Onestopplus Avaliações 

To be honest the one thing that is really souring me on this company are the increased charges for merchandise. I am getting to the point that I really like what I ordered but charging $25+ for shipping is ridiculous. I will only order now if I absolutely can't find it somewhere else. Really sad. I have been a customer for nearly 20 years ......no longer now.

HORRIBLE return experience! To avoid the ACH charge against my refund amount, I selected the egift card. The return through Happy Returns was easy and quick, but the obtaining of my egift card from One Stop Plus is a nightmare! I hadn't received it so I called Happy returns who advised One Stop Plus had sent my $91 egift card to an email haven't had for 10+ years and no longer have access to. When I called One Stop Plus they told me to call back in 3 - 5 business days to get the egift card number and PIN, because they couldn't send me an egift card to the correct email. I have NO idea how they got the old email address, and because of THEIR idiocy, I have to (a) call them back; and (b) wait longer for the gift card. NEVER AGAIN WILL I ORDER FROM THEM!

Avoid!

Order #3211. I live in the uk and purchased this sculpting top at a total of £53. This included approximately £15 delivery charge as being delivered from USA (understandable). However when the item arrived it was far too big and not as described. It is in no way sculpting and is essentially just an extremely overpriced vest.

On contacting customer services regarding a return, I was told I would have to pay to return the item via DHL to America, which would cost me £30 out of my refund money. I have tracked the order and it was received 6 days ago and I have heard nothing. I just contacted customer service to be told that out of my original £53 purchase, I will be receiving a total of £8 as a refund. Had I have known this, it would have more cost effective to keep the vest as toilet roll. Absolute scam and I will be taking this further.

Update. I received a call from a Supervisor saying the best she could do was offer me a 30% off voucher for
The website… however there is currently a 30% off voucher on the site for everyone anyway.

Avoid avoid avoid

I have been shopping with this company for years. They are really going down hill. Recently I ordered 4 shirts all the same size. Two fit and the other two were strangely made and sized. All the same style shirts all the same sizes. I just waisted over an hour on the phone trying to work out an exchange. They want to charge me $10.99 to mail back their defective shirts. After paying around $17 just to have them shipped to me in the first place. Calling customer service was not helpful! I asked for a supervisor and was told there were none available. This company is really going down hill! I have had it with them!!

Too many fees. Shipping expensive. Returns processing fee was 10.99. I'm done. The reviews says it all.

RIPOFFS!!!! I paid 108 dollars for 3 items of clothing. They did not fit. So i sent them back for a refund and only got 75 dollars back. That is such bs. And then they rave about all these deals that turn out not to be deals at all. By the time checkout comes. a 40 dollar shirt you got for 20 bucks is actually 45 bucks when you check out. Therefore there was never any deal. Liars. The shipping and handling is ridiculous. I think i'd rather shop eleswhere. If i could have, There would have been no stars.

I've bought from them for years, but somewhere along the lines quality has deminished greatly. Plus, shipping costs are outrageous. I've bought cloths elsewhere and paid less than $10 for shipping. OneStopPlus stoores charge $25 or more and in the package are 4 or more catalogs adding to the weight of the package. I've stopped shopping there and probably will not go back.

I recently ordered a pair of slacks and two blouses. The Pants, from the Suprema label, were described as some of the better merchandise offered by Catherine's. When they arrived, I was very disappointed in the quality, given the price and the item description. One of the shirts arrived, and the other is on backorder and has been for a couple of weeks now. The shirt that did arrive is definitely not the quality I would have expected for the price. By quality, I mean that the material is flimsy. The pants have a strange sort of waistband that is elastic and looks similar to what you'd find on Izod men's boxer shorts. The elastic isn't encased in fabric as you would typically see in dress pants. Although they were described as a cotton blend, they feel more synthetic than cotton and cheaply made. I'm torn between making the effort to send them back and donating them.

Absolutely rubbish. Waited weeks for order and dressing gown was so enormous I would have needed to be over 6ft tall with arms like an orangutang for it to have gone even close to fitting. I wanted to return it but as returns information was so complicated and it would have cost me MORE money to return (I was not convinced a refund would happen) so I've put the garment into recycling.

I would give them 0 stars but I have to check at least one. I had to return items and the UPS store did not process the return correctly and now I have to pay for items that One Stop received but have no record of. UPS refuses to take responsibility and One Stop won't refund me. $143.00 I have to pay for Items I don't have.

If I could give this review No Stars I would! I wish I had read the review here before I purchased anything. I had to return and item because I ordered the wrong size, not only did I have to ship it to the US and it cost me 22 Euro for tracking, they received my parcel a week ago but did not issue me with a refund! When I emailed they said oh they will issue the refund now, however, the refund excludes shipping, so not only did I have to pay the 22 Euro to send it back but was charged 10 Euro to receive the item, so for something I never really got I paid 30 Euro! What a Rip-off, I will never again buy from them or recommend them to anyone.

I don’t know what’s wrong with this series of businesses. I ordered a French Blue Kate blouse and the “Boyfriend jacket.” I received a horrible dark blue shirt and a “Denim/24-7” spongy jacket that lists for $30 less. It feels like a wet sponge.
I tried ordering the “French blue Kate” another three times AND have never received one(!) Yes, definitely: “shame on me” applies.
As of now, I have 5 dark blue Kate blouses and 4 lilac Kate blouses (never ordered this color, either) in a wide range of “we don’t care what you ordered!”
Actually, in the last 2 1/2 years, they’ve only gotten 2 orders right and I had only ordered one thing per time.

They're an agency for other companies, and sell items for about 3 times their original cost. Also they make it not worthwhile returning anything - I would have had to pay £32 to return a teeshirt!

BUYER BEWARE! First of all, they use the name OneStopPlus (with one P, not two) but to make a review they use two P’s! and they also use the name Full Beauty. I have shopped with them for years, but obviously, something has changed. The fittings are totally off and the quality now is very poor, PLUS, BUYER BEWARE! To my SURPRISE, I tried to return an order the same they I received it and realized they did not send a return form and/or label, did not respond to my emails and won’t answer phone calls. I had other orders coming and the same thing has happened. SHAME ON THEM!

I made an order on November 7 and of today still haven't received my package. They said it was sent by Fed X now USPS and either if I don't receive it soon I will go to a lawyer.

SCAM COMPANY
I placed an order for 3 pairs of shoes. One pair has been "processing" for almost 2 weeks. Every time I called they said it was shipping with the rest but because it's from a 3rd party the tracking might be off.
2 pairs came and I called again but customer service has no clue who the 3rd party is, or where to contact them and said they can't refund or cancel. They pocketed my money and are now acting like they have no idea what's going on. Then they have the nerve to tell me once it gets to 20 days after this mysterious 3rd party ships it's mysterious package from who knows when, then it's no longer their responsibility, but they have no clue where or when. What????

DO NOT SHOP HERE IT'S A SCAM

I never received my order. I have called 6 times and got the run around and now I am outside my window to get a refund.

If I could give no stars I would , items were never delivered, sent back return to sender and received I am STILL fighting for my refund to credit card, every time I call (five times now) I get a different story as to why my refund has not been put back on my card.

I have shopped Full Beauty Brands for years. I love their styles (mostly) but prices are getting outrageous, sizing is not uniform, shipping and returns are very expensive. I only order a few essential tried and true items these days, and use coupon codes always. Be sure to read reviews before purchasing. It will make your life easier.

Placed a order last year and just now finding out the answer. While doing a order I tried to update my address and thought I did but they apparently were changing their system and it didn't change. When the 2nd half of the order was sent I got a email and found out that it went to the old address. After calling them a few times to explain and why'd it happened they said to fill out a affidavit and I explained it back in September 2021 and not a word since. I even sent a email 2 months ago and still nothing! Finally 6 months later denied! Never again will I order from them. Even asked for a supervisor? None around! Never do business again. $100 for nothing at all!!