Online Mortgage Advisor Avaliações 

953
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Would highly recommend this mortgage advisor and his amazing team! All worked very well, round the clock to get us the best offer and communicated back and forth with us on all our enquiries. Very pro... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ish was amazing, very knowledgeable, very friendly, dedicated to getting you the best deal at the expense of his own personal time! Great guy, he explains everything to you, even the things that look... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

OMA is such a good company. I got great advice and I wasn’t afraid to ask questions because all my questions were answered with good reason and examples. I got my mortgage in just a week of speaking w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sheridan and Jenna were fantastic throughout the whole process. They gave us great advice, were incredibly patient with us when we experienced some unforeseen delays, and always kept us well informed.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário

Escrito pela empresa

We are an FCA-authorised and award-winning mortgage broker, serving customers nationwide since 2013. At Online Mortgage Advisor (OMA®), we connect you with specialist advisors from our team who focus on your exact type of mortgage situation, ensuring you get the best possible advice. We are on a mission to be the most-loved for mortgages, and our passion is understanding our customers and exceeding their expectations. Our website provides helpful tools, insightful guides, and informative content to empower borrowers to make the best possible decisions. We've proudly helped over 600,000 customers secure the right mortgage, often stepping in when other lenders or brokers have been unable to assist.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

953 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(953)

205 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 star service

We contacted David Farrel about equity release having found him listed by the equity release council. He outlined everything clearly but with no pressure at all, giving us very sound advice and guidance. Costs were also made very clear. Communication, phone, email and face to face, was always clear and timely. He also suggested Forever Legal solicitors to deal with the legalities, and we have been very pleased with their service too. All in all we could not have asked for better service and highly recommend.

17 de junho de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Supportive and Clear

Very supportive advice in our circumstances and explained things clearly and in a way that reassured us. We received communication regularly and consistently and this made the whole process smooth. Thank you.

16 de junho de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Great experience

Natalie has been great throughout, professional, approachable, and friendly.

As first-time buyers, she guided us through the process and explained everything extremely well, creating a stress-free experience.

She was very accommodating of our varied working hours.

Her recommendations for surveyors and solicitors were excellent.

She secured a rate we were very happy with in a short space of time.

Overall, Natalie was thorough, efficient, and easy to work with. We will certainly be recommending her to family and friends

10 de junho de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 1 de um total de 5 estrelas

Very poor service and a frustrating…

Very poor service and a frustrating experience.

I sent all requested documents over promptly, but the process was extremely slow and I constantly had to chase for updates. After more than 8 days I was still waiting for a decision in principle that never arrived.

I was repeatedly told “I’ll get it done tonight” or given assurances that things were moving forward, but nothing actually happened. When dealing with something as important as a mortgage, clear communication and reliability are essential.

The service may work for very straightforward applications, but based on my experience the follow-up and urgency simply were not there. I eventually lost confidence and would not recommend.

11 de junho de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

We're sorry to hear that you've had this experience, we're looking into this for you as this is not the level of service we strive for.

Someone will be in touch to discuss things in more detail with you. Could you please email support@onlinemortgageadvisor.co.uk with any more details.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Very good support and service!

My mortgage application was quite complex as my income is mainly from Company Dividends. Richard Davidson worked through all the issues and requirements and connected me with a suitable lender. After the introduction he continued to communicate well and remained pro-active. I could not fault any aspect of the service!! :)

5 de junho de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Mr Richard Fowler

Mr Richard Fowler, has been very professional throughout the whole process of transferring product from my personal name and into the limited company. I recommend Richard as he has shown knowledge and understanding.

29 de maio de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Supreme service

Richard was prompt at responding, helping, and guided me through a scary process, offering guidance and support throughout!

29 de maio de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Sheridan and Jenna were extremely…

Sheridan and Jenna were extremely helpful and professional throughout the process. They were both very knowledgeable in what they were doing, and nothing was too much trouble. Communication during the process was great and this made the whole process very stress free.

22 de maio de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

We were recommended to use Ben Lawson…

We were recommended to use Ben Lawson and so glad we did. Ben is very personable, helpful and made the process very easy for us. We were concerned about being able to get a mortgage given my partner is self employed, however Ben advised exactly what we needed, told us not to worry and arranged a mortgage to suit our needs. He took all the stress away for us. We will be seeking his advice again when this fixed period is over. We would highly recommend.

14 de maio de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Great service

Stephen was a great knowledgeable advisor who told it to me straight and gave good insight into the mortgage nuances towards my end goals. He was clear, direct and helpful during our consultation.

18 de maio de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

First time using the online application…

First time using the online application process. Compared with the slow and clunky application processes in the past this one was a smooth transition. All the staff were very professional yet friendly. Nothing was too much trouble and phone contact was responsive. Excellent service from Alex and April, thank you

15 de maio de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

JP and April helped us secure a…

JP and April helped us secure a mortgage quite promptly and helped us deal with all the complications that arose during the process. I highly recommend OMA and will use again if ever I need to.

11 de maio de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

We were initially wary of using an online mortgage advisor but we have had excellent service from Stephen and Chloe who could not have been more responsive. Thank you

5 de maio de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

I’ve used a number of mortgage advisors…

I’ve used a number of mortgage advisors over the years, but since working with Sheridan and Jenna, I wouldn’t go anywhere else.

I’m now on my 4th mortgage application with them, and every experience has been smooth, professional, and stress-free. Sheridan always finds great deals, and Jenna keeps everything moving quickly with excellent communication throughout.

Having tried many advisors before, I can honestly say I’ll never look back. Highly recommend to anyone looking for a mortgage team that genuinely gets things done.

27 de abril de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

I have used OMA to sort my life out

I have used OMA to sort my life out. I wanted to remortgage my buy to let to release equity to fund a deposit oj a new mortgage. Let me tell you, I am countung my lucky stars after discovering Richard and Victoria, they have been superheros, guiding me seamlessly through 2 mortgages. I have ADHD and find reading forms and finding information highly stressful and difficult. No matter, I told Richard and next thing I knew I had easy to follow, detailed steps on where I needed to look to get the right info, a total life saver, really cannot stress how important that was for me. Any questions, and Richard has the right info at his fingertips, ready to deliver it in his calm, reassuring manner.

Thank you so so much for everything, I will not hesitate to come back in the future for any real estate matters!

24 de abril de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

5 Stars

Although all online/over the phone I still received a very personal service - better than some Mortgage Advisors I have seen in the past in person! Sheridan was great and found a great deal for me, in what was not a straight forward case.

Communication was 5* throughout, very quick replies to all queries. I would recommend Sheridan.

24 de abril de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Fantastic

Had the pleasure of Steve and April helping me. From start to finish I can’t recommend enough! My mortgage just been approved smoothly and quickly, thank you for everything.

Would definitely recommend this lovely firm

23 de abril de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Ish and April were absolute superstars.

Ish and April were absolute superstars.

Dealing with Ish was a pleasure in itself, he is a very professional and experienced mortgage broker who was able to explain the various different offers on the table for me. He found me a fantastic offer which resulted in an acceptance. April then dealt with the admin after that and guided me through the process of obtaining an EPC in order for mortgage to be approved. They were both superstars and I've now decided to use them again for my residential mortgage.

20 de abril de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Professional service with good advice…

Professional service with good advice about options (and what to avoid) along the way. As an expat, my case wasn't straight forward, with few banks/building societies willing to take on the challenge. Scott found one regardless!

21 de abril de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from a truly hardworking and responsive broker

I recently worked with Mark O’Connor at Online Mortgage Advisor and couldn’t be more impressed.
Mark was incredibly responsive, replying quickly even outside normal hours. He was very hardworking and proactive throughout my non-standard case. The first lender raised their fees, Mark acted fast, switched to a second lender, and secured a great mortgage offer for me that suited my circumstances perfectly.

Thanks to his dedication and persistence, the process was handled well. I would highly recommend Mark to anyone needing a broker who genuinely puts in the extra effort.
Outstanding service — thank you!

16 de abril de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

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