Pizza Express Avaliações 

Ich habe immer gerne bestellt und war auch begeistert. Aber heute war ich mehr als enttäuscht. Essen war kalt und ungenießbar.
Schade

We arrived to Pizza Express in Weybridge at 20:30, our food and drink order was taken promptly (almost too promptly to have a chance to fully peruse the menu!).

This live update begins 45 minutes into our wait (with some previous updates):

Our drinks arrived after 20 minutes of ordering and we received a refill.

We have asked our server about our food after 45 mins, to be told that it is in the oven! I would typically cook a pizza for 10-12 minutes and it has been 20 minutes since our food reached the oven, I hope that our food is not an imminent fire hazard!

Our table neighbours are also hungry and confused.

Their doughballs have arrived after 60 minutes, they are hungry and angry and want their main meal. The server has some excuses. And suddenly their main meals arrive!

We await our food. Judging by our table neighbours, we may have 15 more minutes to wait.

I am close to nibbling on the tacky autumn decor leaves scattered around for some sustenance.

I become more concerned about our food (/fire hazard) which has now been in the oven for 30+ minutes.

When we finally receive our main, our starter has not yet arrived! Importantly, we are told that the Head Chef is 8 months pregnant and not able to fulfil the orders and therefore the manager is now the chef. I feel that this is less the fault of the pregnant chef and more the fault of poor planning and management. I hope the pregnant chef is well looked after through her maternity (which I should know nothing about per GDPR Special Category Data?!).

We are given some free Aperol Spritz’ which does lighten the mood and a percentage off our meal.

Overall, our servers tried to navigate a difficult evening very well. They had obvious catch-phrases from management to recite (your food is in the oven; the chef is 8 months pregnant) as means of placating their guests. My review is a criticism of the management of this restaurant and not its front of house team who coped well.

We finally escape at 22:00.

Wir bestellten 7 Familienpizzen für 25 Personen, sie kamen heiß, pünktlich und ohne Komplikationen in das Umwelthaus Maasholm.
Die Pizzen waren riesig und wir haben die Reste am nächsten Tag nochmal aufgewärmt und sie waren immer noch lecker.

Jeg havde hentet en brochure få dage inden køb fra pizza Express HOLBÆK
Søn afhentede mad ud fra brochure, og havde brochure med ned til bestilling
Da han kommer hjem, har han fået en forkert pizza med hjem til ham selv
Jeg kontakter pizza Express ang. vi har fået forkert pizza. De siger, at de har fået nyt menukort, og det er bare ærgerligt. Jeg tænker at hvis man har fået nyt menukort, så er det god stil at spørge om kunder er opmærksom på det, så de ikke risikerer en forkert bestilling, men det gjorde de ikke. Jeg undersøger herefter menukort
Det interessante er, at jeg får korrekt en pizza sandwich - men den har et andet nummer på nyt menukort, og der er slet ikke en nummer 64 på nyt menukort - allerede der skulle de måske have spurgt ind til bestilling - og henvise til nyt menukort
SÅ en pizza er efter nyt menukort - pizza sandwich kan åbenbart bestilles efter gammelt menukort, da nummer ikke findes på nyt menukort. Derudover var jeg meget skuffet over pizzasandwich - den var meget lille og næsten ikke noget fyld - havde en underlig og kedelig smag.
Så kiggede jeg på wolt - der kan man bestille efter gammelt menukort - og ikke det nye menukort!!!
Vi stod dermed med en dyr pizza, som vi ikke kunne li (104 kr.)
Meget dårligt service - ved henvendelse siger de "vi har fået nyt menukort" (men ikke spørger ind til ordre for at gøre kunder opmærksom på det ved bestilling - specielt når et af numrene ikke findes på nyt menukort), og så laver mad efter både nyt og gammelt menukort, og det ville have været god stil at spørge ind til om kunder var opmærksom på nyt menukort.
Jeg bestiller ikke mere fra Pizza Express Holbæk

Booked a table at Stockton Heath, arrived on time to be told our table wouldn't be ready for another 30-60 minutes. Staff apologetic but no solutions offered, need to learn about proper customer service. Given we'd booked on line, Pizza Express could and should have warned us of the mistake before we travelled (several of us from out of town) Disgusted.

Okse kød skriver de
Der var under 10 lille bitte stykker på 1 cm
Skulle hedde.. et strejf af oksekød
Det var sidste gang

We entered the restaurant one hour an a half ago and we are still waiting for out pizza. It’s simply unacceptable. The staff just can cope with the amount of orders. I’m presuming that alll the take aways amd deliveries are taking priority over the people in the restaurant, and the result is an shocking 1 hour and 15 minutes still waiting for our pizzas.
We are a famiily with two small children, amd we have order some starters that disappeared pretty quickly and took like 30 mins to arrive.
We were celebrating and this ruiined it all. We are not coming back and I strongly recommend to avoid this restaurant.

I went there with my kids and we got a pizza and it was dirty and tasted like literal poo like human feces and my sprite tasted like poss as they pissed in it while I was drinking it and the sweetcorn was screaming and scaring my kids and they also had a p*rnhub link and advertisement on the menu and they stole my kids and locked them in a freezer and this was 3 years ago and I still can’t get my kids back

Ordered a delivery from pizza express Harrogate for myself and my little boy because I’m ill at the minute and can’t drive to a shop. We ordered a margarita and sides. When it arrived, it was a pepperoni and wrong sides. I called the restaurant and spoke to a man who said he was a ‘manager’ called Christian. I explained that we’d received the incorrect order, thinking he would be helpful and apologetic,.. he jumped straight to the defence to say that the driver had got the orders mixed up and tried to tell me that ‘these drivers’ have 3-4 orders that they deliver in one go and that it’s only ‘human nature’ to make mistakes. I get that. I work in customer service myself and manage a team of 9. Mistakes happen. But this ‘manager’ was not helpful, he didn’t apologise. I asked him what I should do because I’m a single parent and I’m poorly and I was ordering this as a treat for the last day of the summer holidays and couldn’t afford to order something else. This ‘manager’ told me that there’s nothing he could do and he won’t be offering anything in terms of compensation for next time we come in.

I have reported this to Deliveroo who are offering me a credit but it takes up to 10 days and I physically don’t have the money in the bank to order the kids anything else.

Christian’s attitude and lack of empathy was vile. He didn’t even apologise. What an embarrassment to himself and also as a representative of Pizza Express.

Me and my parents and brother and his family come to this Harrogate restaurant every Friday. Our bill is approximately £300 every single Friday night for the last 20 years. We actually joke about how much we’ve spent there over the years!

I also order from you for my staff at the end of the month.

We won’t be coming back. Great food, but shocking customer service and interaction.

It wasn’t about the incorrect pizza. I’m fully aware these things happen. So this is not the drivers fault. It was about not being bothered enough to try to put it right when I called.

Christian is an embarrassment to himself and the business.

We were at pizza express fort kinaird Edinburgh with our little dog. So of course we didn't go inside. We sat outside. As there was no signs. But the boss of pizza express came out and said we couldn't sit outside with our dog its there policy. Absolutely disgusting way to treat people. The fact is we were out side other places allow you to sit outside. In fact we went to Fanky & Benny's and they welcomed us and water for our dog. Please avoid pizza express. He couldn't even give us a reason just said its our policy.

Mage god mad og rigtig god service, elsker deres pizza

I went in the Salisbury branch today. It was raining heavily outside, I was with my 5 months old baby and didn’t want to soak outside in the cold while waiting for our bus which was delayed for 30mins. Thought I would have a quick tea or coffee and quickly breastfeed my baby as well who was already exhausted of the day. A young lady “welcomed” us at the entrance, looking very disorganised and bored. When I told her the above situation and that I would only need a quick hot drink she said she needed to check IF THAT WAS POSSIBLE AT ALL, went to the back of the restaurant then a minute later came back and refused giving me and my baby a table saying that all tables were booked! I asked her if really all tables were booked for the next 20 mins while I get some rest and a drink (the place was almost empty) and then she became a bit hesitant and confused. She obviously had zero experience in hospitality and was lacking any common sense not to refuse a breastfeeding mum with a baby. I could have spoken with the manager and make a scene there but in all honesty the last thing I wanted after this incident was spending my money there and getting served by this child with such an inappropriate behaviour. I have only been a few times in pizza express before but today was definitely my last visit there. Shame on them!

Kids pizzas were ordered with vegen cheese as they have an intolerance but the pizzas came with normal cheese meaning the kids couldn't eat them. No refund or reply from pizza express not happy.

Booked a table for two for 5pm on Saturday 20 July.
My friend snd I turned up, were seated and told by the waiter that he was on his own and it would be a while. The poor waiter continued seating others who had either booked a table or walked in, no doubt worried about losing business. The restaurant was getting busier and busier. Ten minutes we were still waiting for at least our drinks order to be taken.
How could this happen? The poor waiter was run ragged. It was a Saturday afternoon, the Olympic stadium had thousands of visitors for the athletics but nevertheless it was a Saturday afternoon, probably the busiest on any given week!
We left after we saw a family of five who arrived some time before us, make their excuses and leave.
Shocking treatment of staff and a very poor way to run a business. Perhaps next time pay your staff more respect and make sure they are supported with reliable co workers who show up or cut your losses (which I am sure you can do) and close for the afternoon!

Pizza Express Summertown- Oxford. Horrible food, it’s a joke. Everything is frozen. There were four chefs in the kitchen, why can’t make it from scratch?? Don’t waste your money.

Bestiller 3 pizza og pomfritter vi er der inden for 45 min NEJ NEJ der gik så 2 Timer maden var is kold da den kom bestiller ALDRID FRA DET STED IGEN.

Tried the too good to go surprise bag and received three dough balls and a couple of slices of squashed up slithers of cake. Thought the idea was to help with food disposable not rob folk a fiver for measly food.

staff brilliant. Waited for ages for main courses to arrive. Pizza Express, Bishops Stortford

Leeds street lane - dawn

Excellent values and manners
Quality of food was excellent
Appreciated the hard work and great listening
Really fantastic unbelievable quality I ingredients were to die for and the ambiance in the restaurant was wicked .

It was anniversary so deep thanks

Eine Family-Pizza mit Hühnchen bestellt, dazu einen Griechischen Salat. Lieferzeitangabe: ca. 50 Minuten
Nach über einer Stunde war noch nichts da. Also angerufen. „In 2-3 Minuten kommt der Mann“ als Antwort bekommen. Dann hat es nochmal eine halbe Stunde gedauert, bis es an der Tür geklingelt hat.
32,50 EUR plus 2,50 Trinkgeld für den Fahrer bezahlt. Pizza-Karton geöffnet und einen Schock bekommen. Da soll eine Pizza sein? Das Ding hatte alles andere als eine Pizzateig-Boden, der ja bekanntlich aus Hefeteig besteht. Es war ein knochentrockener, ca. 3mm hoher Boden aus irgend einem undefinierbaren Fertigteig. Fertigteig darum, weil über die gesamte Fläche der Teig auch keinen Bruchteil von einem Millimeter höher oder flacher war! Der Belag war ausgetrocknet, als ob das Ding schon 2 Tage herum steht. Das Hühnenfleisch trocken und hart. Die Stücke konnte man an einer Ecke festhalten und das Stück bog sich keinen Millimeter durch, war hart zum an die Wand nageln. Wir waren echt schockiert, so etwas haben wir noch nie gesehen, geschweige denn zum essen vorgesetzt bekommen und dafür dann auch noch 24,50 EUR bezahlt. Wir haben Fotos dieser Mumie gemacht, leider kann man die hier nicht hochladen.
Die telefonische Reklamation ergab nur pampige Antworten. Das wäre gut so, allen Kunden schmeckt es und wir wären die ersten, die Kritik üben.
Der Bitte, dass Pizza Express Aalen das Ding wieder abholt (da haben wir noch nicht einmal von Erstattung des Preises gesprochen!!!) kam der Laden natürlich nicht nach.
Da ist jede noch so miese Tiefkühlpizza für 1/10 vom Preis besser! Dieses Objekt hat alles getoppt, was man jemals an miserablem Essen gesehen hat. Leider musste das Ding in den Müll.
Gut hingegen war der Griechische Salat, der war frisch und für 8,00 EUR auch ordentlich zubereitet.
Aber diese sogenannte Pizza war eine absolute Frechheit und der Kundenservice ebenso schlecht!
Das erste und letzte Mal bei diesem Pizzadienst. Kann man absolut NICHT empfehlen!! Geht lieber alternativ zu diesem Pizzadienst in den Supermarkt und kauft eine Tiefkühl-Pizza. Die kostet einen Bruchteil und ist garantiert viel leckerer! Und Ihr müsst Euch keine frechen Antworten anhören!!