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Pilgrims Lettings is family business who specialise in the rental of all types of residential property. We aren’t Estate Agents who also do lettings. Residential Letting is a complicated and time-consuming business and requires focus and specialist knowledge to ensure a tenancy runs smoothly and that a long term relationship of mutual respect is maintained, both with a Tenant, and their Landlord.
West View Road, GU35 8JS, Headley Down, BORDON, Reino Unido
4,0
4 avaliações
Sem histórico recente de pedidos de avaliações
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Nikki showed us the property in Byfleet.
She was friendly, accommodating and shares her thoughts with honesty on queries we had. I didn't feel rushed, we had enough time to check and look around.
Thank you so much. I will highly recommend you to my friends.
Can't fault this Company. Nothing too much trouble. Very supportive and helpful. Anything needs fixing done straight away. Would definitely recommend them to rent from. Rented for 11 years.
Resposta da Pilgrims Lettings
Hi Rosalind,
Many thanks for taking the time to provide a review. However, we cannot accept it, tempting though it is, as the correct letting agent, similar name, should be the one recognised for their 5 star service to you.
First flat rented through pilgrims they made it so easy from start to finish and were helpful with all the information on what I needed to do seeing as it was my first time
Resposta da Pilgrims Lettings
Many thanks for your positive comments Nancy and for making the property ready for new tenants to move in.
Positives:
Professional
Always on the other end of a phone
Friendly
Negatives:
There were a few times where I thought things could have been done a little quicker (I had to go without a shower for a couple of weeks!) and there was a reluctance to fixing things that I thought needed to be fixed but you could also say that that is the nature of renting...
Overall I've had a good experience with Pilgrims Lettings and you can't go too wrong if you choose to do business with them
Resposta da Pilgrims Lettings
Many Thanks for your nice review. You were a great tenant and looked after the house very well. Looking back on the records I can see that the bath-shower mixer was found to need parts, which were found not to be available, so we needed to order a new one in a style that went with the basin taps. It did take a few days to arrive so there were several days when the shower was out of action and you would have needed to use the bath. We do try to attend to maintenance immediate but I'm glad your overall experience was very good.
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