Onebill Telecom Avaliações 

We have had a new voip system and were having problems. Daniel was extremely helpful and when he couldn't solve the problem he immediately escalated it to resolve

I was having trouble setting up my new internet and phone system so I called customer services. The gentleman at the other end of the phone took me through the process step by step. He realised how frustrated I was, and was calm and totally professional from start to finish. 10/10

Awful company. We moved premises and cancelled out contract giving reasonable time. They continue to bill us for the account, even though the premises has been knocked down. Contacted multiple times and still not cancelled. Reporting to ombudsman

Great experience and what a helpful advisor. Great 👍

look at the state of all the fake reviews for this company! im sorting out my father in laws internet as they are totally ripping him off - £86/m for a 25mb connection! pays £8/m just for a dedicated helpline and he still cant get through to them

Cold call me every day

Great customer service issue resolved

After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying.

The first technician was very helpful and suggested some actions that should help and arranged to send fresh router etc. That arrived following morning. ALMOST managed to get it properly installed but needed to ring again for more help to complete the installation. Both very patient with instructions. Thank you.

Thanks to Forlan we sorted out connection issues quickly and efficiently, after many previous attempts failed

1st class service

Daniel was very efficient and helpful

He worked so hard sorting it out thanks

If I could give a 0 I would terrible rude staff I was basically told I was thick and any problems I had where my fault! What a cowboy company .
AVOID AT ALL COST !

This is XLN under another name. Biggest rip off merchants!! Avoid like the plague!! Along with Daisy same rubbish!!!

Operative was able to understand the issue and found the problem and solution promptly. Resolution was thorough, and tested for possible issues
Good response - except for the time it took to be connected; the auto answer system held me for 20 minutes before finding a sutable adviser

Demi been very great and helpful today I wish her all the best

I needed to notify Onebill about my change of address and was transferred through to Chris who sorted it in minutes, explained everything clearly and was a great guy to talk too, thanks Chris !

50 minute wait to get call answered then put on hold again whilst waiting to speak to tier 2 team for another 38 minutes. when they eventually answered call was immediately cut off - no choice will have to switch to another company.

When I first went with one bill they were brilliant but over the years the service went down and the price went up . Till enough was enough they were charging me £57 for my internet rang them to see if they could do any better there answer was take it or leave and it wasn’t even fibre . So to day I am leaving them and start with my suppler full fibre £25.95 . By By One Bill