My family and I have been with Paradigm Housing Association for some 5 years now. The professionalism begins with the telephone staff through to the tradesmen who actually carry out work required. Th... Ver mais
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Veja o que dizem as avaliações
I have received a completely unexpected text from Paradigm today, with the date & time of an unknown appointment. This meant that I had to contact them to find out if I had forgotten something. A... Ver mais
The Paradigm operative, arrived on time, ready to set up to redecorate my front and rear doors, also the concrete porches etc required decorating , he carried out this work excellently Cleared up a... Ver mais
A empresa respondeu
Keisha ( do not know her surname ) a charming young lady came on a pre-arranged visit to Almondville house Burnham SL1 8 EZ. Having introduced herself she willingly listened to my concerns & obs... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are Paradigm Housing, managing more 16,000 homes across London and the South East. We know that house prices in the areas where we work are high, both to buy and rent. We want to help people have a home they can afford. As a charity, all the money we make goes into building new homes and providing services for customers.
Informações de contato
1 Glory Park Avenue, HP10 0DF, Wooburn Green, Reino Unido
- 0300 303 1010
- enquiries@paradigmhousing.co.uk
- www.paradigmhousing.co.uk
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Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
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They sorted out a plumbing job same…
They sorted out a plumbing job same day, the previous Housing Association came round 8 times and solved nothing. Paradigm really care and bother. Thank you.

Resposta da Paradigm Housing Group
I ve just had my bathroom refurbished…
I ve just had my bathroom refurbished by a guy called Leon Skilling. A paradigm bathroom technician. He was very polite and professional. Did a fantastic job and cleaned up very well after himself. Many thanks Mrs murray.

Resposta da Paradigm Housing Group
Fantastic customer care
I contacted the homeowner officer regarding an issue I can regarding the sale of my house. She was so helpful and prompt with getting my situation resolved as quickly as possible. It was very much appreciated the kindness show and how helpful she was outstanding

Resposta da Paradigm Housing Group

Resposta da Paradigm Housing Group
The technician done a Good job
The technician done a Good job

Resposta da Paradigm Housing Group
Very polite , friendly, professional.
Very polite, professional. Telling about problem as he was working on the front door etc. Arrange appointment to come back with part's needed. Made sure door was made secure and still could lock and manageable for use.

Resposta da Paradigm Housing Group

Resposta da Paradigm Housing Group
Very professional
On meeting Leon skilling I found him to be friendly and professional. As the week progressed he informed me of what was going to happen. On completion of his job he was tidy and professional. The whole experience was very good.

Resposta da Paradigm Housing Group
Great job communication helpful thank…
Great job communication helpful thank you soo much very professional too

Resposta da Paradigm Housing Group
Kurtis and Terry came to fit a new unit…
Kurtis and Terry came to fit a new unit under my sink and replace the doors. They did a fantastic job, sealed everything properly, and was very polite throughout, a joy to have them, can’t Thankyou enough! Very happy! 😁 Merry Christmas!

Resposta da Paradigm Housing Group

Resposta da Paradigm Housing Group
There was a chap did plastering under…
There was a chap did plastering under my window he did a good job 40 out of 10

Resposta da Paradigm Housing Group
Bathroom refit
Bathroom technician Leon. showed his identification and introduced himself. he was extremely helpful and polite, he explained and answered any questions i had, he works in professional and timely manner. Very happy with his work. Thank you Leon.

Resposta da Paradigm Housing Group
Thankyou Paradigm…
I have recently moved into a Paradigm flat.Since moving in I have found them very courteous and helpful especially when requesting repairs etc. Thankyou to all staff I have spoken to.
Alan Earle

Resposta da Paradigm Housing Group
Matthew was a superb star
Matthew was a superb star, we had no hot water or heating and he arrived on time, completed the job, communicated throughout and advised any issues to call back
Had a lot of respect towards me and even waved and talked to my 10 month old great granddaughter

Resposta da Paradigm Housing Group
Jason arrived very quickly and got the…
Jason arrived very quickly and got the job done communicated well,thanks to paradigm Housing repair team who was swift in solving the issue.

Resposta da Paradigm Housing Group
Replacing of taps in my bathroom...
Melanie came to replace new taps in my bathroom - bath and sink...
She was kind and respectful throughout, explaining to me what she was doing... What a lovely lady she is... 5* Service from Melanie... Thank You...
Ms T McAdams

Resposta da Paradigm Housing Group
Very helpful respectful and friendly…
Very helpful respectful and friendly team

Resposta da Paradigm Housing Group
Reporting A Repair
I was pleased with the service provided when I reported a repair. It was dealt with promptly and fixed on the 1st visit, on a day convenient for me. The quality of work was excellent and the communication from start of reporting the job and the job being completed was professional, respectful and very helpful over the phone, through reminders & through updates on messages and face to face. Overall i was happy with the service provided throughout.

Resposta da Paradigm Housing Group
Outstanding Customer Experience
Saskia has been absolutely amazing. She understood things were urgent & turned the enquiries around ridiculously quickly. She single handedly saved our chain from collapsing! Customer service at its best & we couldn’t be more grateful.

Resposta da Paradigm Housing Group
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