Pill Doctor UK Avaliações 

225
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Pessimi. Non ordinate. I prodotti non arrivano. Non rispondo alla chat non rispondono al telefono non rispondono ai messaggi e email. Ordini sbagliati senza avere i dati della spedizione! Assurdi vera... Ver mais

Avaliado com 1 de um total de 5 estrelas

SCAMMERS ! I have had the same experience as the other reviewers below Absolute shambles of a company ! I have placed an order over 3 weeks ago, they kept delayed shipping under false pretences.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

In these days I seldom use this term sadly with customer service failing and in decline. My discectomy condition is not deemed "Urgent" by my GP and have to wait 5 weeks for an appointment which n... Ver mais

Avaliado com 1 de um total de 5 estrelas

We were happy clients of Pilldoctor but over the past month, when we try to open their website on our browsers, we get the message "Sorry, you have been blocked". Emails to their "help" address get r... Ver mais

Detalhes da empresa

  1. Farmácia

Escrito pela empresa

Get your prescription in three easy steps with Pill Doctor, the best online pharmacy in the UK. Visit the website to choose the treatment and get it delivered.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

225 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(225)

1 avaliação nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Excellent service

Excellent service. I use this service because I find it nearly impossible to get an appointment at my own GP. Very diligent which is needed. Fair price. A very good service.

23 de setembro de 2019
Avaliação não solicitada
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Resposta da Pill Doctor UK

Dear Colin,

Thank you for taking the time to leave us a review. We appreciate the kind words and we hope to continue to exceed your expectations in the future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

I would absolutely recommend…

I would absolutely recommend PillDoctor, I ordered from them today, once their doctor had authorised and provided my prescription, I received an email update informing me the doctor had sent my prescription to the pharmacy, shortly following, my prescription was being dispensed, then dispatched, from placing my order to order completed, all within a few hours! I believe I placed my order around 9.30am, by 2pm, when checking my order status, it was showing completed!
The following morning, with my morning post, my package arrived! I must say, I found PillDoctor company, provided an excellent service, in a very short period of time! With the NHS, now so stretched, and with GP appointments so impossible to obtain, I think more and more people will benefit from this type of service, and with all the many online pharmacies out there at present, I would highly recommend PillDoctor and one, if not the, best!
As for the condition upon arrival, of my medication, it was discreetly packaged, in excellent condition, correctly labelled, not fake medication, I was surprisingly impressed! Thank you very much PillDoctor, if I require you service again, I wouldn’t hesitate even slightly, I genuinely think your brilliant!

21 de setembro de 2019
Avaliação não solicitada
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Resposta da Pill Doctor UK

Dear Beverley,

Thank you for taking the time to leave us a review. We appreciate the kind words and we hope to continue to exceed your expectations in the future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Order #4446

After completing a consultation my medication was approved by a doctor and the prescription was promptly filled by the pharmacy. It was dispatched the same day (yesterday) and I received my meds this morning, signing for the package handed to me by my postman.

A very prompt and professional legitimate service for which I thank those at PillDoctor. I would not hesitate to use them again should the need arise, nor would I hesitate to recommend them.

17 de setembro de 2019
Avaliação não solicitada
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Resposta da Pill Doctor UK

Dear Hilly,

Thank you for taking the time to leave us a review. We appreciate the kind words and we hope to continue to exceed your expectations in the future.

Best wishes,
PillDoctor

Avaliado com 5 de um total de 5 estrelas

Very fast and easy to use

Very fast and easy to use. 100% reccomend. Also very friendly

12 de setembro de 2019
Avaliação não solicitada
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Resposta da Pill Doctor UK

Dear Deb,

Thank you for taking the time to leave us a review. We appreciate the kind words and we hope to continue to exceed your expectations in the future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

They quickly did my prescription and…

They quickly did my prescription and delivered it. Prices are also favourable

5 de setembro de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Caroline,

Thank you for taking the time to leave us a review. We are delighted you are happy with our service and we appreciate your kind words.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Simply outstanding service

Simply outstanding service. Delivered next day following a professional consultation. Beats being in a telephone queue and waiting weeks for the alternative my GP offers.

3 de setembro de 2019
Avaliação não solicitada
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Resposta da Pill Doctor UK

Dear Satish,

Thank you for taking the time to leave us a review. We are glad you found our service outstanding. We appreciate the kind words and we hope to continue to exceed your expectations in the future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Excellent service order Friday arrived…

Excellent service order Friday arrived Monday

3 de setembro de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Mary,

Thank you for taking the time to leave us a review. We are glad you received your order successfully and your kind words are greatly appreciated.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, quick and reliable.. Would recommend
Many thanks
Sonia

3 de setembro de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Sonia,

Thank you for taking the time to leave us a review. We are glad you are happy with our service and your kind words are greatly appreciated.

Best wishes,
PillDoctor.

Avaliado com 3 de um total de 5 estrelas

Service Renewal and Customer Service.

Order# 3051

Well, I was really worried at first because many people have reported customer service issue which they could not satisfy.

Honestly, in my case, generally not bad. I think this company has been renewed and I could contact them easily on the phone and email.

However, there are several issues I have and this is the reason why I give 3 stars for their service at this moment.

Firstly, my order was rejected with a reasonable decision by the doctor.
Then, they sent me an email which said my money will be refunded in 72 hours. It was 4 days ago but it is still not yet.

Secondly, rejection also means that there is no reason that I need to use this service anymore, so I gently requested to delete my account through the phone call on Friday but still, my account is alive.

[Further information will be updated]
2nd Sep] Account is deleted but my precious money did not come in yet. I think I wrote the wrong feedback. I tried to call several times but no one took it. :)

1 de setembro de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Kenneth,

Thank you for taking the time to leave us a review. Please I can see from your account that a refund has been issued. Kindly allow up to 72 hours for the funds to clear into your bank account. We apologize for any inconvenience caused.

Kind regards,
PillDoctor.

Avaliado com 1 de um total de 5 estrelas

Utterly useless service

Utterly useless service: claimed I hadn’t furnished them with my full address (I had) and requested I update the address. I did: but they posted the parcel with an incomplete address before I responded, wasting my time, and Royal Mail’s time. Royal Mail were helpful, whereas PillDoctor were terrible. Told me completely contradictory stories, refuse to issue a refund or to repost the prescription for three weeks. Have not apologised for their own failings leading to nothing materialising in the post, or how much time both me and Royal Mail have spent piecing together what went wrong. They did however send me an email prompting me to review the order I placed 28 days ago! The link they included to the review page was, predictably broken. They can’t even get that right. Avoid this company like the plague.
EDIT: Even their response below is nonsense. They've ignored my emails for a fortnight using the email address below for order #155146, and don't answer the phone whatsoever

27 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear customer,

We are very sorry you are unhappy with our service. Please all refunds that are issued take 72 hours to clear in your bank account and we will never refuse to issue a refund. However, we can't find your order with your details provided here. Please call us on 0203 773 2742 or send us an email to help@pilldoctor.co.uk and we will be able to assist you further.

Kind regards,
PillDoctor.

Avaliado com 1 de um total de 5 estrelas

DISHONEST & DECEITFUL

DISHONEST & DECEITFUL. Debited my account, then refused to process my order. Now i have to wait 7/10 working days before i get my money back. If i get my money back. Unclear statements on the website. Should make it clear what the requirements are before processing orders. Be wary of this company.

27 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Roger,

We're disappointed to hear of your frustrations with your recent order, especially from someone who is usually happy with our service and have used our service on several occasions.

Please our policies regarding uploading required documents are very clear before you make an order and I can see from your account that a note was also sent to you as a reminder to upload those documents because without them we will be unable to deliver to you.
Please accept our apologies for any confusion surrounding this.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

excellent service

excellent service, fast delivery

23 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear valued customer,

Thank you for taking the time to leave us a a review. We appreciate your kind words and we hope to exceed your expectations in the future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service

Absolutely fantastic service. Please use this company

23 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Rachel,

Thank you for taking the time to leave us a a review. We appreciate your kind words and we hope to exceed your expectations in the future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Prompt delivery and quality

Prompt delivery and quality, UK product

23 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Mark,

Thank you for taking the time to leave us a a review. We appreciate your kind words and we hope to exceed your expectations in the future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Good Service

I haven't used this service before, so was a bit apprehensive. It was a smooth process online. There was an issue with the tracking number with Royal Mail, and my package arrived in 48hrs BUT after emailing in and speaking to someone, this was explained. Great customer service. Good service. Would recommend. Thank u Pill Doctor.

22 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Emma,

Thank you for taking the time to write a review. We are glad you received your parcel successfully and your kind words are greatly appreciated. We hope to continue to exceed your expectations in future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Excellent all round

22 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Customer,

Thank you for taking the time to leave us a review. We are glad you received your parcel successfully and your kind words are greatly appreciated.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Don’t listen to the bad reviews

Don’t listen to the bad reviews. Pill Doctor have delivered every time. Yes they can sometimes ask numerous questions but they need to be asked to make an informed decision if the medication is suited/needed. Can not fault them one bit always delivered. Thank you for your prompt service as always.

21 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Charlotte,

Thank you for taking the time to write a review. We appreciate your kind words and we hope to continue to exceed your expectations in future.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Excellent service quick and efficient…

Excellent service quick and efficient very good when you can’t get an appointment with your GP for two weeks

21 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Customer,

Thank you for taking the time to leave us a review. We appreciate your kind response and we are happy you found our service efficient.

Best wishes,
PillDoctor.

Avaliado com 5 de um total de 5 estrelas

Quick and efficient service

Quick and efficient service. Will use again in the future.

20 de agosto de 2019
Avaliação não solicitada
logotipo da Pill Doctor UK

Resposta da Pill Doctor UK

Dear Customer,

Thank you for taking the time to leave a review. We appreciate your kind words and we are happy you found our service efficient.

Best wishes,
PillDoctor.

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