North Oxford MINI Avaliações 

181
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish, I dealt with Isabelle and Sarah both were polite, helpful and professional. I was kept up to date at all stages, I bought a fabulous mini without being able to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve just purchased an approved Mini and couldn’t be happier with the service received. At no time I was pressured and everything was as explained clearly. Special thank you to Simon who patiently an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just purchased a secondhand approved mini dealt with Stefan who talked us through the deal and did not pressure us in anyway to take on any extra add ons. The handover was excellent in explaining... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were considering buying a mini, they were helpful, answered all our questions. Enabled extended test drives. We would highly recommend them. When we finally purchased a care. The handover was ex... Ver mais

Detalhes da empresa


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

181 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,7

Todas as avaliações

(181)

26 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing service

Did part exchange with my old car to upgrade for a newer one, staff were very helpful and friendly. They were very patient with me as I’m not very knowledgeable when it comes to cars. Very quick service and were great at communicating with me through the experience. Can’t fault them

29 de outubro de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Thank you for leaving such a great review Mariella. We are glad to hear your most recent visit to North Oxford MINI was a positive one. We look forward to seeing you again!

Avaliado com 5 de um total de 5 estrelas

Excellent knowledge

Excellent knowledge, excellent advice, excellent service. Really helpful in understanding my needs, and advising appropriately. I didn't buy Mini in the end - but only because it wasn't the right car for me.

22 de outubro de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi there, that you for taking the time to leave such an honest review! We''re glad to hear that we could provide you with top notch service during your recent North Oxford MINI visit. We hope you find your dream car very soon!

Avaliado com 5 de um total de 5 estrelas

Great service all round delivery and…

Great service all round delivery and collection totally recommend decent price.

18 de outubro de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Paul, thank you for taking the time to leave such a fantastic review! We certainly look forward to welcoming you back to North Oxford MINI in the near future.

Avaliado com 5 de um total de 5 estrelas

5 star service from mini 👏🏻

I recently purchased a car from mini north Oxford and the service I received was fantastic. Josh could not have been more helpful or knowledgeable about the car. From start to finish the service was impeccable. Without a doubt I would highly recommend josh and the North Oxford mini team.

17 de setembro de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Bianca, thank you for your fantastic review! We'll be sure to pass along your feedback to Josh :)

Avaliado com 5 de um total de 5 estrelas

Ricky was absolutely brilliant

Ricky was absolutely brilliant, made the whole process very comfortable and easy to follow.

10 de setembro de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Aman, thank you for your review! Happy to hear to overall experience was a positive one.

Avaliado com 5 de um total de 5 estrelas

Outstanding service

What can I say! We have never been to a garage where the staff are so friendly but certainly Rhys in particular. The day we came to look at a mini he was knowledgeable , friendly and not pushy at all. He was able to talk us through each spec with so much confidence! His service from start to finish has been exceptional and I am a very happy customer and a proud owner of a Mini Cooper S and I love it! Thank you Rhys and we need more like you! Even talking to Ben on the phone he was so helpful so a credit to your staff and a super happy customer

31 de agosto de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Aarti, thank you for taking the time to leave Rhys and Ben such a great review. We're really pleased to have been able to help find you a car to be proud of! Many happy driving miles in your new MINI Cooper S and we'll hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

Darren was fantastic

Darren was fantastic, so accommodating to my needs and those that came with me. Product knowledge was great. Overall, great guy and great salesman.

27 de agosto de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Adam, thank you for taking the time to leave Darren such a great review. We hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

Thank you Rhys!

The only reason we came all the way to Oxford, was because of Rhys Lines. I sent in an online enquiry about a vehicle we had interest in and the very next morning Rhys sent us a video of the vehicle and followed up with a phone call. Since then he's be so professional and so efficient and we've now bought the perfect vehicle for my wife. Rhys is one of the nicest people I've dealt with. I cancelled all my other appointments with Audi & Toyota, to come all the way to Oxford and come and see Rhys. His customer service was impeccable and was always looking at ways to help us. Thank you again for all your help Rhys. I hope you get the recognition you deserve within the company.

9 de agosto de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Thank you for taking the time to leave Rhys such a great review. We're really pleased to have been able to help find your wife her perfect MINI. Many happy driving miles in your new MINI and we'll hope to see you again in the future.

Avaliado com 4 de um total de 5 estrelas

Give Becky a raise!

I purchased a car from Oxford MINI towards the end of last year and unfortunately after only a few months and 2000 miles the clutch and fly wheel needed replacing. While I have been driving for several years and never had an issue with a clutch, as the clutch is not something that is checked prior to sale, there was unfortunately no proof that this wasn't user error and I was landed with a rather large bill after spending a lot of money on the car only 6 months prior. As someone that is still young and to be asked to pay two months salary on a car that I was certain I did not misuse was traumatic to say the least. However, I wanted to thank the service team, particularly Becky who took me through the whole process, let me cry down the phone to her and try her best to do everything she could to help. In the end, the garage was very understanding and I ended up paying only 38% of the original asking price due to an offer of good will. While this was still a lot of money to someone like myself, I fully appreciate their help and wanted my MINI back on the roads as soon as I could. I felt like during the few weeks that my car was in the garage, Becky and I built a fantastic working relationship and she even hand delivered a bottle of wine to my home upon finding out some personal news of mine. A great girl and I want to thank her for making the process a little less painful despite my bank account feeling the burn!

2 de agosto de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Mel, thanks so much for taking the time to leave Becky such a great review. We are always very happy to help and Becky will be really pleased to hear she was able to help make your recent service experience less stressful. Have a great week.

Avaliado com 5 de um total de 5 estrelas

Just brought a car from mini oxford,

Just brought a car from mini oxford,
Had fantastic service from Ricky Clarke,
Very knowledgeable and helpful saw the car Wednesday in the garage and it was ready to pick up Saturday. With a full tank of fuel fantastic
Mark taylor

1 de agosto de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Mark, thank you for taking the time to leave Ricky such a great review, he'll be delighted. Enjoy your new MINI and we'll hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

North Oxford MINI parts department

After finding my MINI had been damaged in a car park & the wing mirror broken I phoned North Oxfords MINI parts department, they have been brilliant from start to finish. The part was ordered immediately and less than 24 working hours later I had a phone call to say it had been delivered. Darren even helped to fit it for me (possibly an easy clip in job but I was clueless and Darren didn’t hesitate in offering), nothing was too much trouble. I’d definitely recommend MINI parts dept at North Oxford MINI. Thank you Darren.

5 de julho de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Louise, thank you for taking the time to leave such a great review for Darren and the parts team, we're always very happy to help and are pleased to have been able to fix your wing mirror so quickly for you. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

From Philly & David

From Philly & David
Just collected our new red mini convertible!
As we drive onto the Oxford forecourt, Katie had the car there ready with roof down in the sunshine. It really looked fabulous!
Excellent service. Good speedy email responses throughout. Well done Katie. A great experience for my special zero birthday!

16 de junho de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Philly & David, thank you so much for taking the time to leave Katie such a lovely review, she'll be delighted to hear she was able to make your recent visit to collect your new MINI such a great experience. Enjoy this lovely weather in your new convertible, and many happy returns for your special birthday!

Avaliado com 5 de um total de 5 estrelas

Really Excellent Service

It has been a real pleasure working with Katie to acquire my new MINI. She has done everything to accommodate my requests and has been charming and super helpful throughout. I will definitely ask for her when I come back for my next car.

14 de junho de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Thank you for taking the time to leave such a great review, Katie and the team will be delighted to hear your recent experience buying a new MINI was such a positive one. Enjoy your new MINI and we'll hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

We picked up our new electric Mini 4…

We picked up our new electric Mini 4 days after ordering it. The whole experience has been a pleasure – many thanks to Katie Newland

14 de junho de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Thank you for taking the time to leave such a great review for Katie, she'll be delighted to hear your feedback. Enjoy your new MINI Electric!

Avaliado com 5 de um total de 5 estrelas

Mini Cooper S - excellent purchase experience

Reserved a Mini Cooper S on Sunday, then went to North Oxford location on the Wednesday. Car was very well presented, low mileage and reasonable price. Ricky, the sales advisor, was very helpful and knowledgeable. Excellent purchase experience and my wife (ultimate customer) loves her new car. Thank you!

9 de junho de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Richard, thank you for taking the time to leave Ricky and the team such a great review. Wishing you and your wife many happy driving miles in your new MINI Cooper S and we'll hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

Went to North Oxford Mini yesterday to…

Went to North Oxford Mini yesterday to pick up our New Mini Paddy Hopkirk Edition.
Before handover and pickup, the communication and information was excellent by Katie J.

On the Day, from the minute we entered the dealership, the welcome and friendliness of the team was evident.
We were made to feel welcomed and special throughout the visit.
Their customer care practices are exemplary.

We highly recommend North Oxford Mini,
An excellent Dealership if you are looking for a Mini.
Thank you to all the Team at Oxford North for looking after us.
David and Dale

16 de abril de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi David and Dale, thank you for taking the time to leave such a great review. We have only recently adopted our Trustpilot accounts and so I apologise for the delay in acknowledging your review. The team will be delighted to hear your recent experience picking up your MINI Paddy Hopkirk Edition was such a positive one. Wishing you many happy driving miles and we'll look forward to seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish.

We have been looking for 1 Mini Electric and a Mini Exclusive. We had visited a number of Mini dealerships and were most impressed by North Oxford Mini centre. They gave us space to look around and plenty of time to test drive. The service was first class and everyone helpful and friendly. We ended up purchasing both Mini's from the dealership. The overall service provided by the staff was fantastic. Special thanks to Josh for all his hard work in both meeting our requirements and getting the best deal for our existing cars in part exchange. The handover today was through and we had plenty of time to ask questions and go over all the details on both vehicles.

Would highly recommend North Oxford Mini garage.

Paul & Darren

15 de abril de 2021
Avaliação não solicitada
logotipo da North Oxford MINI

Resposta da North Oxford MINI

Hi Paul & Darren, thanks so much for taking the time to leave such a great review, we're really pleased to hear your recent experience buying your 2 new MINIs was such a positive one. Many happy driving miles in your MINIs and we hope to see you again in the future.

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