Oxford Biolabs Ltd. Avaliações 

427
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Please note that the correct postal number is 38530. Consequently, the complete direction for shipping should be as follows: Avenida Marítima 17-503, 38530 Candelaria, Santa Cruz de Tenerife, accordin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

TRX2 Lotion чудовий засіб, дієвий, суттєво знижує випадіння волосся, приємний та зручний у використанні. Ефект помітний не відразу, так як засіб натуральний, але після нетривалого часу використання ви... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent products! As a seasoned client of Oxford Biolabs I would like to give this company five stars. Their products work! My latest ‘experiment’ was to try a shampoo for fine hair, it worked wo... Ver mais

Avaliado com 5 de um total de 5 estrelas

A product that works The Company who develops! I have already shared here about an impressive product of this Company, namely TRX2 Volumising Shampoo which I have been enjoying for years & which has h... Ver mais

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. também em
  3. Centro de Saúde e Beleza
  4. Loja de produtos para cabelo
  5. Produtor de Cosméticos

Escrito pela empresa

Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

427 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(427)

47 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Good manager. Given that I am upset about the…

Given that I am upset about the situation, I would still like to speak out. I am dissatisfied with the work of not all, but some of the warehouse and delivery services in the company. So, I want to say that I have a manager Umair in the company, I have been working with him since the clinic in Ukraine. He always helps me with orders for my clients abroad. He is an excellent and erudite person, very interesting, always able to maintain an interesting conversation, both work and personal. He prompts me with all the new developments in marketing and helps me with working with the company's products. Our communication is comfortable, he always tries to resolve any situation.

The last incident with delivery upset me very much, but my manager assured me that he will fully control the situation and help me to solve the problem, will deliver the goods to me and resolve the incident. I realize that being in Ukraine, in a country with non-ideal (because of the war) internet and a difficult situation, he cannot morally control the work of another office in a completely different country, but even so, he helps me in many ways. For that I thank him very much. I really hope that we will resolve the situation as soon as possible and I will stop being constantly distracted from treatment, from sick leave to solve work problems.

28 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not applicable

The experience over the year has not been hood

4 de março de 2025
logotipo da Oxford Biolabs Ltd.

Resposta da Oxford Biolabs Ltd.

Thank you for sharing your feedback!

Our Customer Service team will be back with you to help with your experience and answer your questions.

UPD Our CS team reported there was no reply from you to their email, so we would like to share the following information here:

The result from taking Melaniq® can vary between individuals. However, first visible signs of slowed down hair colour change may be expected as early as five months after first taking the supplement, provided the dosage recommendations are followed carefully.

Reversal of grey hair should not be expected. Melaniq® is developed for men and women who are experiencing greying in the early stages, or those wishing to delay the onset of grey hair. The effect in more advanced stages of greying will be less pronounced.

Yours Sincerely,
Oxford Biolabs

Avaliado com 1 de um total de 5 estrelas

Every 3 Months i use my reward points…

Every 3 Months i use my reward points for 10 euro discount. But a few times it went wrong. I Apply it in the website through my personal account. So thats a bit awkard

12 de fevereiro de 2025
logotipo da Oxford Biolabs Ltd.

Resposta da Oxford Biolabs Ltd.

Thank you for sharing your feedback.

Your regularly used discount is a €15 off.

We can see that our support team had a chat with you regarding this matter. It looks like the discount code was not applied. They issued a €15 refund and deducted 1500 points from your balance for the recent order.

Additionally, we can see that they applied a €15 discount for your upcoming order so it looks like everything is sorted.

You are welcome to reach out to our support team if any help is needed in the future.

Yours Sincerely,
Oxford Biolabs

Avaliado com 2 de um total de 5 estrelas

No improvement yet after 3 month

I have been using Melaniq daily for three months. Unfortunately, I cannot say that it has led to any noticeable improvement for me. Of course, I can't judge how things would have developed without it. I have black hair and will give it another try for another three months. However, given the high price, I cannot currently recommend it without reservations. That being said, I do believe the product is of high quality, at least judging by the packaging.

29 de janeiro de 2025
Avaliação não solicitada
logotipo da Oxford Biolabs Ltd.

Resposta da Oxford Biolabs Ltd.

Thank you for sharing your feedback!

The result from taking Melaniq® can vary between individuals. However, the first visible signs of slowed-down hair colour change may be expected as early as five months after first taking the supplement, provided the dosage recommendations are followed carefully.

WHAT CAN I EXPECT?
- Support of normal hair pigmentation.
- The supply of important nutrients necessary for melanin biosynthesis that can help to slow down the process of greying.
- No major side effects.
- No hormone interference.

WHAT SHOULD I NOT EXPECT?
- Reversal of grey hair. Melaniq® is developed for men and women who are experiencing greying in the early stages, or those wishing to delay the onset of grey hair. The effect in more advanced stages of greying will be less pronounced.
- An immediate effect. Taking Melaniq® regularly and over a prolonged period of time is critical to success.

We have customers who have been taking Melaniq® for years and there are indeed very positive cases. As people age, their chances of going grey increase because hair follicles start losing the ability to produce pigmented hair. For many, the process of greying begins in their thirties, with 74% of men and women going significantly grey between the ages of 45 and 65.

Yours Sincerely,
Oxford Biolabs

Avaliado com 5 de um total de 5 estrelas

Their Immune+ vitamins are great

I've been using their Immune+ vitamins for a few years, especially during the winter season and they've always worked very well. Much more strength, less tiredness and morning wood as a bonus. I tried a couple of alternatives for comparison but quickly switched back. So yes, I can definitely recommend their vitamins.

21 de janeiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I like the product but…

I like the product and have always had good customer service.
BUT I dislike the packaging intensely. Far too much unnecessary plastic. In this day and age companies are becoming very inventive on how to package their products without plastic, so you should do better.

14 de dezembro de 2024
Avaliado com 3 de um total de 5 estrelas

I liked the product

I liked the product. It did help me grow more hair. I like the customer service in that they removed the excess packaging before sending the product to me. I did NOT like that when I delayed a shipment and wrote to them that I would contact them when I was ready for my next shipment that they sent it anyway, charging me $180 without my approval. I therefor candelled my automatic shipment.

7 de dezembro de 2024
logotipo da Oxford Biolabs Ltd.

Resposta da Oxford Biolabs Ltd.

Thank you for sharing your feedback.

We are glad you liked our product. As for the automatic charge, we can see there were declined payments and you informed us that you would be getting a new card. In a couple of days, the charge went through so we thought you replaced the card and we informed you about the successful order right away.

Please accept our apologies if that caused any inconvenience.

Our team is ready to help at any time. Feel free to reach out if necessary.

Yours Sincerely,
Oxford Biolabs

Avaliado com 4 de um total de 5 estrelas

After my order was completed

After my order was completed, nothing happened and no parcel was on the way to me. I contacted customer service and they fixed the problem as a new parcel had to be sent from the supplier.

5 de dezembro de 2024
logotipo da Oxford Biolabs Ltd.

Resposta da Oxford Biolabs Ltd.

Thank you for your feedback!

We found out that the original order was returned back to us because DHL lost customs documents so we had to create a new shipment.

Please accept our apologies for the delay!

Yours Sincerely,
Oxford Biolabs

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