Very efficient service,arrived within two days of order being placed.Well packaged,excellent condition.All intact and complete on arrival.Good price. Pleased with everything overall.
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Veja o que dizem as avaliações
I think the real mark of a good company is how they respond when the unexpected happens. I had bought, perhaps their cheapest product, that had a peculiar fault where battery life was unexpectedly s... Ver mais
A empresa respondeu
I bought some scales as my first purchase from Our Weigh and there were no problems at all. The item arrived quickly and safely. Now I am learning there is a knack to using sensitive scales... patien... Ver mais
A empresa respondeu
I tried to order a month before paying by instalments, but unsuccessful. When I explained to the staff that I am not good at online, the staff were prompt to help. Delivery was made on time. Speci... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
181 Triumph Way, L24 9GQ, Liverpool
- 01514862150
- sales@ourweigh.co.uk
- www.ourweigh.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
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Not as good as I hoped
Quite a slow scale to get a reading from, and notice that weighing the same item several times you get a different reading, so I'm a bit disappointed with accuracy tbh
30 de junho de 2024
Resposta da OUR WEIGH
I am sorry to hear this I have checked your order and no issues have been reported I will email you to assist, as the scale is a high accuracy scale it is very sensitive and will require a stable draft free area for weighing to ensure accurate results.
Difficult period locating a problem.
We went through a difficult period with a device that was faulty but did not immediately show the symptoms. Now weighting for the manufacturer's response.
24 de junho de 2024
Resposta da OUR WEIGH
Thank you for your feedback the scale was returned and the batteries had not been inserted correctly however a brand new replacement was sent and we have checked that this is now in full working order and you are happy with your purchase. Thank you for choosing Our Weigh Ltd
Fantastic Company
i can not believe how amazing the customer service is from this company, replied to emails within minutes, answered all my questions and put my mind at ease that i was ordering the right scale (they was for a gift) also delivery was next day
20 de junho de 2024
Resposta da OUR WEIGH
This is a fantastic review and has made us all smile, we really do love helping our customers and take great pride in assisting each and everyone. Thank yo so much
Resposta da OUR WEIGH
Thank you so much for the positive feedback, and thank you once again for your order.
Competitive prices & Great…
Competitive prices & Great communication. Will definitely use again.
20 de junho de 2024
Resposta da OUR WEIGH
Thank you for your feedback this really does help our new customers wen placing orders.
Great advice and customer service
Very friendly and knowledgeable in helping me select the correct equipment for my start up business.
18 de junho de 2024
Resposta da OUR WEIGH
Thank you for your lovely feedback we are always happy to help.
Excellent communication and prompt…
Excellent communication and prompt reliable service.
17 de junho de 2024
Resposta da OUR WEIGH
Thank you or your feedback
Resposta da OUR WEIGH
Thank you for your review, I am certain they will love this gift.
Resposta da OUR WEIGH
Thank you for your review we are happy that you are pleased with your purchase
Resposta da OUR WEIGH
Happy Customer, thank you for your review
After sales support
I experienced great follow up from the after sales support team and Ourweigh's Returns and exchange policy is a good reason for my recommendation!
13 de maio de 2024
Resposta da OUR WEIGH
This is a great review, always reassuring for customers to know if they need us we are there to help. Thank you for your review.
Resposta da OUR WEIGH
Thank you for your review
The engineer who attended was experienced
The engineer who attended was experienced ,
polite and helpful.
28 de abril de 2024
Resposta da OUR WEIGH
We are happy you received a great service.
Your service has always been good
Your service has always been good. Unfortunately the scales are in metric rather than imperial. Will it be OK to return them. Look forward to dealing with you again
Best wishes John
5 de maio de 2024
Resposta da OUR WEIGH
Hi Jon, I can see that this has now been dealt with and you have received a full refund.
Resposta da OUR WEIGH
Thank you for the review.
Resposta da OUR WEIGH
Great Review, we do really appreciate you taking the time to leave this review.
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