Online Mortgage Advisor Avaliações 

959
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service, great communication, and sensible mortgage offers. The ability to spread the ~£900 product fee as part of the monthly mortgage repayments was especially useful. When my original... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ish was amazing, very knowledgeable, very friendly, dedicated to getting you the best deal at the expense of his own personal time! Great guy, he explains everything to you, even the things that look... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Would highly recommend this mortgage advisor and his amazing team! All worked very well, round the clock to get us the best offer and communicated back and forth with us on all our enquiries. Very pro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service all round. Very compassionate due to my wife's passing, but guided me through everything i needed to do. Cannot fault them in any way. Definatley recommend.

Detalhes da empresa

  1. Corretor hipotecário

Escrito pela empresa

We are an FCA-authorised and award-winning mortgage broker, serving customers nationwide since 2013. At Online Mortgage Advisor (OMA®), we connect you with specialist advisors from our team who focus on your exact type of mortgage situation, ensuring you get the best possible advice. We are on a mission to be the most-loved for mortgages, and our passion is understanding our customers and exceeding their expectations. Our website provides helpful tools, insightful guides, and informative content to empower borrowers to make the best possible decisions. We've proudly helped over 600,000 customers secure the right mortgage, often stepping in when other lenders or brokers have been unable to assist.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

959 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(959)

211 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Super Experience

I had a super experience with this company and Shaun directed me towards a wonderful advisor called Jean Pierre. He was patient, listened and approached the whole process with a proactive attitude and good humour. He had a wealth of knowledge and offered invaluable advice on starting the whole mortgage process through my circumstances! Super!

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 1 de um total de 5 estrelas

Feeling disappointed.

I contacted OMA via their contact form. I had a call from Shaun, who took my details and confirmed with me, the mortgage service I was looking for. I was then passed to David, who was ‘an expert’ in the type of mortgage I was looking for. He was going to call my brother, but hasn’t. He sent an email requesting information, which I replied to, but I’ve heard nothing for 4 days, not even an acknowledgement of my email. I sincerely hope nothing bad has happened to the gentleman, but I can only express what my experience has been so far, as a review was requested today by OMA.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Hello,

We would like to apologise, we are investigating this matter for you.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Straight forward and easy

Sarah and Chloe were incredibly polite and helpful when assisting me with my mortgage application. They made the process straight forward and easy. My application was approved speedily.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience working…

I had a fantastic experience working with my independent mortgage adviser. From the very beginning, they were clear, patient, and incredibly knowledgeable. They took the time to understand my situation, explained every option in a way that made sense, and never made me feel rushed or pressured.

What really stood out was how proactive they were, always keeping me updated, answering questions quickly, and making the whole process feel smooth and stress‑free. Their advice was spot on and genuinely helped me secure a great mortgage deal.

I’d highly recommend them to anyone looking for expert guidance and a truly supportive service.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Equity Release / Life Time Mortgage / Mortgage in Retirement

I contacted OMA as I am going through a divorce and needed to get a mortgage on my own after 24 years. I also had some debts so it would be difficult to get an off the shelf mortgage at my age. And we had solicitors involved to transfer the deeds of the house and settle an equity release payment to my ex, so the whole process was very complicated.

David Farrell picked up my request, and was very helpful throughout, finding me the best mortgage for my situation at a good rate that was affordable. He also advised on the process and put me in touch with conveyancers. He kept in touch and put my mind at rest during a very difficult time. I would definitely recommend David Farrell and the OMA team, especially if you have difficult circumstances. Overall I have been very satisfied with services received.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Easy, efficient and pleasure to deal with

Haydn and Chole were super efficient and answered all our questions. We were happy knowing they had the reach of all the mortgage companies and gave us impartial, expert advice at every step. I'd highly recommend.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Sheridan has been an absolute gem as a…

Sheridan has been an absolute gem as a mortgage advisor dealing with my case. He has been prompt and very helpful, guiding me throughout and providing me advice that he would give himself. As a first time mortgage client I was clueless but I’m happy to say that I used online mortgages and found Sheridan as he has made the process extremely easy. RECCOMEND THEM TO ANYONE wanting to purchase a property. He has been quick at responding and always made sure I’m satisfied with the results.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

OMA was really quick to respond to my…

OMA was really quick to respond to my initial enquiry about their services , responsive to emails and they explain everything clearly. Thank you Victoria and Richard.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

After a rocky start

After a rocky start, Richard Davidson took over my case and was simply amazing: professional, very helpful and always available. With my house being a non standard building, he showed perseverance in finding a good mortgage for me and he succeeded! I cannot express enough my gratitude.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Farzin Fakouri was brilliant and very…

Farzin Fakouri was brilliant and very good in helping me get a large amount of mortgage- he was there at every step of the process- I tried other brokers but none of them could help

30 de setembro de 2025
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 1 de um total de 5 estrelas

These knew about my situation and he…

These knew about my situation and he took advantage of me charging me 400+ for an agreement in principle which gave me next to No time to view houses

14 de agosto de 2025
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Hello,

We would like to apologise, we are investigating this matter for you.

A member of our team has tried to get in touch with you to understand more.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Quick communication and overall…

Quick communication and overall application was smooth.
Very friendly team that actually care.
No complaints at all. My personal case was tricky due to adverse credit/affordability issues so they made alterations were possible and it was a success. Thank you OMA - luke, chloe + donna.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Very good company

Very good company. Guided me through the process well.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Superb every step of the way

Superb, superb, superb. Sheridan and Jenna have been incredible and have supported us every step of the way. When we had issues with the solicitor, the way they (and Steve Emblem) stepped in was above and beyond - service of a quality we have rarely experienced. They honestly could not have done more for us. I would not consider going to another company for our subsequent remortgages. We really felt they invested in us like we were their top priority. So friendly, so efficient. We cannot thank them enough.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Donna sorts it all out

Donna sorted out my Life Insurance and Building Insurance to cover what I actual needed!
Good deals were achieved
This was due to her great knowledge and practical know how. She was always on hand in an affable yet professional manner.
Thanks for your assistance

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 1 de um total de 5 estrelas

too many hidden costs once you get into…

too many hidden costs once you get into it, avoid

10 de outubro de 2025
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Hello,

We're sorry to hear that there was some confusion. A member of our team will be in touch shortly so that we can better understand this.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Farzin has been absolutely amazing with…

Farzin has been absolutely amazing with his help getting us a mortgage. He has been efficient, reliable and very professional. We couldn’t thank Farzin enough for all he’s done. A huge credit to your team

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

We have had a fantastic experience

We have had a fantastic experience, Richard and Victoria are a great team, Richard’s knowledge of the mortgage market and the personal recommendations he made fit our circumstances perfectly and Victoria organisation meant we went from mortgage application to offer in 1 week. We could not recommend online mortgages more, great service from start to finish and we will be coming back for our remortgage when we get there!

17 de novembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Great company

We went to online mortgage advisor after being unable to get a mortgage, due to our age a previous history and being self employed, David Farrel was nothing short of amazing from the very beginning, nothing was too much trouble and he was so helpful, knowledgable, professional and pleasant to work with.
We now have a mortgage offer in place and we can’t thank David enough. I would absolutely recommend this company.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Avaliado com 5 de um total de 5 estrelas

Fast and easy mortgage approval process

Got a decision in principal in an hour and a half from the initial phone call. When the full application was submitted, I got a mortgage offer in just over a week. They are a knowledgeable, thorough and professional company. Will be using again for other properties.

24 de novembro de 2025
Avaliação não solicitada
logotipo da Online Mortgage Advisor

Resposta da Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

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