Denied Refund Request
Ordered a Vegeta Whisky Bottle over 2 months ago now. Requested refund and kept getting a copy and paste answer stating it will arrive in the next 7 - 9 business days. Complete scam.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a Vegeta Whisky Bottle over 2 months ago now. Requested refund and kept getting a copy and paste answer stating it will arrive in the next 7 - 9 business days. Complete scam.
I bought a knife and paid for it but never received it, 8 months now and now way to contact them
Ordered a Guinness door bell for $36. What I received was obviously a cheap knockoff of the product. It was a mere 7inches tall, weighing 6.5 ounces. More like a child's toy than the item advertised when I purchased it. When I asked for a refund, I was told I would have to return the item to their Chinese warehouse at significant cost. Reluctant to do so, they first offered me a $3 refund, then upped it to $6 and finally landed at $9. Had no choice but to accept. Do not do business with this scam company!
If there was -5 stars, that is what I would be giving this company! Totally wrong product turned up, then to send it back, was going to cost a fortune, even though it was their mistake! What they call their customer service department, kept emailing me to say I could keep the incorrect order, but offered on a daily basis, between 3-8USD! Do not buy from them, they obviously shouldn’t be trading.
Do not order from these crooks I ordered a dewalt voltage adapter waited over a month and they send me a phone charger. All you get is copy paste responses we will give you 3 usd then 4 then 12 I just want what I ordered
Purchased a pair of nice looking knives for $100 dollars. What arrived was one blade half the size promised. After trying to get a refund the best they would offer was $8. Total scam.
I ordered tools from this website but never received anything.
The provided tracking number is not linked to any real shipping company and shows no meaningful updates.
Customer service only sends generic copy-paste replies and refuses to cancel or refund the order.
I had to open a dispute with my credit card provider due to non-delivery.
I strongly advise everyone to avoid this website.
I ordered a robot kit in Jan 2026; two months later I have not got it. Their tracking info began with the item in Sweden and ended with it 1000 miles from where I live a month ago. Their response to emails is to wait. I think I've been had.
I have received the items incomplete. It had been obvious, as there was no space left in the bag for extra accessory. When I contacted them they wanted to blame me, arguing that the warehouse packed everything, however they couldn't as it won't fit. Obviouselly they are lying. I wanted to check the item on their website again, but they were not selling it anymore. I suspect that these were the left overs with missing accessories, and now they are trying to get money for it instead of decommisioning.
I ordered a tool. been 3 months to get it. asked for a refund, they said no. keep waiting it already shipped.
this must be a scam
What I wrote:
I just picked up my new flashlight from you, unfortunately it wasn’t the right one, you send one whit out laser, bag and not the 3100 lumes I have payed for..
The model number isn’t the same on the invoice and box which the flashlight came in.
There reply:
We understand that the product did not meet your expectations, and you wish to return the order.
If you decide to proceed with the return, please note that the shipping cost will be approximately $40-50,
as the package needs to be sent to our warehouse in China.
If this cost is a concern, we discussed the matter with our supervisor and can offer the following solution:
compensate you with 6USD , allowing you to keep the order or dispose of it at your convenience.
Please let us know if this arrangement works for you. We await your response and are ready to assist further.
We are so sorry for your dissatisfaction.
However, upon inspection by our warehouse, the items dispatched to you align with your original order.
As a sign of goodwill, we would like to offer compensation of 3USD .
Will that be acceptable?
(Why should I pay anything for there mistake???)
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.