We have a very tight SLA agreement with our client, i ask with plenty notice for an appointment which meets our 5 day agreement which was arranged. Unfortunately the engineers day over ran & he didn... Ver mais
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Veja o que dizem as avaliações
Can't shout out steve O'Neil enough, 10 years we've had the pleasure if his assistance and round the clock saving us. Bailer went down before bank holiday weekend and hes there like batman saves the... Ver mais
A empresa respondeu
Had a problem with our general waste compactor one day before a senior management site visit. Had lots of tidying up to do but no means to get rid of waste. Contacted PHS and within 1 hour, Steve & Ga... Ver mais
A empresa respondeu
I have used this company for years and manly deal with a fantastic lady called Angelina. who regularly checks to see if I need anything and when I do I receive a very quick and professional response.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
phs Wastekit is the leading UK supplier of waste balers and baler machines, Our cardboard and plastic recycling balers are for sale, with hire options available.
Informações de contato
B66 1BZ, Smethwick, Reino Unido
- 0800 169 3534
- wastekitsales@phs.co.uk
- www.phswastekit.co.uk
5,0
Excelente
457 avaliações
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Another smooth visit from Steve O'Neill…
Another smooth visit from Steve O'Neill who carried out annual servicing to our units. Clear communication and adherence to our Site processes including permit and risk assessment. Focus areas requested were dealt with and rectified. Steve is always happy to help and support and is a pleasure to do business with.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Jeff
Thank you for your positive feedback. Maintaining clear communication and following site processes, is something we take great pride in.
We’re glad the focus areas were addressed and resolved to your satisfaction. Steve is committed to providing helpful, reliable support, and it’s wonderful to know his approach continues to make a positive impact.
Broken sensor
Steve O'Neill was fast at finding the problem (broken sensor) and when the part arrived was quick to fix it.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da phs Wastekit
We’re pleased to hear that Steve O’Neill quickly diagnosed the issue and resolved it efficiently once the part arrived. We appreciate your feedback.
PHS Engineering/Sale Support
Delighted with the service with PHS and the expert advice from Claire Fenton, Area Sales Manager. The equipment and engineering support has been first-rate. Thank you!
12 de janeiro de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi there
Thank you for your feedback! We’re delighted to hear that you had such a positive experience with PHS and that Claire Fenton’s expert advice made a difference. It’s great to know the equipment and engineering support met your expectations. We truly appreciate your kind words
Great service
Angelina and the team always provide a great service
8 de janeiro de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Andrew, Thank you for your feedback! We’re delighted Angelina and the team consistently provide such great service.
Angelina always very helpful and happy…
Angelina always very helpful and happy to asssist!
7 de janeiro de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Mandy, Thank you for your feedback! We’re glad Angelina was so helpful and happy to assist
Highly recommend!!!
Needed a repair and service on our compactor and bailer machines. Steve O'Neil was the engineer and he was excellent. Turned up on time, followed all of our companies policies and procedures, gave regular communication of his progress, finished the work to a high standard. Can't recommend Steve enough, lovely fella and great at his job. Would highly recommend.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da phs Wastekit
Hi Phil, We’re thrilled Steve delivered such a professional service. Arriving on time, following procedures, and completing the job to a high standard is exactly what we aim for. We’ll pass on your praise
Very helpful and quick service from…
Very helpful and quick service from Steve O’Neill to get our machines working again after a breakdown.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Charlotte
Thank you for your feedback! We’re delighted to hear that Steve was able to provide a quick and helpful service to get your machines back up and running.
Friendly
Friendly. Quick and efficient as always. Serviced out Bailer. Done by Steve O’Neill, always happy to help.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Sutty
Thank you for sharing your feedback! We’re so pleased to hear that Steve delivered his usual quick and efficient service on your Baler. He’s always happy to help, and we’ll make sure he sees your kind words
Broken compactor now sorted
Great service from Chris PHS waste
19 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
hi Andrew
We’re delighted to hear Chris delivered great service. We’ll make sure your kind words reach him.
Chris Allen is our engineer for our…
Chris Allen is our engineer for our site and does a really quick, efficient job with open communication and clear understanding of issues.
Would highly recommend
18 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Luke
Thank you for your feedback! We’re thrilled to hear Chris provided a quick and efficient service with clear communication and understanding.
helpful and knowledgeable…
Very helpful and knowledgeable engineer (Steve) completing the servicing on our hired equipment. Honestly can’t fault the service.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Andrew
Thank you for your feedback! We’re glad Steve provided excellent service and everything met your expectations
Very quick and professional service
16 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Emma
Thank you for your feedback, we really appreciate it
Resposta da phs Wastekit
Hi Raghbir,
Thank you for taking the time to review us, we appreciate it.
Great service and very helpful
Great service and very helpful, Chris Allen serviced our machines and he was very knowledgeable and professional,I would definitely recommend this company.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Brian
We appreciate your feedback! Glad to hear Chris was helpful and knowledgeable
Angelina consistently provides…
Angelina consistently provides excellent service. She is proactive in checking our stock levels, sends quotes quickly, and processes orders efficiently. Her communication is clear and timely, which makes working with her a pleasure. Thank you, Angelina, for your continued support!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Naomi
Thank you for your feedback! We’re thrilled to hear Angelina consistently provides excellent service and support. We’ll be sure to share your kind words with her
Engineer (Steve) was exceptionally…
Engineer (Steve) was exceptionally friendly and helpful to set up the equipment and train the users.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Stephen
Thank you for your feedback! We’re glad Steve was so helpful with setup and training.
Always a pleasant guy will do anything…
Always a pleasant guy will do anything within his power to get you up and running nothing ever seems a problem great guy will definately youse him again
3 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Tony
Thank you so much for your kind words, we really appreciate the feedback
The PHS team are great
The PHS team are great, always prompting for orders to make sure we never run low on supplies.
9 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Jay
Thank you for taking the time to send us a review, we appreciate it
Customer service at PHS is superb!!
Yes another positive experience when dealing with customer service at PHS, always efficient, helpful and friendly. Many thanks to all involved, much appreciated.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi rosemary, Thank you for your 5 star review. We are delighted to hear that you’ve had another great experience with our Wastekit team. Efficiency, helpfulness, and friendliness are what we strive for, so it’s wonderful to know we’re meeting your expectations
Great service
Great service. Prompt responses and deliveries. We have a site visit booked next week to look at continuous improvement opportunities on the balers.
28 de novembro de 2025
Avaliação não solicitada
Resposta da phs Wastekit
Hi Tania, We’re delighted to hear you’ve experienced great service with prompt responses and deliveries.
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