PetScanner Find.Scan.Reunite. Avaliações 

329
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Julia & Kieran when first making contact via WhatsApp & email. They responded quickly, dealt with my query efficiently, and were friendly & helpful (and my query wasn’... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The course material was sent very quickly after payment was sent. I contacted the company via WhatsApp because I had a issue with the question answer sheet being sent to me in the wrong format. Thei... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I adopted a cat who changed multiple homes recently, and I couldn't find the previous owner's contact details. I just received some photos that show the chip number, etc. I contacted them via WhatsApp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment i contacted them the commuication has been incredible via whats app messages. Stan came to do my training today, what an absolute legend he is. From the get go he put me at ease, such... Ver mais

Detalhes da empresa

  1. Serviço de Controle de Animais
  2. Loja de suprimentos para animais de estimação

Escrito pela empresa

Find, scan and reunite lost pets or register your own pet for the most effective microchip protection. UK Government approved pet database. We offer registration at just £2.99 per pet and low cost scanners starting at £9.99.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

329 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(329)

37 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, sorted out a problem straight away.

1 de maio de 2026
Avaliação não solicitada
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Julie,

Thank you for your kind review!

We’re really pleased we could help resolve the problem quickly for you. Your feedback is greatly appreciated.

Kind regards,
PetScanner

Avaliado com 5 de um total de 5 estrelas

We adopted our Cockerpooligan

We adopted our Cockerpooligan from a rescue and transferring the chip ID was a doddle and free.

20 de abril de 2026
Avaliação não solicitada
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Ted,

Thank you for your review!

We’re so pleased to hear the microchip transfer process was quick and easy for you.

Kind regards,
PetScanner

Avaliado com 5 de um total de 5 estrelas

Transfer and change the pet details to the new owner

I adopted a cat who changed multiple homes recently, and I couldn't find the previous owner's contact details. I just received some photos that show the chip number, etc. I contacted them via WhatsApp to do the transfer, and they did respond and sort it in a few minutes! highly recommended

1 de abril de 2026
Avaliação não solicitada
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Fateme,

Thank you for your lovely review!

We’re so pleased we could help get everything sorted quickly for you and make the transfer process as easy as possible.

Kind regards,
PetScanner

Avaliado com 5 de um total de 5 estrelas

fantastic xxx

25 de março de 2026
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Jacqueline,

Thank you so much for your feedback!

We’re delighted to hear you had a fantastic experience with us.

Kind regards,
PetScanner

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service

27 de março de 2026
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Hayley,

Thank you for your kind review!

We’re really pleased to hear you were happy with the service and appreciate your support.

Kind regards,
PetScanner

Avaliado com 5 de um total de 5 estrelas

Very good customer service and quick…

Very good customer service and quick delivery of my certificate

25 de março de 2026
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Susan,

Thank you for your review!

We’re so pleased to hear you were happy with the customer service and quick delivery of your certificate.

Kind regards,
PetScanner

Avaliado com 5 de um total de 5 estrelas

Super service

Super service, help and guidance

26 de janeiro de 2026
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Sarah,

Thank you for your kind feedback!

We’re delighted to hear you were happy with the service, help and guidance from the team.

Kind regards,
PetScanner

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent , quick service, as always.
Highly recommend.
Have been using this company since it started and wouldnt go anywhere else. 🌟🌟🌟🌟🌟

19 de dezembro de 2025
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Gemma,

Thank you so much for your continued support and lovely review!

We’re truly grateful for your loyalty over the years and delighted to hear you continue to receive the quick service you expect from us.

Kind regards,
PetScanner

Avaliado com 1 de um total de 5 estrelas

Un professional very rude as soon as…

Un professional very rude as soon as you need to leave to link your pets to the same chip company they are short and blunt like they don't want to do the job.
Would avoid them

16 de dezembro de 2025
Avaliação não solicitada
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Leanne,

We’re sorry to hear this was your experience and apologise if any of our communication came across as rude — that was certainly not our intention.

We’d like to clarify that we completed all required steps on our side swiftly and efficiently for you to register on the other database. The remaining actions needed to be completed by the other database, and the additional steps requested of us were not required as part of our standard process.

That said, we understand how frustrating this can feel and appreciate you raising it. We’re always working to communicate as clearly and helpfully as possible.

Kind regards,
PetScanner

Avaliado com 5 de um total de 5 estrelas

Microchip training with Dawn

Recently completed my microchip training with Dawn. I was a bag of nerves but Dawn was so down to earth and chatty she had me relaxed in no time! Her training was thorough and comprehensive and this lovely lady didnt leave until i was confident i knew what i was doing. She's a great trainer, mentor and an inspirational woman.

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From the moment i contacted them the…

From the moment i contacted them the commuication has been incredible via whats app messages. Stan came to do my training today, what an absolute legend he is. From the get go he put me at ease, such an amazing heart warming person to have in our home and to have train me. Highly recommend this service for microchip training.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I completed my implanted training…

I completed my implanted training through Petscanner several years ago based on being able to purchase a starter pack containing a scanner that paired with my phone so I could keep online records, was told it was unavailable and was promised one multiple times that has never materialised despite numerous attempts to chase it!

26 de setembro de 2025
logotipo da PetScanner Find.Scan.Reunite.

Resposta da PetScanner Find.Scan.Reunite.

Hello Anna,

We’ve been working on an updated design to provide a much better range as well as a new app to pair it with. Rather than rushing this process, we want to make sure the final product meets our quality standards before release — which has unfortunately led to delays.

In the meantime, please reach out for a refund or some free microchips from us.

Kind regards,
The PetScanner Team

Avaliado com 5 de um total de 5 estrelas

Transfer to Petscanner from Identibase

Enquired about moving from Identibase to Petscanner (we inherited our cat with Identibase not knowing they are the most expensive / rip-off pet company out there). Support from Kieran has been excellent. I have now successfully received my £36 refund from Identibase that they took without permission and moved to Petscanner - Kieran was extremely helpful throughout this process. Hopefully this is representative of the company as a whole should we have any issues going forward but so far, 5 stars

18 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super impressed with PetScanner

Super impressed with PetScanner. I run a dog rescue and it has always been such a stress and difficult process transferring each animals chip over, let alone costly with transferring fees unjustly charged by competing companies. PetScanner have been nothing but professional and couldn’t be more understanding or helpful. Not only is their transfer process incredibly easy, everything about their site and personal accounts are completely user friendly. I have wanted to do a Microchip Implanter course for a while - I decided what better company to go through! It was my easiest decision - Kieran couldn’t have made it any smoother to book the course and sent all materials needed over to me promptly. Stan is quite honestly “The Man” and I don’t think I would have wanted to go through with it, if it wasn’t for his calm and collected manner, he was so incredibly supportive, with a hint of sarcasm and humour which eased any nerves I may have had. As a rescue service, I am so grateful for this company, taking one extra stress away, always going out of their way to help, the transfer process for each dog that enters my doors or finds new homes could not be simpler and having a rescue back up of my details on each Adopted dog is a weight off my shoulders. I have already raved about PetScanner and encouraged multiple people to transfer, and I am sure it won’t end here. If you’re sick of transfer fees, unfair terms and conditions and stress and difficulty managing your pet’s microchip details, I urge you to give PetScanner a call - you won’t regret it.

23 de junho de 2025
Avaliação não solicitada

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