the issue was after an initial assessment and immediately worked on the issue. My connection quality has greatly improved since the visit. Thank you!

2 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Paul.

Kind regards,
Scott

Avaliado com 5 de um total de 5 estrelas

Paul who attended my property to get…

Paul who attended my property to get the WiFi on did a cracking job of getting us back up and running he went above and beyond to get us back up and running and also got us in a day earlier than intended Thankyou

3 de junho de 2026
Avaliação não solicitada
logotipo da Ofnl

Resposta da Ofnl

Good afternoon,

Thanks for the review, it's greatly appreciated.

I will pass the feedback on to Paul.

Kind regards,
Scott

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