I really liked using the Padi E-learning for the open water scuba course. I found it easy to navagate. The way it re-visited the most important points throughout ,worked for me. The videos were well d... Ver mais
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Veja o que dizem as avaliações
My group had three instructors, Samuel, George and Rosa (I hope that the spelling is correct :) I speak for all when I say that these three persons were the most wonderful, experienced and caring... Ver mais
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Corso open Whater Diving fatto presso il Nakay Alimatha Divin center alle Maldive. Fantastica esperienza, persone simpatiche, disponibili e capaci. Posto bellissimo e mondo marino spettacolare. Av... Ver mais
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The app is glitchy on the try to go back n forth between different chapters, make it very annoying and frustrating to study. the final exam scores doesn't get updated after completing the test, have t... Ver mais
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Detalhes da empresa
Escrito pela empresa
Become a scuba diver! Visit PADI.com to find a dive shop or dive resort and learn to scuba dive with PADI scuba diving experts who will guide you through scuba lessons anywhere in the world.
Informações de contato
30151 Tomas, 92688, Rancho Santa Margarita, Estados Unidos
- 800-729-7234
- customerservice@padi.com
- www.padi.com
4,2
Muito Bom
344 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I always felt safe and in really good…
I always felt safe and in really good hands. The explanations were very clear. My instructor was always very helpful and patient with me. He took away my fears and brought lots of joy for diving to me. I would give him only the best marks.
2 de junho de 2026
Avaliação não solicitada
Resposta da PADI
Dear Heiner, Thank you for your positive feedback! We're delighted to hear that you had a great experience. If you have any further details you would like to share regarding your experience, additional comments or suggestions, please don't hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future.
Excellent diving experience
Very customer friendly. Explain everything very well. Take time to adress all concerns. The dives are well thought and planed. The dive guides and instructors very experienced and concerned about safety. In every dive there is something new to see and experience.
6 de maio de 2026
Avaliação não solicitada
Resposta da PADI
Dear Andrea, Thank you for your positive feedback! We're delighted to hear that you had a great experience. If you have any further comments or suggestions, please don't hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI.
Rosalinda Higuera
PADI Customer Relations Representative
That was f awesome!👌🏼👈🏻🤙🏻
That was ducking awesome!
One of the greatest experiences in my life.
Very grateful for Juan his support, time, patience and belief in me. I received a lot of information, he took time to explain me calmly, helped go though panic and calm me down.
I had great pleasure of scuba diving during all course.
Happy to join diving society!
Thanks also to Marco who dived with my husband.thanks for sharing experience and knowledge! Love you guys!
3 de maio de 2026
Avaliação não solicitada
Resposta da PADI
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at customerservice@padi.com providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
Jiří Baroš je super Instruktor . Pečlivý a poctivý .
Dostal jsem perfektního instruktora Jiřího Baroše a šlo to parádně . Chceme to určitě dotáhnot co nejdál. Moc se těším na další kurzy .
3 de maio de 2026
Avaliação não solicitada
Resposta da PADI
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at customerservice@padi.com providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
Online course
Easy to use ecourse with both reading and videos. Appreciate the review questions and referencing the section to review is necessary.
26 de abril de 2026
Avaliação não solicitada
Resposta da PADI
Dear Sammie, Thank you for your positive feedback! We're delighted to hear that you had a great experience with the PADI Course materials. If you have any further comments or suggestions, please don't hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future.
I Dive in Sharm el Sheikh is the best!
I DIVE is the most wonderfull diving center in Sharm el Sheikh! They are very kind, help you with everything and make sure that you're safe. Bakri is realy wonderfull, he is calm and patience. I dove with him last year and came back this year especially for him so he could learn my children how to dive also.
24 de abril de 2026
Avaliação não solicitada
Resposta da PADI
Dear Silvia, Thank you for your positive feedback! We're delighted to hear that you had a great experience with iDive. If you have any further comments or suggestions, please don't hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future.
4 jours de plongée très bien organisé
4 jours de plongée très bien organisé, personnel très sympathique. Je recommande 🇪🇬🇪🇬
19 de abril de 2026
Avaliação não solicitada
Resposta da PADI
Chère Marie, Merci pour vos commentaires positifs! Nous sommes ravis d'apprendre que vous avez passé un excellent séjour. Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous contacter à webmaster@padi.com. Merci d'avoir choisi PADI. Nous sommes impatients de continuer à vous servir à l'avenir.
The courses themselves are fine but the…
The courses themselves are fine but the website is crap. Very confusing and tough to navigate. Not very intuitive at all. How do I get my ecard?
8 de abril de 2026
Avaliação não solicitada
Resposta da PADI
Dear Stephen G, we are sorry to hear of your experience with the website. If you have the time, please feel free to contact us at webmaster@padi.com to provide your feedback. Thank you so much in advance. We look forward to working with you. Sincerely, PADI Customer Relations Support Team
commande carte
Impossible de laisser un message sur le service client
pour un suivi de commande de carte physique du 20 mars 2026
20 de março de 2026
Avaliação não solicitada
Resposta da PADI
Cher Michel,
Merci de nous avoir contactés.
Nous sommes désolés d'apprendre que vous rencontrez un problème en essayant de contacter notre Service Client concernant votre carte de certification PADI physique. Nous aimerions vraiment avoir l'opportunité de répondre à vos préoccupations et, espérons-le, de fournir une solution. Si cela vous intéresse, pourriez-vous nous contacter directement à l'adresse customerservices.emea@padi.com et fournir vos coordonnées directes afin que nous puissions vous aider ?
Merci beaucoup d'avance pour l'opportunité d'assister. Au plaisir de travailler avec vous.
Cordialement,
PADI
Resposta da PADI
Dear Clara, Thank you for your positive feedback! We're delighted to hear that you had a great experience. If you have any further comments or suggestions, please don't hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future.
Translation errors
I did the course in german and there are multiple translation errors. A lot of sentences are twice and some sentences make no sense.
Please fix it
1 de abril de 2026
Avaliação não solicitada
Resposta da PADI
Dear Simon,
We are very sorry to hear that you are experiencing issues with German translation. We would love the opportunity to address your concerns and hopefully provide a resolution. Please contact us directly at webmaster@padi.com and provide your direct contact information so I may assist you.
Thank you so much in advance for the opportunity to assist. Looking forward to working with you.
Sincerely,
PADI Customer Relations Support Team
Friendly professional service all…
Friendly professional service all round,
Fantastic company and well recommended
12 de setembro de 2025
Avaliação não solicitada
Resposta da PADI
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at customerservice@padi.com providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
completed my Open Water centification
I recently completed my Open Water Diver certification on Koh Samui, and I honestly couldn’t have asked for a better experience. From start to finish, everything was incredibly well organized, professional, and fun.
A huge thank you to my instructor, JO, who was absolutely amazing. He was patient, knowledgeable, and made me feel completely safe and confident throughout the entire course. His way of teaching was clear and supportive, which made learning both easy and enjoyable.
The diving itself was breathtaking. Clear water, beautiful marine life, and unforgettable moments underwater. Every dive felt like a new adventure.
I can truly say this was one of the best experiences I’ve ever had. If you’re thinking about getting your diving certification, I highly recommend doing it here, and if you get JO as your instructor, you’re in the best hands possible!
Mattias
24 de março de 2026
Avaliação não solicitada
Resposta da PADI
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at customerservice@padi.com providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
Well constructed Q&A
Well constructed Q&A
Great explanation for understanding.
24 de março de 2026
Avaliação não solicitada
Resposta da PADI
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at customerservice@padi.com providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
très bon site à Sharm el Sheikh
très bon site à Sharm el Sheikh. Le moniteur Andrew est très professionnel et en même temps charmant avec toute la famille.
Son collègue ramadan été en plus psychologue et très patient pour permettre à une personne du groupe de vaincre certaines apréhensions lors des exercices . Enfin l'équipe du centre de plongée est aux petits soins, le matériel était presque intégralement neuf.
10 de março de 2026
Avaliação não solicitada
Resposta da PADI
Hello, Thank you very much for your positive review. We would love the opportunity to hear about your experience, provide recognition to your Instructor and support if you need any assistance. Please feel free to contact us at customerservice@padi.com providing your direct contact information. Looking forward to hearing from you. Sincerely, PADI Customer Relations Support Team
I had a deeply frustrating experience…
I had a deeply frustrating experience with PADI Asia Pacific customer support.
To be clear - I love diving and believe PADI has developed a great framework to get people certified. This post is not about that but rather their corporate back end.
There were two separate issues with my account.
The first was my name/details. I was told by Indi Linklater that everything was already correct in PADI’s system. That was not consistent with what I could see in my account. Then, after I pushed back, my details were quietly changed anyway. So instead of simply acknowledging the issue from the start, the experience felt like I was being told nothing was wrong while it was being fixed behind the scenes. That came across as dismissive and deeply unhelpful.
The second was my eCards. I originally had three eCards visible in my account. Then one disappeared, which is why I contacted PADI in the first place. Instead of properly investigating and restoring what had gone missing, I ended up being told that another card was not really mine in the way I had understood and would also no longer be available. So I contacted PADI because one eCard had already vanished, and somehow the end result was that I was left with even less than before.
That is what made the whole experience so poor. On one issue, I was told everything was fine until changes were quietly made anyway. On the other, I asked for help recovering something missing from my account and the process moved in the opposite direction.
I do not mind paying for legitimate products. What I do mind is inconsistent records, obvious issues being brushed aside, and customer service that feels more interested in defending the system than genuinely helping the customer.
PADI’s training reputation may be strong, but my experience with their account and digital card support was sloppy, inconsistent, and deeply disappointing.
20 de março de 2026
Avaliação não solicitada
Resposta da PADI
Dear Alexey,
I am very sorry to hear that you are experiencing an issue with your eCards.
I would really like the opportunity to help address your concerns and hopefully provide a resolution, hence I have reached out to you directly.
Sincerely,
Olivia Smuts
PADI Customer Relations Support Team
Why am I being made to pay $58 for a…
Why am I being made to pay $58 for a digital card? All I want to do is have my certification digitised!
13 de março de 2026
Avaliação não solicitada
Resposta da PADI
Hi George,
I appreciate your taking the time to communicate with us regarding the PADI eCard™. It is unfortunate that this new product did not meet your expectations.
Please know that purchasing and using the PADI eCard is completely optional. Your traditional plastic certification card is (and will remain) valid proof of your PADI certification worldwide.
If you ever need to replace your PADI certification card, either due to loss or simply a desire to update an older card, you have two options for replacement:
1. reorder a traditional (plastic) version of the card
2. order an eCard
You may reorder either version of your card through any PADI Dive Center or Resort or by visiting padi.com. The replacement card fee is the same for both versions.
You may, however, enjoy some of the specific benefits of the PADI eCard. These include the convenience of carrying and accessing all of your cards digitally. This feature helps prevent anyone from obtaining and altering your digital card for their use.
I sincerely hope you continue your enjoyment of scuba diving. After all, that’s what it’s truly about, the opportunity to escape, explore, and experience the underwater world, then share it with others.
Thank you for choosing PADI as your dive training organization.
Great course
Great course! Lots of useful info. I’m just hoping I get to practice it all during my dives! To improve: Maybe updated videos and more up-to-date review of existing gear would be even better
4 de março de 2026
Avaliação não solicitada
Resposta da PADI
Dear Mariia, Thank you for your positive review and your valuable feedback! We are delighted to know that you enjoy your PADI course. If you have any further comments or suggestions, please do not hesitate to reach out to us at webmaster@padi.com. Thank you for choosing PADI. We look forward to continuing to serve you in the future. Sincerely, PADI Customer Relations Support Team
I was able to gain knowledge about open…
I was able to gain knowledge about open water diving in preparation for underwater training.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da PADI
Dear Jun Kokubo,
Thank you for your positive feedback! We're delighted to hear that you had a great experience. If you have any further comments or suggestions, please don't hesitate to reach out to us at webmaster@padi.com.
Thank you for choosing PADI. We look forward to continuing to serve you in the future.
Sincerely,
PADI Customer Relations Support Team
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