Phones4u Avaliações 

892
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They offer great deals but good luck ever getting your phone or free gifts. Both myself and partner purchased upgrades through phones 4 u myself 2 months ago and partner 4 weeks and we are both still... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was particularly impressed with the 24 hr turnaround and also the friendly nature of the gentleman who helped us

Avaliado com 5 de um total de 5 estrelas

I decided to purchase the iphone 5 with an O2 tariff but before taking up O2's offer I searched around to see if I could find a better offer. I discovered that at Phones4U they were offereing the phon... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've read a few negative reviews on here which relate to specific shops and incorrectly advised contracts - fair enough. I required a SIM free black HTC One. After being totally screwed around for thr... Ver mais

Detalhes da empresa


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

892 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(892)

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Avaliado com 5 de um total de 5 estrelas

Easy, fast, efficient

Ordered Samsung Galaxy SIII online. Not only did I get a good monthly deal, but going through the Avios website I gained 3,000 airmiles as a bonus.

Phone was delivered next working day, following credit check etc.,

All in all, very happy. Phone is gorgeous, phones4u were easy to deal with, fast and efficient.

From my experience, I'd recommend them to anyone

13 de dezembro de 2012
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent service

Order was processed in a few short hours and arrived next day, clear instructions how to set up phone. Only reservation is phone deal included cash back which isn't available until the final months of the contract unlike deals with other companies...maybe this should be made clear when purchasing rather than after.

13 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

phones 4u are the very best!

the operator that helped me pulled out all the stops to get me the deal i wanted, i will have one very happy teenager this christmas!! all the very best to all the staff at PHONES 4U!!

13 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly, helpful and most important not pushy staff!

I called Phones4U recently to order a Samsung Galaxy s3, spoke to James who dealt with my order and he was great, went through the phone with me and what it could do, explained the tariff (which was a fantastically discounted offer with Orange that couldn't even get through Orange themselves!).
The phone came within a couple of days, as promised.
What impressed me the most was that he wasn't at all pushy, he was efficient but friendly and no query was too small. I would definitely use Phones4U again and with the recommend a friend deal, everyone's a winner!

13 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Supportive to anyone no matter who

I'm profoundly deaf and sales in the store ensure things is in the order even that i brought the package online. they go into finer detials to ensure that things is in order and i'm leaving the store with smiles in my face.

12 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simply great service

We`ve had a few phones from phones4u now wether it be off the internet or in one of there shops but never had any problems with the company what so ever and to be honest wish to congratulate them on a 1st class service on an order we placed yesterday and received this morning so howz that for speed!

We have had the odd one or two faulty phones in the past to be fair but that`s not phones4u`s fault in any way but they did resolve the problem in record speed !

We live in shropshire and as a rule go to the UNIT B, HEREFORD RETAIL PARK, NEWTON ROAD HR4 9LH HEREFORD, HEREFORDSHIRE as the customer service here is simply perfection and have gone out of there way on many occasions to help us in choosing the best phone so well done to all the team at the hereford retail park branch and many thanks from all of us at MaxsoundCarAudio Uk ...

12 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great service

get yourself to phones4u if you need a new mobile,they have loads to chose from and set up is easy and hassel free! delivery was prompt and i will recommend to anyone.

12 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy way to get what you want

I ordered my iPhone5, through the Internet Phones4u service, quite late on Friday. The postman with the parcel, containing my brand new mobile, arrived early on Monday. That's what we call a fast service! Amazing, compared to weeks, my friends spent on waiting for their new phones, after ordering them elsewhere. Thanks.

10 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class service

This is the second time I have used Phones4U and yet again they offered great service and good prices. Highly recommended.

10 de dezembro de 2012
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COST Look around online better deals and more protection

great until something goes wrong then they try to fob you off with rubbish replacements and a bad attitude. They will tell you that if something goes wrong you can trade for another handset that is available on the same contract yet if you find something that's not at least 1 gen behind the device you have your then told that just because its the same does not mean its the same! WTF! They refused to take back a faulty handset even after 3 times of trying what there supposed technical team said and within the 28 days and only after raising a complaint did they exchange my handset (first time was painless I will admit but second non working handset is a joke). I have used many less expensive websites online that are about half the price and have had much better customer services plus you are protected by distance selling regulations. Avoid P4U unless you like to pay double what you could get elsewhere and have no CS!

10 de dezembro de 2012
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

good service

Ordered phone online with no problem at all the only downfall was the delivery company they use. City link were a disgrace. I wasn't in for delivery so they are meant to deliver the next day but they didn't. They had so many excuses so I decided to go pick it up.

9 de dezembro de 2012
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Worse customer service i have ever experienced.

First of all I went into my local phones4u store to have a chat about an upgrade/new contract. The sales team were extremely pushy and seemed to want to sell me anything. When I told them that I would not be upgrading that day I was asked "is it something I have done?". Awkwardly this put me on the spot, as it most certainly was because of the staff.

The next day I decided to start a new contract online. The website clearly states:
"Buy any contract, pay as you go (PAYG) or SIM Free mobile phone from us by 13.00 Monday to Friday and we will guarantee that you will receive your order by 13.00 the following day!"
However I brought the phones and completed the transaction at 12.10. I got a confirmation email later that night, but the phone was not delivered for another 4 days.

I contacted customer serviced several times and was told that I must allow 3-4 days for royal mail to deliver. When the phone finally arrived it was delivered by city link.

Now I have the phone I am very pleased with it and have experienced no problems.

If you are looking to take out a new contract do it online, and avoid the unprofessional sales staff in store.

9 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smart about phones!

I had the phone within 48 hours of ordering, and was kept accurately up to date along the way. Paperwork all taken care off, additional instructions by email, and within two hours after receiving the phone I was using it as if I had it for years. Painless!

9 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic! Totally seamless and hassle free

After experiencing a horrific level of service from my previous contract supplier, with eleven months remaining on my contract, I felt trapped into a lengthy contract with a phone that was fast falling apart and a network who were about as helpful as a chocolate ashtray when you need assistance. I went through numerous websites trying to find a network who would buy out my existing contract, so I could not be faced with the loss of a sizable sum of money, to no avail.
After searching online further, I discovered Phones 4 U often do buy out contracts, I called up and was transferred to a very helpful lass who got me a good deal, with a brand new phone, and a better deal than I had, for a good price and money towards the cancellation charges.
My only honest regret? Not making the call sooner!
Top class service

9 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast, efficient and easy!

I had chosen my phone a while ago and was just waiting for the right tarrif to appear. I ordered my phone and it came the following day. Phone is great and so is the service.

9 de dezembro de 2012
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great deal n fast delivery

Got the best deal i could find on a monthly contract n also got a free gift, ordered it late on a thursday, wasnt expecting it till the following week but was delivered on the saturday :)

8 de dezembro de 2012
Avaliação não solicitada

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