OnPoint Avaliações 

359
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience from start to finish with ONP has been fantastic. They have been pro-active and helpful at every stage. I dealt primarily with Sophia Logan who I can not speak highly enough of. I alw... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have used ONP before and our experience with them then, made us return this time. Our initial contact, Scott Dickinson was superb, very responsive and professional. Unfortunately, Scott had to take... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had another great experience using ONP, this time for the recent sale of our house. The app updating you at different stages was brilliant but more impressive was their quick response time to any... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used ONP for conveyancing twice now, they provide a brilliant service from start to finish & the electronic app makes things so easy & simple to follow. Aimee our property lawyer was always so... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Especialista em Transferência de Propriedades
  2. Escritório de Advocacia
  3. Serviços de advocacia
  4. Advogado imobiliário

Escrito pela empresa

Welcome to OnPoint, the new personal home moving service by ONP Solicitors. We’re here to take the hassle out of moving, with our mobile app and dedicated team, we help 80k+ customers move every year.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

359 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(359)

266 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Property move with ONP

My experience from start to finish with ONP has been fantastic. They have been pro-active and helpful at every stage. I dealt primarily with Sophia Logan who I can not speak highly enough of. I always felt like she was on top of what needed doing and ensuring the other side were moving forwards as well. I hope I don't have to move again but if I do, I'll be back with ONP and Sophia.

17 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Returning Clients

We have used ONP before and our experience with them then, made us return this time. Our initial contact, Scott Dickinson was superb, very responsive and professional. Unfortunately, Scott had to take unplanned leave but his replacement Jamie Straw was equally efficient and kept us up to date with developments. Even when we had a potential late issue surrounding a possible Bank Holiday on our scheduled completion date (because of the World Cup!), Jamie approached the situation in a calm manner and kept all parties informed. We found Jamie very personable and we are sure that this contributed to the process being completed with no issues. No hesitation whatsoever recommending these guys ;-)

17 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

I have used OnPoint twice now during…

I have used OnPoint twice now during flat sales - really appreciate the knowledgeable and professional approach from all involved. Oliver has been fantastic; a real source of guidance and patience during the process. Definitely recommend and thank you, Tom

15 de julho de 2026
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Resposta da OnPoint

We're so happy to hear about your positive experiences with our team during your flat sales. We truly appreciate your kind words about our professional approach and guidance.
Thank you for recommending us!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Less Stressful with ONP

ONP made the process of selling our property less stressful. They sent regular updates via text whenever progress or the next milestone was reached; and Jason Allen was extremely helpful, efficient and professional throughout.

15 de julho de 2026
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Resposta da OnPoint

We are so pleased to hear that we made the process of selling your property less stressful! It's wonderful that our regular updates and efficient service were so helpful.
Thank you for your kind words.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Niall was great

Niall was great - thanks for your help with our purchase!

14 de julho de 2026
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Resposta da OnPoint

We're so glad to hear about your positive experience with us and that our team member was helpful. We appreciate your kind words!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Very efficient

Very efficient. My messages were always answered promptly even if my solicitor out office. Kept up to date via the app too.

14 de julho de 2026
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Resposta da OnPoint

We're delighted to hear that you found our service efficient and that your messages were always answered promptly. It's also great to know that our app kept you well-informed throughout the process.

Thank you for your positive feedback!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Vikki was very proactive and supportive…

Vikki was very proactive and supportive through our sale and purchase, and the price for the works was a very good price.

13 de julho de 2026
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Resposta da OnPoint

We are so glad to hear that we provided proactive and supportive assistance with your sale and purchase. We appreciate your kind words about our pricing.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Communication was always clear

Communication was always clear. Kath was friendly, efficient and helpful in explaining the process.

9 de julho de 2026
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Resposta da OnPoint

We're so glad to hear our communication was clear and helpful throughout your experience. We appreciate your kind words!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Onp was recommended by a friend who told me the story of their sale process. I decided to choose them and never have any regrets or problems. They offer to clients a track app (for an extra fee, very decent price ), the conveyancer provides their direct working number ( to get direct in contact with the right person) and in case of holiday they have a contact number where everyone from onp can open the folder and provide information when is needed. The communication is a very important thing and the fact they answer the phone fast is a huge plus comparing with other solicitors. I changed my solicitor 3 times and they have been the third ones. Be careful when you choose the solicitor, most of them don’t know to to their job, don’t answer to the phone or email (I am talking about my first solicitor) BUT ONP are the best in my opinion. After my experience with them I definitely recommend them. Samantha was assigned to my case and did an amazing job.
They deserve 5 stars .
They have :
-very good communication with the client
-explain everything what needs to be done
-checking documentation is a short time
- replying fast to the client and other solicitors
- give to clients really good advices
- support the clients ideas (when is a good one ) .

I am very satisfied by their services. Well done ONP SOLICITORS

9 de julho de 2026
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Resposta da OnPoint

We are so pleased to receive your wonderful feedback and truly appreciate you taking the time to share your positive experience with us. It's fantastic to hear that our communication, efficiency, and the support provided by our team, made such a significant difference for you.
We strive to offer clear guidance, prompt responses, and valuable advice throughout the process, and we are delighted that these efforts resonated with you.
Your recommendation means a great deal to us, and we are grateful for your trust in our services.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Highly recommended, buying a home can be a nightmare. Not with onp, the whole process was extremely well delivered, which saved me time and stress.

29 de junho de 2026
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Resposta da OnPoint

We're so pleased to hear that your experience with us made the home buying process smooth and stress-free! It's wonderful to know we could save you time and alleviate concerns.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Nighat was great to deal with

Nighat was great to deal with - very pleasant in all communication, and easy to get hold of via telephone for updates. She was professional and proactive in the conveyancing work.

3 de julho de 2026
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Resposta da OnPoint

We're delighted to hear that you found our communication pleasant and accessible. It's wonderful to know that our team was professional and proactive in handling your conveyancing work. Thank you for your positive feedback.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Professional and Helpful Conveyancing Service

Great experience with my solictor Seb Downing who handled my conveyancing with true professionalism and care. He was always on hand to answer my questions and kept the whole process moving forward quickly and smoothly!

3 de julho de 2026
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Resposta da OnPoint

We're so pleased to hear about your excellent experience! It's wonderful that our team's professionalism and care made the conveyancing process smooth and efficient for you. Thank you for sharing your positive feedback!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, would recommend without hesitation. Thank you, Jason!

1 de julho de 2026
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Resposta da OnPoint

We're so happy to hear you had a great experience with us. We truly appreciate your kind words and recommendation!

OnPoint

Avaliado com 5 de um total de 5 estrelas

… Excellent service from Hayley Timms

had an excellent experience with O’Neill Patient Solicitors throughout the purchase of my first home. Hayley Timms was professional, friendly, and always kept me informed at every stage of the process. She responded promptly to my questions and made what could have been a stressful experience feel straightforward and well managed. I would highly recommend Hayley and the team to anyone buying a property. Thank you again for all your help and support.

1 de julho de 2026
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Resposta da OnPoint

We're delighted to hear about your excellent experience with us during the purchase of your first home. It's wonderful to know that our team was professional, friendly, and kept you informed every step of the way. We appreciate your kind words and recommendation!

OnPoint

Avaliado com 5 de um total de 5 estrelas

2nd time we have used ONP & won't be our last!

We had another great experience using ONP, this time for the recent sale of our house. The app updating you at different stages was brilliant but more impressive was their quick response time to any queries raised by email or the same app. Highly recommend ONP.

25 de junho de 2026
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Resposta da OnPoint

We're delighted to hear you had another great experience with us, especially with the sale of your house. It's wonderful to know our app and quick response times were so helpful. Thank you for your high recommendation!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Jemma Brammer ONP solicitors

Jemma Brammer dealt with my sale and purchase. She was very professional and quick to respond to any questions I had or the other parties. Everything went very smoothly without any delays. Really happy that I found her. Will definitely recommend her.

26 de junho de 2026
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Resposta da OnPoint

We're delighted to hear that your sale and purchase went smoothly and without delays. It's wonderful to know that you were happy with the professional and quick responses. Thank you for your kind recommendation!

OnPoint

Avaliado com 3 de um total de 5 estrelas

Purchasing property

Good service, good communication, and reasonably priced. The only improvement I would suggest is to keep the final charges in line with the original quoted price, as this is the price the client accepts when comparing providers. The price increased twice during the process — once when I was asked to pay the 10% deposit for the contract exchange, and again when I received the final account statement. In both cases the issue was discussed with ONP and resolved, however it should not happen, particularly at the final stage of the purchase.
All in all, I am happy with the service and will recommend and approach ONP for my next purchase or sale.

26 de junho de 2026
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Resposta da OnPoint

We appreciate you taking the time to share your feedback. We are glad to hear that you were happy with our service, communication, and pricing overall, and that you would recommend us for future purchases or sales. We sincerely regret that the final charges deviated from the initial quote on two occasions. We understand how important it is for our clients to have clear and consistent pricing, especially during such a significant process. We are reviewing our internal procedures to ensure that our quoted prices are maintained throughout the entire transaction, and that any potential changes are communicated proactively and transparently. Your experience highlights an area where we can certainly improve, and we are committed to making these adjustments.

OnPoint

Avaliado com 5 de um total de 5 estrelas

The service was very efficient

The service was very efficient, messages or questions answered promptly, could speak to named solicitor.
Much cheaper than high street solicitor.
Very happy with the service and would recommend without reservation.

26 de junho de 2026
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Resposta da OnPoint

We're so pleased to hear about your efficient experience and prompt answers. It's wonderful that our service met your expectations and that you would recommend us. Thank you for your positive feedback!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Wholeheartedly recommend ONP

I had an unusual and challenging sales process and ONP were excellent throughout. Both supportive and practical they helped ensure we had clarity on the issues at hand.

This is my second time using ONP and without fail I'd use them again. They've been amazing!

26 de junho de 2026
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Resposta da OnPoint

We're so glad to hear we could provide excellent support during your challenging sales process. We appreciate your continued trust and positive feedback!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Dawn and the team helped me with…

Dawn and the team helped me with professionalism and knowledge to purchase my property. They looked after the purchase from start to finish - wouldn't hesitate to recommend.

24 de março de 2026
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Resposta da OnPoint

We're so pleased to hear about your positive property purchase experience. We appreciate your kind words and recommendation!

OnPoint

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