Parkfield Supplies Avaliações 

1.211
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Rainbow steel mesh band is much more comfortable than the silicone band provided with Samsung Smart Watch. However, a small instruction sheet in the pkge would've helped as it was very magnetic.

Avaliado com 5 de um total de 5 estrelas

Quality product👍🏻 🚛 Fast ship and very well packed! 📦 💵This is a great price!!!🛍️👍🏻 Exactly what I needed!!💯😁 👀Exactly as described 💯 Would happily 😃and confidently👍🏻 purchase from this... Ver mais

Avaliado com 5 de um total de 5 estrelas

The two products that I ordered are well made and of very good quality. The company kept me informed as to when to expect delivery. All in all, Parkfield Supplies offers excellent customer service.

Avaliado com 5 de um total de 5 estrelas

Even though the product was coming from out of the U. S. the supplier made updates about shipping with me by emails. I definitely think the price is reasonable since the phone case is good quality. Af... Ver mais

Detalhes da empresa

  1. Loja de acessórios para Celulares

Escrito pela empresa

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 43% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.211)

157 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

The company have not responded to 4…

The company have not responded to 4 emails requesting a return and refund. Neither have they responded to a dispute raised with PayPay - I do not trust this company and would not recommend anybody to buy anything from them.
2 days after my post the company reponded to my emails and satisfactorily resolved my issue.

20 de maio de 2024
Avaliação não solicitada
logotipo da Parkfield Supplies

Resposta da Parkfield Supplies

Hi Christine,

Thanks for sharing your feedback

We've looked into this, your emails were unfortunately being categorised as SPAM by google which is why we did not receive and respond to them in a timely fashion.

Please accept our apologies for this, I can see that once we were aware of the issue we did get in contact to refund you in full

If there's anything else we can do for you please don't hesitate to get in touch - hello@parkfieldsupplies.co.uk

Thanks
Sara

Avaliado com 3 de um total de 5 estrelas

bad quality …

i love the cases and style I just bought a case from here the one that flips down on the back for cards Iv only dropped it once but the case broke abit and I payed £30 for the case but it was on a discount it should of been around £60 it's good style and uses but not good quality I have only had it for a few months

25 de maio de 2024
Avaliação não solicitada
logotipo da Parkfield Supplies

Resposta da Parkfield Supplies

Hi there,

Thanks for sharing your feedback

We're unable to find any order on our system under your name and our request for contact information via Trust Pilot has been ignored.

Please get in touch with us at hello@parkfieldsupplies.co.uk so we can investigate and get this problem resolved for you as soon as possible :)

Thanks
Sara

Avaliado com 3 de um total de 5 estrelas

A not initially happy experience resolved.

I ordered a Diamond Tempered Protective Watch Cover from this company on 10th May paying £16.99. Despite an additional £3.95 charge for postage / packing, when the item arrived a week later, I thought the packaging to be woefully inadequate - a one layer bubble wrapped envelope and no box. Upon opening the envelope, the item was damaged, and is no use to me whatsoever. I have sent Parkfield Supplies 4 emails asking them to contact me with details of how I can return the item, and obtain a full refund of the monies paid. I’ve heard nothing. In the most recent one sent yesterday evening, I informed them that unless they made contact with me, I would be putting a negative review on this forum, and reporting them to Trading Standards. Still nothing, so let’s see if this galvanises them into doing the right thing, communicating with me, and refunding my money.

Update: As a direct result of the above post, Parkfield supplies have been in contact with me, have apologised and refunded me.

17 de maio de 2024
Avaliação não solicitada
logotipo da Parkfield Supplies

Resposta da Parkfield Supplies

Hi Sue,

Thanks for sharing your feedback

Please accept my apologies for the experience you've had.

Your emails were unfortunately being categorised as SPAM by google which is why we did not receive and respond to them in a timely fashion.

I can see that since you provided your contact details here on Trust Pilot, one of the team has been in touch to refund your order in full

If there's anything else you need help with please don't hesitate to get in touch - hello@parkfieldsupplies.co.uk (we've added your email address to the safe senders list now so hopefully it should find its way to us as normal!)

Thanks
Sara

Avaliado com 1 de um total de 5 estrelas

Beware of extra items being added and charged

I ordered 2 phone cases and an extra was added and charged after I had completed my order despite clicking "decline offer" I emailed customer services immediately, within 2 minutes. I received a reply stating the order had already been sent to the fulfilment team. I have been charged an extra $48 for a case I have no use for.
Be very careful ordering through this website.

3 de abril de 2024
Avaliação não solicitada
logotipo da Parkfield Supplies

Resposta da Parkfield Supplies

Hi Emily,

Thanks for your feedback :)

I've looked into this for you, you declined the second offer but accepted the first which is why the additional case was added to your order.

As it appears this was an error, we've gone ahead and refunded that additional product for you in full :)

I hope this resolves the issue but if you have any further queries please don't hesitate to get in touch - hello@parkfieldsupplies-au.com

Thanks
Sara

Avaliado com 5 de um total de 5 estrelas

I Highly Recommend

This is the third time ordering from this company and I have found the quality to be excellent, the communication to be excellent and the shipping time reasonable. Would order again and highly recommend.

29 de março de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Got an email saying thanks for buying one of our products but I brought TWO

Got an email saying thank you for buying ONE of our products but I brought TWO 😡 There is no ph number to contact you , I'm pissed !!!

19 de março de 2024
Avaliação não solicitada
logotipo da Parkfield Supplies

Resposta da Parkfield Supplies

Hi there,

Thanks for your comments :)

I've looked into this for you, your order was indeed for two items. One was shipped out before the other which is why you received an email saying one product was on its way.

Apologies if this was confusing, any other help you need please do get in touch - hello@parkfieldsupplies-au.com

Thanks
Sara

Avaliado com 5 de um total de 5 estrelas

The quality was very important to me

The quality was very important to me, as I'd rather pay a little more for good quality.
Parkfield kept me informed of the product until in arrived at my door.
Will do business again in the future.

29 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Privacy screen protectors work well

They said 5-15 working days for delivery and my order turned up after about 2 weeks. The polarising screen protector was the same to fit as any other smartphone screen, so a bit fiddly but doable yourself. The polarising technology for privacy from people beside you works pretty well, although I now need a slightly higher screen brightness for normal use.

1 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Placed an order 11/25/23

Placed an order 11/25/23. It is now 12/21/23 & nothing has arrived ! Tracking # shows package has been in Jamaica, NY since 12/1/23. Emailed Customer Service and got no response !

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Parkfield Supplies

Resposta da Parkfield Supplies

Hi Carol,

Thanks for sharing your feedback with us

Please accept my apologies, upon investigating it appears as though your order was lost in transit.

This is rare but does happen especially in the busy lead up to Christmas when USPS are extremely busy.

I've checked with our customer service team and can see that you have been refunded in full, if there is anything else we can do please don't hesitate to reach out

Thanks!
Sara

Avaliado com 1 de um total de 5 estrelas

Bought a case for my new Samsung galaxy…

Bought a case for my new Samsung galaxy S23 ultra. Not only did take ages to come, once it did the bag stated... phone case £11.95. I paid £40. I understand a business needs to make money but that's some profit that.
Then I opened the bag and seen what my £40 case was like.... In the pics it looks boss but it was far from it, the screen attachment/protection was as thin as you could make it. Flexible and as thin as single ply bog roll. I removed the fingerprint sticker being very careful not to touch it as per the instructions, I followed them to a tee. Fitted the phone and it was a proper snug fit, (that bit I liked) followed the instructions again to press on fingerprint tab, then applied the back. Now it was all together. I tried my phone with the fingerprint and it didn't work, I even tried it with a fresh fingerprint, nope wouldn't have it. Caused me nowt but trouble as to log on to banking and credit card apps I needed my fingerprint. Then for the next two days I thought the network was down with my phone provider, I could get calls and use my internet but speaking to anyone they couldn't hear me (not good when I take calls from Emergency Services with my job at all hours). I phoned my provider who also couldn't hear me so I had to use someone elses phone to contact them and they told me to remove the phone case and HEY PRESTO my phone worked perfectly again. I don't recommend buying from them. I'm far from happy wasting £40. Put my old case on and now waiting for a screen protector from someone else. I have a work phone also with a case like this one I bought but that works great, has a thick screen protector/all round protection, I thought it was the same one I was buying, how wrong I was...

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Parkfield Supplies

Resposta da Parkfield Supplies

Hi there,

Thanks for taking the time out to share your feedback, it's hugely appreciated

I'd like to apologise for the issue you've experienced. We haven't had this issue reported before but have passed your information on to our manufacturer to see if there are any improvements that can be made.

I can see that your order has been refunded in full but if there is anything else we can help with please do not hesitate to get in touch again :)

Thanks!
Sara

Avaliado com 5 de um total de 5 estrelas

The phone wallets I bought are just…

The phone wallets I bought are just lovely. And there's plenty of room for the things I always carry. The leather is high quality suede, and the colors are just beautiful. When I need these again, I'll be coming back to Parkfield Supplies.

27 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought the Tempered Glass Scratch…

I bought the Tempered Glass Scratch Proof Watch Case for an Apple watch S9 45mm for $24.9. However, the touch is not working properly, and I must touch the small icons on the watch screen many times. Sometimes, touch needs to be fixed consistently. The photos of the item show luxury looks lovely, but it is plastic, and the edge sides need to be softened. Customer communication could be faster, and they seem not to refund or resend it.

29 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AMAZING WALLET PHONE CASES

I have bought 4 wallet phone cases from Parkfield. I got them for the family. The customer service is so great. I got 2 cases that have the 1/2 wallet in the back for my hubby & son. I got myself the zipper leather wallet case. This case is AMAZING! It comes with an optional wrist strap. I love being able to not carry a pocketbook everywhere I go. I bought one for a phone I am no longer using and needed to get it for my current phone. They made it so easy for me. The quality of these cases is so good. I got one from Amazon and the snap doesn't snap and the zipper was hard to pull. I will be buying more for gifts in the near future!!

15 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This wallet has it all.

The materiel is made well; The magnet holding the cell phone case is strong enough to keep it attached; The snap closure lasts; and I can even slip a $20 in a pocket. There are plenty of card slots yet the overall thickness will still fit into a back pocket when convenient.

3 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

bad product/ delivery took a long time

1st off- updated review- the phone case finger loop on the back has loosened to the point where it has completely broken off. however the drop proof aspect is good- it has protected the phone on 1 significant drop! so, bad quality with a good attribute.
that's worth 1 star! the delivery took a long time. well over a week. 8 business days is what they said- which if you include 4 weekend days having ordering on friday.. basically 2 weeks. product not decent. for the price I would expect faster shipping and exceptional product. 0 stars! if I could would upload picture.

23 de outubro de 2023
Avaliação não solicitada
logotipo da Parkfield Supplies

Resposta da Parkfield Supplies

Hi there,

Thanks for taking the time to share your feedback :)

We've looked into your order and can see that it was delivered in 8 business days, within our stated shipping timeframe.

However, it is usually quicker than that so I can only apologise. We continuously monitor the performance of USPS and do make carrier changes at certain times of the year when necessary

If there's anything else we can do please don't hesitate to reach out :)

Thanks again and have a great day!

Sara

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