North Oxford MINI Avaliações 

180
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish, I dealt with Isabelle and Sarah both were polite, helpful and professional. I was kept up to date at all stages, I bought a fabulous mini without being able to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve just purchased an approved Mini and couldn’t be happier with the service received. At no time I was pressured and everything was as explained clearly. Special thank you to Simon who patiently an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just purchased a secondhand approved mini dealt with Stefan who talked us through the deal and did not pressure us in anyway to take on any extra add ons. The handover was excellent in explaining... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were considering buying a mini, they were helpful, answered all our questions. Enabled extended test drives. We would highly recommend them. When we finally purchased a care. The handover was ex... Ver mais

Detalhes da empresa


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

180 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(180)

26 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I recently called the parts department...

I recently called the parts department at North Oxford Mini to get some parts for my car, and I must say, my experience was nothing short of exceptional, thanks to Ifte! From the moment I called, Ifte welcomed me with a genuine willingness to assist.

What truly stood out was Ifte's extensive knowledge about car parts. Not only did he understand exactly what I needed, but he also took the time to explain the differences between various options available, ensuring I made an informed decision. His expertise instilled a sense of trust, making me feel confident in my purchase.

Moreover, Ifte's professionalism and attention to detail were remarkable. He meticulously checked the compatibility of the parts with my vehicle, ensuring a perfect fit. His dedication to providing top-notch service was evident throughout the entire process, from selecting the parts to finalizing the transaction.

Furthermore, Ifte's friendliness and positive attitude made the experience enjoyable. Despite the busy environment of the parts department, he remained patient and courteous, addressing all my queries with enthusiasm.

Overall, my interaction with Ifte exceeded my expectations in every aspect. His passion for his work, combined with his exceptional customer service skills, truly sets him apart. I left the call not only with the parts I needed but also with a newfound appreciation for outstanding service. If you're ever in need of car parts, I highly recommend visiting Ifte at the parts department. You won't be disappointed!

15 de abril de 2024
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Wow, what a fantastic review to read! Thank you for sharing your experience, we're glad to hear that Ifte provided brilliant customer service. Thank you for your business and we look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Very helpful and not pushy

Very good service
Darren is a really good salesman not pushy and very helpful
2nd mini we have bought from Darren
New and second hand

29 de março de 2024
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi, thank you for taking the time to share your fantastic five-star review! We're delighted to hear of your positive experience and feedback for Darren. Thank you for your business and we look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Top marks!

James Eagle was absolutely brilliant, professional, very knowledgeable and extremely pleasant to deal with, found exactly the right car for me (despite me changing the brief) and was painstaking in making sure every single detail was absolutely perfect. Showed me the functionality of the car at length when I collected it today, was very patient and nothing was too much trouble. A great experience all round, can’t recommend highly enough.

30 de março de 2024
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Dawn, thank you for taking the time to share your fantastic five-star review! We're delighted to hear of your positive experience with James. Thank you for your business and we look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Just purchased a brand new clubman

Just purchased a brand new clubman. We have received excellent customer service again from Simon Gardner. There is no pressurised selling, Simon is more focused on the customers needs.

2 de março de 2024
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Stuart, thank you for taking the time to leave us a fantastic five-star review! We're very pleased to hear that Simon delivered a positive experience for you. We hope you enjoy your new Clubman!

Avaliado com 5 de um total de 5 estrelas

Brilliant experience thanks to Emily

Brilliant experience thanks to Emily, she made buying a car so simple and easy, even down to getting me insurance cover! Thanks Emily, your knowledge was endless and the service outstanding.

29 de dezembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Helen- thank you for taking the time to leave us a fantastic review. We are very pleased to hear that Emily delivered a positive experience for you. Wishing you many happy driving miles in your new car!

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service, just bought a use Cooper from Ricky Clarke, no pressure very helpful as we're all the staff we spoke to. Don't usually do reviews but they definitely go the extra mile. Thanks again. Joe and Debbie

29 de novembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Joe and Debbie- thanks so much for taking the time to leave us a review. Ricky will be pleased to hear that your experience was a positive one. Wishing you many happy driving miles in your new MINI. We look forward to welcoming you back to North Oxford MINI in the future!

Avaliado com 5 de um total de 5 estrelas

Wonderful service from James Eagle on…

Wonderful service from James Eagle on our new Mini Cooper! He couldn’t have done enough for us and went out of his way to make us feel comfortable.

6 de novembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Thank you for taking the time to leave such a great review. It's great to hear that James provided great service and delivered a positive experience for you. We hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Great customer service, thank you to James. No pressure, very knowledgeable and a really professional, polite and efficient service. From start to finish everything was explained and all queries fully answered. Once again James many thanks for my lovely Mini.

19 de outubro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Thank you for taking the time to leave such a great review. It's great to hear that James provided great service and delivered a positive experience for you. We hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

The perfect car buying experience!

The most relaxed and enjoyable car purchase we have ever made. Not a pushy salesman in site just an incredibly knowledgeable team who went out of their way to make the experience as easy and informative as possible. Nothing was too much trouble, everything was explained in detail and we ended up with an immaculate mini confident in the knowledge that should we have any further questions they are on hand post sale. We can not rate them highly enough. Thank you James.

29 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi, thank you for taking the time to leave a fantastic five-star review. It's great to hear James and the team provided great service and delivered a positive experience for you. Thank you for your review and we hope you enjoy your new purchase!

Avaliado com 5 de um total de 5 estrelas

Great service and great car

Great service and great car, it’s why I only buy MINIs! North Oxford MINI have been excellent and Ricky has gone out of his way to secure the car I wanted – Thank you.”

3 de outubro de 2023
Avaliação não solicitada
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Resposta da North Oxford MINI

Hi Nick, thank you for taking the time to leave us a fantastic five-star review. We appreciate your feedback and look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish.
Rhys was extremely helpful and informative all the way through my purchase. So thorough and he certainly knows his business.
Amanda and Chris Palmer

30 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Amanda and Chris, thank you for taking the time to leave a fantastic five star review. It's great to hear Rhys provided great service and delivered a positive experience for you. We hope you enjoy your new purchase!

Avaliado com 5 de um total de 5 estrelas

Thanks very much Ricky

Thanks very much Ricky , 5* service and the third mini we have had! Smooth from start to purchase , a pleasure to order from .

29 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Fiona, thank you for taking the time to leave a fantastic five star review. It's great to hear Ricky provided great service and delivered a positive experience for you. We hope you enjoy your new purchase and thank you for your continued loyalty!

Avaliado com 5 de um total de 5 estrelas

No pressure - just great!

We could not be happier with the service and advice we received from James at Oxford Mini. He explained everything clearly and made buying my Mini Cooper so easy. Thanks again James.

23 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi, thank you for taking the time to leave a fantastic five star review. It's great to hear James provided great customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

As always top quality and professional…

As always top quality and professional service from Rich , Luke and the rest of the team.

Always come here for any work done to both our minis - just had MOT and brake service for a very reasonable price. Highly recommended

19 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi James, thank you for taking the time to leave a fantastic five star review. It's great to hear the team provided great service and delivered a positive experience for you. We look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Great in every way

Both Ricky and the Dealership are second to none and I would wholeheartedly recommend to anyone interestedd in buying a mini. First class service thank you so much

14 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your comment with Ricky and the team. Thank you for your business!

Avaliado com 5 de um total de 5 estrelas

Bought a new to me mini clubman

Bought a new to me mini clubman. Rhys was very knowledgable and answered all our questions, nothing was too much trouble.

Have just been in to collect my mini and the change over went very smoothly, with a detailed presentation of the workings of the mini. Could not have been happier with the way this purchase went.

Thank you Rhys you are an asset to the company.

14 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your comment with Rhys. Thank you for your business!

Avaliado com 5 de um total de 5 estrelas

Amazing Service

Amazing Service - Rhys was really helpful and made the Car buying experience easy and enjoyable.

Ben was also really helpful and answered and questions I had in Rhys’ absence.

9 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys and the team provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

I picked my new Mini Countryman up last…

I picked my new Mini Countryman up last Friday am really pleased with it . Rhys was the salesman we dealt with and was excellent in every way . He kept us informed every week to let us know what stage we were at . This is the second mini he has sold me and I will definitely deal with him again . Thanks Rhys 😊

1 de setembro de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Rhys and the team provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Always friendly

Always friendly, helpful, polite and very competent

I simply won’t go anywhere else!

16 de março de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Andrew, thank you for taking the time to leave us a fantastic five star review! We look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

New car excitement

From deciding to place an order for a new countryman to the handover 5 months later, the help and enthusiasm from everyone at the garage, especially Darren Peck, has been fantastic.
Brilliant experience and would recommend them every time.

21 de julho de 2023
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Darren provided brilliant customer service and delivered a positive experience for you. We appreciate your feedback and look forward to welcoming you back in the future!

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