Papa John's International Avaliações 

187
•
O TrustScore é 2 de um total de 5

2,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I placed an online order for 6559 W Hwy 90, Milton, FL 32570 and everything goes through. Get to location and location is closed. No idea or information on order so will need to file fraud charges to... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a sandwich and a soda yesterday on October 2nd, 2026 in Mansfield Ohio. I waited over 2 hours for my order to come website said delivered there was nothing at my door! I then called the stor... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible customer service. Ordered a pizza to be delivered at a certain time and an hour later, till not here. I called to inquire about it and immediately got talked over by an employee about how i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Their pizza is underrated. It doesn’t matter when I visit their branches, in the morning, afternoon or at night, the pizza is always hot and fresh, the crust is soft and the garlic sauce is addictvie.... Ver mais

2,0

Ruim

O TrustScore é 2 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,0

Todas as avaliações

(187)

39 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

What are they selling

What are they selling? Should be the question. (1. The pizza was DRY like cornbread not to mention (2 it wasn't even warm.(3. Extremely overpriced and would be deemed unacceptable.
Store location- U.S. Hwy 84 West in Dothan Alabama.

17 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered delivery and 15 minutes…

I ordered delivery and 15 minutes before it was supposed to arrive they said they gave my food to a doordasher… The estimated arrival time immediately jumped up 45 minutes and I have to wait on the dasher to complete another order before mine. Whats even the point of ordering from here? If i wanted a doordasher I wouldve ordered it through doordash. Absolute disgusting behavior.

24 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I normally don’t leave reviews

I normally don’t leave reviews, but my experience with management here was extremely unprofessional. I was called and screamed at over the phone while the manager was actively in the store around customers and employees. Regardless of the situation, that is not an appropriate way to speak to staff.
The issue was based on claims made by a coworker who was apparently close friends with the manager. Even after explaining my side of things, it felt like the decision had already been made before I was even given a fair chance to speak. I was later fired and told I could never work for Papa John’s again.
I understand employers can make staffing decisions, especially if someone is leaving for another job, but there’s still a professional and respectful way to handle employees. The entire situation left me with a very negative impression of the management and workplace culture.
If anyone from upper management sees this, I would genuinely appreciate the opportunity to explain my side of the situation, because I do not feel I was treated fairly. However, after the way everything was handled, I would prefer not to have further communication with Steven directly.

5400 S 56th St Suite 5, Lincoln, NE 68516

28 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tips are given should not be demanded

After your note to customers that a delivery fee is not a tip, I will not ever have a Papa John's pizza again. You guys have pushed this too far. Tips are a privilege not a demand given to your customers. Pay your damn employees what they deserve instead of expecting the customers to do it. My family is joining this boycott.

23 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

based on genuine experience.! my son met twins

based on genuine experience.! my son met his twin nikocad o vacodoado on the restaurant, he order 10 pizzas and they ate it up in one sitting and they rub pizza in theires face. one workíng person decides to say fat twins and i kicked her out of there, 1 stars friendly not environment my son is suffering from diabetoes liar

update: we went again but no neck nick wasnt there and my poor innocent little son expired while huging me

21 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting service

Absolutely disgusting service. Stay well clear! Ordered a meal (£58.45) states driver on way. ETA 18.30. Then get a message saying ETA 18.40. Then a message saying order canceled! Rang the restaurant. And the woman on the phone. Or the manager could hardly speak English!!! Will never use them again

29 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pizza take-out & delivery chain…in Edgewater Drive, Orlando, Florida

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Service options:
Doesn't accept reservations
· Dogs allowed outside
Address: 2820 Edgewater Dr, Orlando, FL 32804
Phone: (407) 422-7272
Menu: papajohns.com
We are regulars to Papa John's pizza place in Edgewater drive. Very nice environment. Pretty close to our home...not too close. We are accustomed to it. Yesterday’s service by Jonathan’s brother was outstanding. He could quickly pull your information with your phone numbers...he knows what we order normally also. Amazing intelligent person... maybe my kid's age:) just kidding.
They did one half with Jalapenos for me and other half with mushroom- Tomato, onion, olives and Jalapenos for me...
he kept it ready when we came to pick up - it was timely...Great gesture. friendly. Owner or franchise owner or General manager was awesome too... i forgot his name. I think this must be Chad. Who is the owner I guess... I am assuming. Please send a great kudos to Chad and Jonathan for sure.

Appreciated again
sri
Thanks & Best Regards,
Respectfully Submitted,
Sridhar Rangaswamy ("Sri")
US Trademark: #5030763
US Trademark #SN 98620494:
"Promise Less/Under Promise and Deliver More"
"Excellence is not an act, it is a Habit"
"Honesty is the Best Policy “Be Truthful, Honest and Fair"

25 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I go to the Festus

I go to the Festus, Mo. Pappa Johns weekly after placing a pizza order and every time it is made perfectly the same, absolutely, delicious. All the staff are nice, helpful and always working hard. The Manager, is so kind. courteous to even help carry items to my car or hold the door open when i am struggling. Best Pizza place in Festus and perfect every time with friendly faces. Rhonda P.

6 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would have rated it a 0 if I had the…

I would have rated it a 0 if I had the choice. The crust was under cooked. The toppings were non existent. I don't know how anyone could classify that as a pizza. It's a shame that Papa Johns continues to take advantage of their customers. Nasty, Nasty, Nasty. Do the public a favor and close your doors for good. Very unhappy customer.

15 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am utterly shocked and disgusted…


I am utterly shocked and disgusted after my recent experience at Papa John's. Having ordered from this location for a couple of years, I decided to pick up my pizza today, and what I witnessed was appalling. The staff was handling pizzas without wearing gloves—barehanded! This is nothing short of unacceptable and raises serious concerns about food safety.

There must be health regulations to prevent such practices. It was clear to me that they were not washing their hands between preparing different pizzas. I can’t believe I hadn’t noticed this before, and it baffles me that others haven’t either. It's alarming that those making our food aren’t following basic hygiene standards.

I will absolutely never order from Papa John's again. Customers deserve better, and the staff should be required to wear gloves while handling food. This experience has left me questioning the cleanliness of this establishment completely.

1 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This. Is. The. Worst. Customer. Service. and Corporate. B.S EVER!!!!

I have never experienced service this bad in my life.

I spent over $25 on a pizza order and tipped. I live in a small 1,000-square-foot home with two large, loud standard poodles who lose their minds when anyone comes near the door. The driver claimed she knocked loudly and called. That simply did not happen. If someone so much as breathes on my porch, my dogs announce it to the entire zip code.

When I called the store, I spoke with a man named Derek who was argumentative, dismissive, and disrespectful. He made it very clear that he believed I was wrong and offered no apology, no solution, and no accountability before abruptly ending the call.

Let me ask the obvious question:
Why would I spend $25 plus a tip on a pizza, then fail to notice a delivery attempt — especially while sitting inside a house with two barking dogs — and then have to call the store myself to track it down? That makes no sense.

I then contacted text support — useless. I called customer support and spent an embarrassing amount of time trying to resolve this, only to be told the general manager would contact me today. I waited. No call came. So I called back, only to be told that my complaint had already been closed by the store manager.

Closed.
By the very store I was complaining about.
With no resolution, no replacement, no refund, no apology — nothing.

All I got was two hours of wasted time, cold pizza, and an all-around miserable experience that cost me money and patience.

What is the point of Papa John’s customer feedback system if stores are allowed to close their own complaints without corporate oversight or customer consent?

I am 57 years old and have worked in customer service for over 30 years. If I was treated this dismissively, I can only imagine how college students and others are being handled — especially given this store’s proximity to ETSU.

I will not order from this location again, and I will not stay quiet about how poorly this was handled.

4 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wij hebben een "fatsoenlijk" eind…

Wij hebben een "fatsoenlijk" eind gewacht...1.5 uur....toen kwam er een chauffeur die ondanks google maps ons adres niet kon vinden...uiteindelijk ben ik zoooo stom geweest om 4 ...te ver doorgebakken, koude, taaie, idiote pizza's aan te nemen...40 euro he...en heeft geen 1 van ons genoten ...schaam je diep

30 de novembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Papa Johns cuz the…

I was a big fan of Papa Johns cuz the flavour of the pizza is what I like. However, recently, when I order it, I found that they dont have the good quality as before, one of my pizza's source was sour and the dough is rough. Also the deliver time is toooooo looooong. I hope you guy will pay attention to that and hope you guys do that well in the future

28 de setembro de 2025
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais