Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Ver mais
A empresa respondeu
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure e... Ver mais
A empresa respondeu
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... Ver mais
A empresa respondeu
Quotation received for a renewal wasn't upheld when I renewed online. I was charged £20 more! The premium seems expensive for a small, 2 bed house. I've had to insure only my very best bikes for wh... Ver mais
A empresa respondeu
Escrito pela empresa
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Straight forward made simple no issues just how it like it

Resposta da Pedal Cover
Very easy to renew, this is my 4th year with Pedal Cover and have had a claim for my Gravel Bike which was very simple and painless 😊😊

Resposta da Pedal Cover
Best bike coverage I’ve found in all my years as a cyclist

Resposta da Pedal Cover
The people we talked to were extremely helpful and answered our questions perfectly. We are delighted to have found Pedal Cover insurance. It has provided very clearly explained, excellent cover as well as covering our bikes, at a very competitive price with other companies who wouldn't insure our bikes (individually or for anything like their value).

Resposta da Pedal Cover
Great to talk to a real person who was helpful and informative. Also great to deal with independent UK company who obviously know their stuff, not faceless multinational

Resposta da Pedal Cover
Great customer service and general help from Joe

Resposta da Pedal Cover

Resposta da Pedal Cover
I recently had to make an insurance claim for my cargo bicycle, and as it was my first time making any type of claim, I wasn’t sure what to expect. I was pleasantly surprised by how smooth and straightforward the whole process was.
The team was clear, responsive, and helpful from start to finish. Everything was explained properly, and I felt supported throughout. What I thought would be stressful ended up being handled quickly and professionally.
Thank you for making my first claim experience such a positive one. I really appreciate the efficiency and great service.

Resposta da Pedal Cover
Pedal Cover are one of the few companies who will insure your e-bike, bikes and your home and contents. When thieves cut through my gold standard lock outside my house and took my bike, Pedal Cover replaced it for me. It’s upsetting when your treasured bike is stolen. But at Pedal Cover you get to speak to real people, who give you a personal service, sympathise and get you back on the road. I really recommend Pedal Cover and also now have an even better, angle grinder resistant, lock, a lite lock.

Resposta da Pedal Cover
Great friendly service with a personal touch, competitively priced with a thorough coverage package.

Resposta da Pedal Cover
I wanted cover for a set period of 5 days. I entered the dates I needed cover for, paid the amount quoted and was under the impression that I was paying for that period only. It even shows on my policy as with a start-finish date. Then surprise surprise one month on Pedal cover charge me the same amount again. Auto renew on a time limited policy! Feeling ripped off. Im going to try and get my money back but not hopeful.

Resposta da Pedal Cover
I’ve used PedalCover for many years now, along with their sister company, Yellow Jersey. When my house was being renovated and empty, I needed to switch to bike-only cover with Yellow Jersey (and specialist home insurance), who were equally excellent.
The customer service from both companies is second to none, by both phone and email. (Touch wood!) I’ve never had to claim with PedalCover, but I did have to claim with Yellow Jersey after an accident, and their support was fantastic... exactly what you need when someone’s injured and an expensive bike is badly damaged!
PedalCover always reply to my emails quickly and in a friendly manner. They even helped me to temporarily insure some borrowed bikes without any fuss.
Compared to standard home insurance with added bike cover, or separate home and bike policies, PedalCover is also highly competitive on price.
Based on my experiences over the last six years, I wouldn’t hesitate to recommend them.

Resposta da Pedal Cover
I’ve never had to make a claim but they answer queries quickly and provide clear policy docs. Premium cost seems inline or cheaper than others that offer the same coverage

Resposta da Pedal Cover
I needed insurance to cover a bike rental while on holiday. A brief call to Pedal Cover where the agent was really helpful and got me set up with what I needed. Price was very competitive and reasonable. Let us get on with our holiday and biking with peace of mind. Would definitely use again.

Resposta da Pedal Cover
Easy to arrange bike insurance over the phone with all my questions answered for piece of mind cover.

Resposta da Pedal Cover
The experience was great. Price is reasonable and allows a fair amount of customisation (e.g. include battery theft for ebikes). Initially, I couldn't find an email confirmation of my policy, but following advice from pedal cover, I found it in the span folder.

Resposta da Pedal Cover
Used their website for a quote, didn't choose to do business with them. Only to be spammed with repeated emails and unwanted calls.
Companies who do this do not deserve my business.

Resposta da Pedal Cover
Very easy to do, if you need customer service you speak to real people. Perfect.

Resposta da Pedal Cover
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