We have a very tight SLA agreement with our client, i ask with plenty notice for an appointment which meets our 5 day agreement which was arranged. Unfortunately the engineers day over ran & he didn... Ver mais
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Veja o que dizem as avaliações
Can't shout out steve O'Neil enough, 10 years we've had the pleasure if his assistance and round the clock saving us. Bailer went down before bank holiday weekend and hes there like batman saves the... Ver mais
A empresa respondeu
Had a problem with our general waste compactor one day before a senior management site visit. Had lots of tidying up to do but no means to get rid of waste. Contacted PHS and within 1 hour, Steve & Ga... Ver mais
A empresa respondeu
I have used this company for years and manly deal with a fantastic lady called Angelina. who regularly checks to see if I need anything and when I do I receive a very quick and professional response.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
phs Wastekit is the leading UK supplier of waste balers and baler machines, Our cardboard and plastic recycling balers are for sale, with hire options available.
Informações de contato
B66 1BZ, Smethwick, Reino Unido
- 0800 169 3534
- wastekitsales@phs.co.uk
- www.phswastekit.co.uk
5,0
Excelente
457 avaliações
Sem histórico recente de pedidos de avaliações
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Samantha Hughes Highly Recommended
Have been working with Samantha Hughes at PHS who has been extremely helpful and supportive. She is a credit to the company with excellent customer service and communication skills.
21 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Michael
Thank you for taking the time to share your feedback. We’re delighted to hear about your positive experience working with Samantha. We’re pleased her support has made a difference. I will be sure to pass on your kind comments to her.
Good delivery service
Good delivery service, products always arrive in good condition, service is brilliant. Highly recommend to anybody who has bailing machines to use PHS. The team is always helpful with any inquires we have.
22 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Barry
Thank you for your positive feedback! We’re delighted to hear that you’re happy with our delivery service and that your products consistently arrive in excellent condition. It’s great to know that our team has been able to support you effectively with your enquiries. We truly appreciate your kind words and look forward to continuing to provide you with a brilliant service.
Efficient & Friendly Service
We have used PHS for our bailing/compactor services for years and always find the team super helpful & accommodating with any issues. Angelina is always quick to help with any consumable orders to ensure we get the best value and speedy delivery when needed & recently accommodated additional visits within our maintenance contract required for our compliance. Very helpful & friendly service.
21 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Kim
Thank you for your great feedback! We’re delighted to hear you’ve had such a positive experience with our baling and compactor services over the years. We’ll be sure to pass on your kind words to Angelina—she’ll be pleased to know her support with consumable orders and quick delivery has made a difference.
We’re also glad we could assist with your compliance needs. Thanks again for your continued support—it means a lot to us!
Excellent Service
Excellent Service. Immediate response to requests.
Staff are supportive and proactive, with a happy disposition.
20 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Roz
Thank you for your feedback! We’re glad you’re happy with our quick responses and supportive, proactive team. Much appreciated!
Fast efficient service and always there…
Fast efficient service and always there to support when we need them, I would always recomend.
13 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Phil
Thank you for your kind feedback! We’re glad to hear you value our fast, efficient service and ongoing support. Your recommendation really means a lot to us!
Steve O’Neill
The engineer who visited us, Steve O’Neill, was very informative and knowledgeable all round he was a very pleasant person and a credit to your company. Came twice as training was required on the machine.
15 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Kevin
Thank you for your great feedback! We’re pleased to hear that Steve O’Neill provided such informative and knowledgeable support. It’s fantastic to know he made a positive impression and represented our company so well.
Always in touch and a good service all…
Always in touch and a good service all round
15 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Ste
Thank you for your feedback, it's really appreciated.
Angelina was a great help organising a…
Angelina was a great help organising a delivery of bailing wire that was needed at short notice and typically needed on the weekend. This has been a great help and will save our stores team a lot of hassle.
15 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Tara
Thank you for your feedback! We’re pleased to hear Angelina was able to assist with your urgent delivery—especially at short notice. It’s great to know this helped your team and made things easier.
Samantha quickly understood the needs…
Samantha quickly understood the needs of the business and came up with a solution within hours
We have since signed another contract with PHS waste kit truly happy
Excellent service from start to finish
11 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Craig
Thank you for your kind feedback. We’re delighted to hear that Samantha quickly understood the needs of your business and was able to provide a solution so promptly.
Great Service
We use PHS to order bailing twine, never have any issues, quick and fast service every time.
6 de maio de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Catherine
Thank you for your lovely feedback, we really appreciate it
Great service
Again, great service from Keeley Hawthorn, I placed an order first thing this morning and this was processed and dispatched within the hour. thanks!
29 de abril de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Luke
Thank you for your feedback! We’re delighted to hear that Keeley delivered such great service. I’ll be sure to pass on your thanks
Professional and helpful
Professional and helpful approach whenever I speak to anyone on the phone, especially Angelina.
Service and follow up also to be commended
27 de abril de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Micky
Thank you for your feedback. We’re pleased to hear you consistently receive a professional and helpful service, and we’ll be sure to pass your kind comments on to Angelina.
I have been using PHS for several years…
I have been using PHS for several years now for provision of waste compactors, the service is excellent, the staff very knowledgeable and helpful and the equipment itself is robust and reliable. Would highly reccomend.
22 de abril de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Claire
Thank you for your continued support and recommendation. We’re delighted to hear that you’ve been using PHS for several years and that you consistently receive excellent service. It’s great to know our knowledgeable team and reliable equipment meet your expectations
Resposta da phs Wastekit
Hi Laura
Thank you for your feedback! Its great to hear that Angelina was very helpful.
great customer service from Angelina D
great customer service from Angelina D, she responds very quickly and is a massive help every time, shes very patient and always goes the extra mile to help.
15 de abril de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Thank you for your kind feedback. We’re delighted to hear about your positive experience with Angelina. She consistently demonstrates patience, dedication, and a genuine commitment to going the extra mile for our customers, and your comments will be shared with her.
Angelina Dhana
I regularly speak with Angelina over the phone regarding Baling Wire Orders, and she is always a pleasure to speak with. She is polite, professional, and has a very friendly manner, which makes communication easy and efficient. She is always helpful and approachable, creating a positive experience every time.
8 de abril de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Eric
Thank you very much for your kind feedback. We’re delighted to hear about your positive experience with Angelina, and I will be sure to pass your comments on to her.
Steve (Engineer) was friendly and…
Steve (Engineer) was friendly and helpful. 10/10
3 de abril de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Neil
Thank you for the great feedback! We’re really pleased to hear Steve was friendly and helpful. We’ll be sure to pass on your 10/10 comments to him.
Steve fantastic as always
Steve fantastic as always. Knowledgeable, friendly and patient.
2 de abril de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Alan
Thank you for your lovely feedback. We’re pleased to hear that Steve continues to deliver such great service, we'll be sure to pass on your kind words
the customer service at PHS is second…
the customer service at PHS is second to none. The response with any queries are dealt rapidly.
Angelina and Keely are exceptionaly helpful and profesional and a credit to PHS
31 de março de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Gary
Thank you for your kind words. We’re delighted to hear that you’ve received such excellent customer service and that your queries were handled quickly. Angelina and Keeley are a real credit to the team.
Highly Recommended – Great Experience
We recently purchased a bailer through Christopher Phillips at PHS, and the service has been excellent from start to finish. His communication has been clear, consistent, and reliable, and he followed up on every step exactly as promised. Christopher wasn’t pushy at any point — he took the time to listen to what we actually needed and made sure we ended up with the right equipment for our site. A genuinely positive experience and highly recommended.
31 de março de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Kris
Thank you for your positive review. We are really pleased to hear Christopher provided excellent service with clear communication throughout and took the time to understand your needs. We’ll be sure to pass on your kind feedback to him
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