PACK & SEND Australia - Subiaco Avaliações 17

O TrustScore é 4.5 de um total de 5

4,5

3/252 Cambridge Street, 6014 Wembley, WA, AU


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Where to start? To say "thank you" for a job well done does not seem enough at all. Brandon and his team at Pack & Send Subiaco (Wembley WA) did an amazing job for my wife and me. How? My... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff at Wembley helped unload the boxes and prepared the paperwork promptly. A tracking schedule was forwarded and I was notified when the boxes arrived. The cost was reasonable. Thanks. George

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Did not pick up when agreed. Needed several phone calls and lost time to get it delivered

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The online experience was great! I was able to send off the parcel to Tasmania with ease, all the forms and labels printed straight off the web.

A empresa respondeu


Detalhes da empresa

  1. Mensageiro
  2. Serviço de entregas
  3. Serviço de Entrega
  4. Serviço de logística
  5. Serviço de frete e correio
  6. Empresa de transporte marítimo

Escrito pela empresa

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

17 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Need to ship something delicate? You found your company!

Where to start? To say "thank you" for a job well done does not seem enough at all. Brandon and his team at Pack & Send Subiaco (Wembley WA) did an amazing job for my wife and me.

How? My wife and I collect blown glass. We found several beautiful lots at McKenzies Auctioneers (Claremont, Australia). The purchase at auction was the easy part. The hard part would be finding a packing company that could safely pickup/pack/ship our items as we live 11,250 miles /18,105 kilometers away. We live in Atlanta, Georgia (USA). Thankfully, we were recommended to Brandon and his team at Pack & Send Subiaco. Keep in mind, I never spoke to Brandon; everything is being conducted through email, and I am relying on the professionalism of both the auction house (their recommendation) and of course Pack & Send Subiaco.

My wife and I were not disappointed. Every detail that one could think of was covered. First: the cost. Shipping from Perth to Atlanta is not a cheap proposition. Brandon and his team researched the most cost effective way to ship our piece and gave us a few options. The piece of concern was a significant and extremely delicate, one-of-a-kind sculpture that when assembled stands over six feet tall (1.83 meters). To say we were anxious would be an understatement. Brandon and his team knocked it out of the park. The sculpture and its stand arrived in two boxes and the packing was brilliant. I don't know how else to say it...as mentioned, the glass sculpture itself is very delicate and could easily have been damaged in transit....it arrived perfectly intact.

If you have something really delicate and it needs a little extra love in packing, you found the right company in Pack & Send Subiaco. We will definitely do business with them again!

6 de março de 2026
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Thank you for the incredible 5-star review! We are honored that you trusted Brandon and the Subiaco team to transport such a delicate, one-of-a-kind glass sculpture all the way to Atlanta.
Shipping high-value, fragile art over 18,000 kilometers requires "brilliant" packing, and we are so glad our team’s expertise gave you peace of mind. It’s wonderful to hear that despite the distance and communicating solely via email, the process was seamless and the sculpture arrived perfectly intact. We look forward to assisting you with your next auction find!

Avaliado com 5 de um total de 5 estrelas

The online experience was great

The online experience was great! I was able to send off the parcel to Tasmania with ease, all the forms and labels printed straight off the web.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Thank you for the fantastic 5-star review! We are delighted to hear that you had a great online experience using our self-service system.
It is wonderful to know that you found it easy to send your parcel to Tasmania and that the process of printing forms and labels was so straightforward. We strive to make our web platform as user-friendly as possible, and we appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Awesome service

Awesome service to send a large package from one side of Australia to the other. Staff were very helpful and my fragile package arrived safe and sound.

10 de maio de 2024
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

We're so glad to hear you were happy with our service and look forward to helping you again soon.

Avaliado com 5 de um total de 5 estrelas

Six boxes Wembley to Victoria

The staff at Wembley helped unload the boxes and prepared the paperwork promptly. A tracking schedule was forwarded and I was notified when the boxes arrived. The cost was reasonable. Thanks. George

8 de agosto de 2023
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Thanks for such a positive review George. We are so glad we were able to provide the highest level of service to accommodate your requirements.

Avaliado com 5 de um total de 5 estrelas

So quick it’s almost unbelievable

So quick it’s almost unbelievable. And picked up from my home even though the retail locations are closed for the holidays.

1 de janeiro de 2020
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

We are glad to know your experience was positive in every possible way. We really look forward to serving you again soon.

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, quick and well priced.

21 de novembro de 2019
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Appreciate the positive review Sonia.

Avaliado com 5 de um total de 5 estrelas

Easy to organise

Easy to organise. Trouble free pickup. Prompt damage free delivery

2 de outubro de 2019
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Thank you Brian for leaving a positive review.

Avaliado com 5 de um total de 5 estrelas

Fast efficient

Fast efficient, easy use service.

23 de setembro de 2019
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Thank you for your 5 Star review John

Avaliado com 1 de um total de 5 estrelas

took 2 weeks to get a package from WA…

took 2 weeks to get a package from WA to Vic.

7 de agosto de 2019
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Thank you for your feedback and apologies you had this experience. We sometimes see delayed deliveries for multiple reasons which can include packaging not being sufficientand items being incorrectly labelled. If you would like to discuss the matter further, please don't hesitate to contact our Customer Care Team at onlineselfservice@packsend.com.au

Avaliado com 5 de um total de 5 estrelas

Fast

Fast, easy and helpful.

13 de julho de 2019
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Thank you for the feedback David.

Avaliado com 5 de um total de 5 estrelas

Convenient location for me

Convenient location for me, fast efficient and fairly cost effective

31 de maio de 2019
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Hi Geraldine, We are pleased to hear your experience was positive. We really look forward to serving you in the future.

Avaliado com 4 de um total de 5 estrelas

Easy process

31 de março de 2019
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

Avaliado com 1 de um total de 5 estrelas

Did not pick up when agreed.

Did not pick up when agreed.
Needed several phone calls and lost time to get it delivered

12 de março de 2019
Avaliação não solicitada
logotipo da PACK & SEND Australia - Subiaco

Resposta da PACK & SEND Australia - Subiaco

Hi Pio. Thank you for your feedback. We apologise for any inconvenience this may have caused you. We can assure you this is not a regular occurrence and would love the opportunity to show you what we have to offer!

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