Ooni Pizza Ovens Avaliações 8.433

J'utilise le four Ooni Koda 12 depuis quelques années et j'en suis très satisfait. Il est léger, élégant, facile d'utilisation et, surtout, il permet de faire des pizzas exceptionnelles.

Il y a un point sur lequel je voudrais insister, c'est l'excellence du service après-vente. Honnêtement, j'ai rarement vu un SAV aussi attentifs aux demandes et qui cherche à ce point à résoudre les (rares) problèmes que l'on peut rencontrer.

J'ai commandé un four Volt2. Malheureusement, il est arrivé cassé, ce qui peut arriver. Le support de Ooni a été d'un rare professionalisme. Simple et efficace, c'est très précieux.
Le four est top, de très bonne qualité. C'est un sans faute. Bravo Ooni 👏

More than exellent customer service! Extreme helpful, fast and responsive team!
Thank you!

I made a stupid mistake when ordering an accessory for my Karu 2 Pro oven. Totally my error.

After a few emails back and forth with Ayvie at Ooni, they generously volunteered to resolve my issue.

This was above and beyond any expectation of mine and I am so incredibly pleased with their high level of customer service.

Thanks to Ayvie and the entire Ooni staff!

My pizza oven was damaged during transport and arrived unusable. Ooni has so far not bothered to answer my emails. The mixer I bought significantly underperformed, doesn’t work nearly as well as a planetary stand mixer

Ooni customer service provided a new oven door free of charge when mine was damaged. Excellent customer service!

I had a great experience with Ooni’s customer support. Kristi was friendly, empathetic, and very helpful when I reached out about an issue with my new oven. She clearly explained my options and offered solution, which made the whole process smooth and reassuring. Really impressed with the level of service thank you, Ooni!

We absolutely love our Ooni pizza oven—it’s been an incredible addition to our home and has completely elevated our pizza nights. The quality, performance, and ease of use have been outstanding.

What really sets Ooni apart, though, is their customer service team. We ran into a minor issue, and their team couldn’t have been better—quick to respond, genuinely friendly, and fully committed to making things right. It felt like they truly cared, not just about the product, but about our experience as customers.

That kind of support is rare these days, and it made us appreciate the brand even more. Ooni delivers not only an amazing oven, but an equally impressive team behind it. Highly recommend.

Experience Team chat was terrific. Resolved my missing part issue in under three minutes. This company is wonderful to work with from the time you make your purchase continuing throughout the ownership of their product. Would highly recommend. A+++

Amazing customer service. I had an issue with my oven and the response was promt and resolved in an hour! 1000% would recommend Ooni for all your pizza needs!

Unbelievably quick customer service. We love using our Ooni and after using it for our son's first birthday party the stone broke in half during use. We were heartbroken. The second I notified customer service I already had an email stating a replacement stone was being sent our way. We've entertained many guests with this pizza oven and hope to continue doing so for many years to come!

My pizza stone cracked and was replaced without question under warranty. Super fast and super easy! Great service!

Not only a fantastic pizza oven but the most amazing customer service after I broke a part of my oven. Nothing was too much trouble, quick response every time and sorted the problem easily! Best service I've ever known from a company!

The Ooni team is fantastic. Helped replace some of my parts and had them shipped in 24 hours.

Meeky and Aidyl really came through for me.

We bought the new electric Volt 2. It’s fantastic, pizzas cook in 90 seconds & taste & look like they have come out of a pizza oven in an Italian restaurant. Perfect crust & bubbling on top. Customer service is outstanding, Daiserie went out of her way to resolve a mistake I made on the order. Super product so thrilled we bought.

Great equipment, quality materials and super customer service.

The customer experience I had with Ooni was amazing, from registering a problem with the pizza oven door, within 12 hours all sorted and a new one in the post. Absolutely amazing, never had a customer experience like it.

Their ovens are easy to use and they work well to make great pizzas. Also, I had a minor warranty issue after a few years and they resolved it very quickly

Good products, perfect customer service.