I have used Olena cleaning for a few years and the service has been great. The communication is excellent, the cleaners are friendly and my flat always looks amazing after it is cleaned.
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Veja o que dizem as avaliações
Had a great experience with Olena Cleaning over the past year or so. We have moved house in that time and still we receive great, friendly cleaning and domestic support from multiple professionals... Ver mais
I've used Olena Cleaning over the the last 5 years on a fortnightly basis to clean my flat. Over that time I have requested the cleaner to come on different days which has never been a problem, and... Ver mais
Have used them for the last year or so. What I like about them is that there is a single dedicated cleaner assigned to you and overtime they know exactly what you need cleaned and how to do it. While... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Domestic and commercial cleaning services. At OlenaCleaning Ltd, our responsibility to you is to send someone to your home who is 100% reliable. We pay great attention to detail in order to exceed your expectations. Contact OlenaCleaning Ltd for reliable and high-quality cleaning services in London. Office cleaning is one of our specialist services which we perform for commercial and public buildings within London and Greater London. We offer regular office cleaning services on daily, weekly or monthly bases at a convenient time for your business. More specialist services such as window, floor and furniture maintenance, are available for both commercial and domestic clients. Email - olenacleaning@gmail.com Phone - 07584 662121
Informações de contato
4,6
Excelente
26 avaliações
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Have used them for the last year or so
Have used them for the last year or so. What I like about them is that there is a single dedicated cleaner assigned to you and overtime they know exactly what you need cleaned and how to do it.
While there might be slight English language issues with the cleaner, I have never had any issues explaining what I need and always got a good service.
8 de abril de 2021
Avaliação não solicitada
Resposta da OlenaCleaning LTD
Thank you, your review is much appreciated.
Great cleaner!
We've been very happy with our cleaner who is always on time and does a great job! Svitlana is respectful of our home and belonging and also very nice to our two cats, which means a lot!
8 de abril de 2021
Avaliação não solicitada
Resposta da OlenaCleaning LTD
Thank you, your review is much appreciated.
I like this company
I like this company . They clean my house very professionally . Owner of the company is helpful and polite . When you compare other companies quality, I definitely recommend them .
Thanks
26 de junho de 2019
Avaliação não solicitada
Resposta da OlenaCleaning LTD
Thank you, your review is much appreciated.
After using the company weekly for…
After using the company weekly for several months I regularly found the owner to be rude, but the girls she sent to clean were polite and good. However, on the last occasion there were a multitude of issues with a new girl & I raised these with Olena. She was blunt, rude and told me it was not true. She then followed up with we no longer want to clean for you. My complaints were not opinions, they were facts. I said that was a shame she didn’t want to continue and she continued to be rude.
24 de abril de 2019
Avaliação não solicitada
Resposta da OlenaCleaning LTD
Dear Daniel,
I am very sorry, if me or my team seems to be rude with you. We’re normally known for our exceptional attention to detail, and we regret for that unfortunate misunderstanding.
Very rude lady i spoke to over the…
Very rude lady i spoke to over the phone. Not sure what their service would be like. I would stay away if thats how they treat potential clients on their first contact!
1 de abril de 2019
Avaliação não solicitada
Resposta da OlenaCleaning LTD
I’m sorry to hear about your bad experience. Since,2019 we revaluated our company policy, and approved our customer service.
Recommended
Natalia is the cleaner we have assigned, she has been cleaning our flat at weekly bases for several months now. Attention to details and always on time.
The company itself has kept a good communication with us, no reservations, I would recommend it to anyone.
18 de outubro de 2017
Avaliação não solicitada
Resposta da OlenaCleaning LTD
Dear Nessuno,
Thanks for leaving a review, and mentioning our cleaner operative Natalia. Your review is very much appreciated.
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