Papa John's International Avaliações 

187
•
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I placed an online order for 6559 W Hwy 90, Milton, FL 32570 and everything goes through. Get to location and location is closed. No idea or information on order so will need to file fraud charges to... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a sandwich and a soda yesterday on October 2nd, 2026 in Mansfield Ohio. I waited over 2 hours for my order to come website said delivered there was nothing at my door! I then called the stor... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible customer service. Ordered a pizza to be delivered at a certain time and an hour later, till not here. I called to inquire about it and immediately got talked over by an employee about how i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Their pizza is underrated. It doesn’t matter when I visit their branches, in the morning, afternoon or at night, the pizza is always hot and fresh, the crust is soft and the garlic sauce is addictvie.... Ver mais

2,0

Ruim

O TrustScore é 2 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,0

Todas as avaliações

(187)

39 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Disgusting hygiene levels

Years ago I was a regular at papa johns. But the last 2 years the service is shockingly appalling the store workers really are bringing down the company! Forever making mistakes and then when correcting the mistake still make mistakes never heard of such a thing! Had to leave a review because today I thought I would go and give them a try again and go in store this way they definitely cannot get my order wrong. But I was so disgusted to see the hygiene levels whilst making people’s pizzas. NO gloves whilst making pizzas! Two pizzas next to each other one being a plain Margarita and the other pepperoni. Being a vegan myself I was so shocked to see pizzas being made with the workers bare hands no gloves and touching pepperoni and then touching the cheese for the next. Disgusting! Also at one point he scratched the back of his ear and then continued making pizzas. Ugh I felt sick! Now I have officially come to the terms I will NEVER eat from papa johns again. Especially the Canary Wharf branch! Yuck.

12 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Doesnt taste same

I tried it last month and it's doesn't taste the same. Something is different with the crust. It used to be thicker and chewier. Last pizza I got looked like a thin crust pizza 😟

3 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Milton and Corporate

Milton, FL
I must confess Papa Johns, where done at the most usual required standards, is my favorite 'fast-food' style pizza. Bang for the buck, it has the best flavor dough and even has 'spicy' meat options. I have usually only been put off where there is NOT a franchise station or when it is not open!
This past week I experienced the least expected experience, then. I received a four-pizza order, with two pizzas were full of the kind of bubbles you too-often allow in Caesar's crap pizzas. This was a first, and it was poor, and it was bad. But to add insult... my extra paid double topping of spicy sausage for my own pie was literally a single version!
Yes, I did the survey as it was online ordered. I received a reply and a Case number.
My reply was from Rebecca Lucio, Director of Operations (Case # 37-364333). I was professionally apologized to and told I " will find 2 promo codes for 2 free pizzas to use when ordering online."
There was none.
I replied back the same day, simply mentioning this.
No response.
I will leave it to the customer to make what they will.
I sent one final email, reminding the 'professional' of the long-trusted business adage...
Upset one customer and they will take ten others with them.
I will not care, nor even know if this 'took' any away, but today I rediscovered Pizza Hut online and I am reminding the Papa Johns and Rebecca we are a choice away from never being a loyal customer.

23 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

probably best pizza conglomerate for fructose intolerants

Papa John's (at least the one I ate at) used olive oil and didn't have fructose in their pizza sauce or dough. I didn't get sick from them. I am fructose intolerant, I can't drink a sip of cola without getting sick. I'm glad Papa John's is consider of my type. Yes, tomatoes in general have given me a bit of a buzz before, but there's isn't so bad. I can eat two and be okay. I hope you guys keep using olive oil, fructose free ingredients. I cannot eat at most restaurants, so it was a pleasure when my brother ordered you guys when I visited him and his kids.

14 de janeiro de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Niet blij

Je betaald best veel voor een pizza, prima daar kies je dan voor. Maar als trouwe klant nu voor de zoveelste keer matige toppings te krijgen + meerdere malen de sausjes vergeten waar je extra voor betaald vind ik heel slecht.. geef altijd veel uit maar dit was echt de laatste keer helaas.

3 de dezembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Need help to be able to order online again

I have been trying to order online 3 different times. The e-mail address on file was accidentally closed and I need help to get it updated. The local Papa John's do not know how and I cannot find help on any website. So I just give up and order from a different pizza place. How do I find someone to help me???

3 de outubro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad Pizza & they dont even honor store credit

I previously ordered 3 pizzas that ended up being inedible, and was assured that I'd been put on their system for 2 free pizza for the next time I called the store.
I call today and was told that the store manager (Bromely Branch) said that because it's been 'too long' they weren't willing to honor the agreement.

Awful pizza and run by liars, go to Dominos instead.

2 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Papa John's DISAPPOINTED me :(

Ordered a Pizza at 7:36 PM on a Mon. for a friend who had surgery. They stated delivery time was 37-47 min. When the app (wh/ gives delivery update times) said the pizza "Was 7 min to delivery time" I updated my friend (who has 3 kids). To make a long story short, it was still well over 30 minutes out & the pizza was delivered over 1 1/2 hrs. after I ordered it. When I placed the ordered I left a 20% tip on it (wanting to support everyone during this pandemic time). I called the manager at the store #310, 6600 E INDEPENDENCE BLVD
CHARLOTTE, NC 28212-7256 He was EXTREMELY RUDE & refused 3 times to give me his name. I then went online to file a complaint which took over 2 hrs. to do b/c you have to have the # on the pizza box to file the complaint & I wasn't going to involve my friend in this debacle. The online chat was totally useless.; they didn't help at all :( The link to file a complaint would not work. (They probably do this deliberately so you can't file a complaint). After about 2 hrs.I finally go a complaint filed and was assured I would get refunded. I have yet to hear from the company. (I gave them my email AND phone #.... crickets......) I am so disappointed. Regardless of this company being horrible, I'm still glad I gave a decent tip. This was from my friend who knew nothing of the horrible time delay besides realizing her family got fed at 9 pm, "I forgot to tell you the delivery man last night was very thankful for the tip you left.
He said he’d been to 3 houses prior and no one tipped him" I tried to support this company & gave them adequate time to reach out to me, but have yet to hear from them. Again, so very disappointed!

Online Order Number:
759494169

23 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The guy that was making the pizza he…

The guy that was making the pizza he touched the cash register then he went back to making a pizza then he touched his balls and that's your pure nastiness and that's why I don't eat at Papa John's anymore and lucky the food was not for me

18 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad hygiene during covid-19

At my store in Florida I was picking up a pizza and the first thing I saw was the cashier without gloves on opening people’s pizza boxes and looking inside.. disgusting!

13 de abril de 2020
Avaliação não solicitada

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