After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Ver mais
A empresa respondeu
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After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Ver mais
A empresa respondeu
What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Ver mais
A empresa respondeu
Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Ver mais
A empresa respondeu
Darren was incredibly helpful with a technical issue on the card machine today. The instructions he relayed over the phone were clear and precise. He then noted issues with billing and rectified thos... Ver mais
A empresa respondeu
We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.
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First class help and support given by Chantelle Musgrove over several days .
Outstanding member of staff in all aspects.

Resposta da Paymentsense
Trinity was the girl from customer services who dealt with my query an I have to say she is the best

Resposta da Paymentsense
Excellent service,on hold for about 1 minute our problem was sorted straight away.

Resposta da Paymentsense
Kelly has been more than helpful and very knowledgeable in helping me to manage my account. Thumbs up to her. Thank you

Resposta da Paymentsense
Thank you Darren for assisting myself and Danielle in setting up our card machines , polite , patient and extremely informative . Thanks again Linda & Danielle .

Resposta da Paymentsense
Trinity was able to talk me through setting up terminal- she was excellent

Resposta da Paymentsense
Marta was very patient with me helping me understand the information I was unfamiliar with, polite and efficient. A pleasant experince.

Resposta da Paymentsense
I phoned for help with a technical problem and my call was answered straight away. Then a very helpful lady patiently lead me through the steps necessary to resolve our issue. I am very satisfied with the service I received.

Resposta da Paymentsense
Had difficulty with an account, but once we explained the problem from our perspective, we got great help from Pete - in spite of starting out with a problem it was a pleasure to deal with someone who understood, who could speak decent English so that I could understand him, and who was able to sort the issue in double quick time!

Resposta da Paymentsense
Sarah was very very helpful and understanding and she was very calm and polite of explaining things to me and she has sorted all my confusions and helped me more than I was expecting and she made sure someone rings me back and sorts the merchant problem out and they sorted my new machine aswell. The other coiligue was very helpful and he gave me the best of the offers he could. Thank you paymentsence

Resposta da Paymentsense
Lottie at paymentsense was very helpful and sorted our query out quickly. Staying in constant communication.
Thank you Lottie..!

Resposta da Paymentsense
A very prompt and professional call from Darren who was beyond helpful. This is why we choose Paymentsense for our business

Resposta da Paymentsense
I have had a number of phone conversations with Ricky over Dojo and our current Paymentsense terminals.Very good product knowledge and rang me back at the times he said he would.Put my mind at rest about the terminals we no longer have but remain "allocated" to the business .Great customer service.

Resposta da Paymentsense
Darren is excellent at his job; he listens carefully, speaks clearly whilst seemly pulling your details from his database. He quickly identifies any issues and resolves them, there and then, allowing both you and your staff to get on with your job.
He has complete technical knowledge and experience and uses both to the customers benefit, leaving the them in no doubt he knows precisely what he is doing: giving you the correct solution for your problem to continue to work with the kit you reply on

Resposta da Paymentsense
Darren was super helpful today and very patient guiding my colleague and I through setting up our card machines.

Resposta da Paymentsense
Great service! Very thorough and dealt with issues efficiently and had all terminals ready for trading by the end of the phone call

Resposta da Paymentsense
What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman's terms. Superb service. Made the experience seamless from start to finish - thank you. Question......where do all the 1p test transactions go????? :)

Resposta da Paymentsense
This morning I had to ring Payment Sense to order new terminals for work. I was put through to the correct department and had the pleasure of speaking to Lucy.
The job I was tasked with was something outside of my usual remit.
Lucy was very pleasant, helpful and above all efficient.
My order was taken and emails were received confirming my request. A total pleasure to deal with on a Wednesday morning. Well Done team Paymentsense, excellent service.

Resposta da Paymentsense
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