Oxford Biolabs Ltd. Avaliações 

427
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Please note that the correct postal number is 38530. Consequently, the complete direction for shipping should be as follows: Avenida Marítima 17-503, 38530 Candelaria, Santa Cruz de Tenerife, accordin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

TRX2 Lotion чудовий засіб, дієвий, суттєво знижує випадіння волосся, приємний та зручний у використанні. Ефект помітний не відразу, так як засіб натуральний, але після нетривалого часу використання ви... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent products! As a seasoned client of Oxford Biolabs I would like to give this company five stars. Their products work! My latest ‘experiment’ was to try a shampoo for fine hair, it worked wo... Ver mais

Avaliado com 5 de um total de 5 estrelas

A product that works The Company who develops! I have already shared here about an impressive product of this Company, namely TRX2 Volumising Shampoo which I have been enjoying for years & which has h... Ver mais

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. também em
  3. Centro de Saúde e Beleza
  4. Loja de produtos para cabelo
  5. Produtor de Cosméticos

Escrito pela empresa

Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

427 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(427)

47 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Recomended products 100%

I suffered from hair loss and thinning hair since I was a teenager and it was aggravated by an illness. As a woman it has been a great aesthetic and self-esteem problem. Thanks to TRX-2 I have managed not only to greatly reduce my hair loss but also to regrow my hair. I've been using it for three years now and I don't think I'll stop.... Quality price I recommend it 100% and with any questions the staff is very friendly.

5 de outubro de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The package arrived in due course

The package arrived in due course; however, I had to pay taxes (CHF 60.-) in order to receive your goods.
It may not be your fault, but it is annoying. It was neither part of the bill nor did I expect to pay this high amount to the Swiss authorities.
So, in the future, I'llI try to find other ways to buy your products..

14 de setembro de 2021
Avaliado com 1 de um total de 5 estrelas

I remember the website offered a…

I remember the website offered a moneyback guarantee. I bought 5 bottles at $75 each with absolutely no results. When I contacted customer service, they said the guarantee only covers unopened bottles, which to me is a refund and not a moneyback guarantee. This means to me that they do not stand by their product. I will never buy from a company that offers a guarantee and then says only if the bottle is unopened.

12 de setembro de 2021
Avaliação não solicitada
logotipo da Oxford Biolabs Ltd.

Resposta da Oxford Biolabs Ltd.

Dear Cleveland Caulker,

Thank you for your feedback!

The outcome for an individual consuming TRX2® can vary widely (see Reviews for initial feedback on the product and the case studies).

https://uk.oxfordbiolabs.com/pages/reviews

https://uk.oxfordbiolabs.com/pages/case-studies

For some individuals, the first results appear as early as 12 weeks. For others, results are not apparent until 8-12 months after the initiation of treatment. However, in the majority of customers, first visible results are expected after 5 months.

While most of our customers do experience results between 6-10 months, those who have been suffering from hair loss or thinning for a longer period of time may take longer to have their potassium channels stimulated by the ingredients of TRX2.

According to our study, 87% of men and women experienced possible results over time. However, there are individual cases when improvements simply do not occur even after a prolonged period of time. This is due to the complex nature of hair loss in general and due to individual factors and circumstances.

As for our Money Back Guarantee - it's true, we only refund for unopened items, we openly communicate about it on our website. Here is the link - https://oxfordbiolabs.zendesk.com/hc/en-us/articles/360017676300-How-can-I-ask-for-a-refund-

Our apologies for any inconvenience caused by this.

Yours Sincerely,
Oxford Biolabs

Avaliado com 5 de um total de 5 estrelas

It is a wonderful site

It is a wonderful site, even more than wonderful, to provide the services, products and basic commodities that every researcher interested in this regard needs

28 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Compliments

This not only a great company with good products that actually work, but Roman and Ivanna have been wonderful to work with. I look forward to working with you more in the future;) thanks again for everything you do for your customers.

David

13 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best product ever!

At the moment I tried just vitamins, not first and not second time I buy it, it’s my Nr1 ! 100% ! But in a future I want to try more products from TRX2 amazing! I happy to found it!

4 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product. You sometimes read reviews online for things that claim to do wonders, but this really works!!! It's expensive, but worth it. Their customer service is also great! Nadiya was a pleasure!

2 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

One month after termin and still no…

One month after termin and still no delivery.

8 de julho de 2021
logotipo da Oxford Biolabs Ltd.

Resposta da Oxford Biolabs Ltd.

Thank you for sharing your feedback!

Your parcel was returned back after the customs clearance in Norway. We apologize for this incident but these are the things beyond our control, unfortunately. Your order will be refunded accordingly as requested.

Do not hesitate to drop us a line if you have any questions. We will gladly help.

We wish you a good day!

Yours Sincerely,
Oxford Biolabs

Avaliado com 4 de um total de 5 estrelas

I love their products!

I love their products!! I have been using them for a while and have also helped with other skin issues that I have, seborrheic dermatitis.

It keeps my scalp and skin healthy.

Lately, I had an issues with a lost/ misplaced order and they totally refund me/ sent me a new one!!

Great customer service!

The only issues or complain I have is that they need to improve their call center customer service. Sometimes you just really need to speak with someone and after several attempts (days) of getting the same message “ No support agents are currently available”, that became annoying as I couldn’t reach anyone.

If you’re going to offer a phone number and call service then have people answer the phone, otherwise don’t offer and just provide a chat box ;)

29 de junho de 2021
Avaliação não solicitada
logotipo da Oxford Biolabs Ltd.

Resposta da Oxford Biolabs Ltd.

Dear Sergio Garcia,

Thank you for your review and feedback!

Our apologies for the situation with your lost parcel. We are doing all we can to sort such issues whenever they occur.

Regarding our telephone numbers, you can see below our operating hours and since we are off on the weekend and we were off that Monday, no one could answer your phone call. We apologize for that and hope for your understanding

Customer Service hours: Monday - Friday 7 AM - 5 PM (BST); 8 AM - 6 PM (CET); 3 AM - 1 PM (EST); 12 AM - 10 PM (PST)

Yours Sincerely,
Oxford Biolabs

Avaliado com 5 de um total de 5 estrelas

online help centre

I had few min ago a very helpful and kind live chat; the operator has been effectively helpful! On top of absolutely available and courteous

18 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am using the bio-active conditioner…

I am using the bio-active conditioner and the volumising shampoo since December. My dry, bleached hair never looked better! My hair feels so soft and moisturized!It took me years to find the perfect shampoo and condtioner, but I will never buy anything else in my life!

3 de maio de 2021
Avaliação não solicitada

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