I decided to write review for this company as I was pleasantly surprised with service they provided. Firstly, I must say I was in doubt if this company was dodgy or real and other reviews here he... Ver mais
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Veja o que dizem as avaliações
Received an email saying my order had been dispatched. Money taken from my account. Literally one minute later received another email saying item was out of stock. Why wasn't it showing out of stock... Ver mais
Absolutely faultless service. Ordered a discontinued Roberto Cavalli fragrance for a really good price on Friday lunchtime. Arrived on Saturday morning. Genuine item too as I have others from thi... Ver mais
Again I Have To Give This Lovely Company 5***". I Was Having Difficulty Ordering My Favourite Perfume Online. Phoned The Company, The Gentleman I Spoke To Could Not Have Been More Helpful. He... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at Planet Perfume, we love fragrances. We’ve been offering 100% genuine products at great value to thousands of customers for over 25 years.
Informações de contato
8 - 9 Brewery Walk, Romford, RM1 1BG, Essex, Reino Unido
- 01708 747 412
- admin@planetperfume.co.uk
- www.planetperfume.co.uk
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First but not last purchase
This is my first purchase but won't be my last. The service was great and kept me up to date and the delivery was super quick. Thank you
Site does not state items as out of stock
Received an email saying my order had been dispatched. Money taken from my account. Literally one minute later received another email saying item was out of stock.
Why wasn't it showing out of stock on the website? I shouldn't have been able to order & pay for something that is out of stock.
To be fair they did refund immediately but the whole transaction has put me off buying from this site again.
I ORDERED. THEY DELIVERED.
Everything happened as they said it would. Got what I ordered and got it when they said I would. Next day. Would I buy from Planet Perfume again. Absolutely. No reason to go anywhere else.
The order was placed on the 10th of…
The order was placed on the 10th of December and as of the 10th of January it has not been received and the tracking page just says your order has been dispatched and should be with you shortly.
Would use again.
Easy to use website.
No hidden costs.
The perfumes arrived on time and in good condition.
Lovely perfume
Lovely perfume - arrived as ordered with no issues, would use this company again.
Never received the parcel
Never received the parcel. Sent email but no response. Called no response.
Easy to use website to aid making…
Easy to use website to aid making selection.
Item was despatched promptly and well packaged.
DO NOT BUY FROM THIS COMPANY!!!! Order #30065
Absolutely disgraceful customer service and Liars
I ordered a fragrance just before midnight on the 23rd November. A couple of hours later I sent an email (which I have sent evidence to the seller) explicitly stating to kindly cancel my order before it was shipped.
The email was ignored and order was shipped. Now the seller is refusing to correct their mistake and provide a returns label.
Just admit your mistakes and correct them. Stop wasting peoples time and money!!!!!!!!
Absolute disgrace
All in one place .
When shopping for the right pressies for ya mum , this site hit the spot as they stocked some now discontinued Lacombe products , great site , easy to navigate , thank you .
Great services
I ordered this perfume as a gift for my friend. It was his father's favourite perfume and I wasn't sure if I can get it on time. It was delivered before the expected time which is great. He was very happy with it and I will order more
Absolutely faultless service.
Absolutely faultless service.
Ordered a discontinued Roberto Cavalli fragrance for a really good price on Friday lunchtime.
Arrived on Saturday morning.
Genuine item too as I have others from this particular line to compare.
Would not hesitate to recommend and would certainly use again.
Many thanks 👍
10/10
Really quick delivery, product arrived within 24H of placing my order. Great site, will be returning in the future.
First time experience
I decided to write review for this company as I was pleasantly surprised with service they provided.
Firstly, I must say I was in doubt if this company was dodgy or real and other reviews here helped a lot.
Super easy to order, very straightforward. Well packed and delivered in 2 days. Best price online (including ebay) and free delivery.
My only advice would be to promote website a bit better so people gain trust to order.
Thank you again, great service
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