I had been told by a pool company near me that the motor and fan that I was looking for was no longer available but they could sell me another pool heater for around $4000. I went on line and found y... Ver mais
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Veja o que dizem as avaliações
Asa opened up by saying he could sell me what I was replacing, but suggested the Gulf Coast product which saved 30%. The product came as expected and installation was fairly simple. The new unit cools... Ver mais
I am a homeowner who has been managing the construction and purchasing the equipment for my own pool. I found the equipment that i wanted to purchase through my own research, and then found it availa... Ver mais
When I started researching pool heaters and heat pumps, I found “poolheatpumps.com”… I sent them an inquiry, and shortly after, received a call from Asa Strong. Asa answered all of my questions, and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!
Informações de contato
260 Redfish Creek Drive, 32095, St. Augustine, Estados Unidos
- 800-741-9956
- asa@poolheatpumps.com
- www.poolheatpumps.com
4,9
Excelente
566 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
friendly service and fast response timeparts order
friendly service and fast response time
9 de julho de 2025
Very pleased
Very pleased. Great product, great communication. Heater works exactly as described. Highly recommend.
18 de junho de 2025
We buy all our equipment for pool heat…
We buy all our equipment for pool heat pumps. Great customer service.
11 de março de 2025
Dealing with pool heat pumps was…
Dealing with pool heat pumps was excellent.
I purchased a gulfstream pump, for whatever reason it was tripping the breaker, i was told by Gulfstream that it is a common issue and to replace the breaker with non GFCI. That was the only issue i had but with the heatpump.
10 de fevereiro de 2025
Excellent customer service and helpful. Products…
Excellent customer service and helpful attitude. Great products at fair price
6 de janeiro de 2025
Best Products, Best Service, & Best Prices!
What a refreshing experience to deal with Asa Strong. Asa made our search for a Pool Heat Pump very simple answering all of our questions and leading us to an awesome product. We took delivery, in NJ, yesterday on an Aqua Cal T90. Looking forward to starting the season early this year! Simply the best products, best service and best prices. If you need a Pool Heat Pump this is the company to work with.
15 de janeiro de 2025
Avaliação não solicitada
Delivery went perfect as well as…
Delivery went perfect as well as installation which I did my self. Runs great, heats up pool.
11 de novembro de 2024
It was a pleasure doing business with…
It was a pleasure doing business with this company.
4 de novembro de 2024
Every aspect of the purchase was beyond…
Every aspect of the purchase was beyond reproach. Time was spent educating me on choices with full explanations. The unit was delivered within three days, and although I arranged the installation, the entire transaction was flawless.
30 de outubro de 2024
Heat pump works well but cannot be…
Heat pump works well but cannot be controlled. When I actuate the spa mode and set the temperature to 102F, it goes up to 107F and stops by FAULT.
14 de outubro de 2024
ASA was very accommodating
ASA was very accommodating. The only issue was the shipping company delivering without proper notice.
10 de setembro de 2024
Resposta da Poolheatpumps.com
We are glad to hear that Asa was accommodating and made your experience a positive one. We apologize for the inconvenience caused by the shipping company delivering without proper notice. We are always striving to improve, and your comments help us address such issues with our shipping partners. We truly appreciate your business - thank you!
Best Deal Online
Order arrived quickly delivered to my garage. Installed it a few days later. It was the end of the season so I only started and checked operation for a couple of hours. Looking forward to using it in the Spring. Asa was great to deal with on the purchase. He answered all of my questions.
10 de setembro de 2024
Resposta da Poolheatpumps.com
It's great to know that Asa was able to answer all your questions. We hope you get many years of enjoyment from your pool heat pump. Thank you for sharing your experience!
Very responsive and honest
8 de agosto de 2024
Resposta da Poolheatpumps.com
Thank you so much for taking the time to leave us a review. We hope you get many enjoyable years from your pool heat pump!
Asa was great to work with
Asa was great to work with. He answered questions quickly and succinctly. The purchase process was easy. The unit was delivered in perfect condition. He and Guardian customer support were helpful when we installed the unit. Highly recommend. I figure I saved a lot of money by taking the DIY route.
5 de setembro de 2024
Resposta da Poolheatpumps.com
We are thrilled to hear that Asa and Gulfstream customer support were able to make your installation seamless, and you were able to save money. Thank you so much for your wonderful review!
Resposta da Poolheatpumps.com
We are thrilled that you are happy with our customer service. Thank you so much for writing this review to let us know!
Great customer service
Great customer service, pump arrived on time and in perfect condition
1 de julho de 2024
Resposta da Poolheatpumps.com
Thank you for letting us know that you are happy with our customer service and delivery. Now enjoy that pool heat pump!
New Pool Heater
Great communication and quick delivery. Wish we had done this sooner!
28 de agosto de 2024
Avaliação não solicitada
Resposta da Poolheatpumps.com
Thank you so much for letting us know that you were happy with the communication and delivery. We truly appreciate you writing us a review!
Great communication
Really good communication with the owner Asa. Helped me with all the research in finding a reasonably priced heat pump that works well in my area. Pool heater arrived with no issues.
26 de junho de 2024
Resposta da Poolheatpumps.com
It is important to us that our customers get the right product at a reasonable price, so Asa is happy to help with your research. Thank you so much for the review, and enjoy that warm pool!
Would not return the system!!!!
Would not return the system!!!!
And for the record I spoke to Asa before he went on vacation and he didn’t have the respect to call me back !!!
14 de maio de 2024
Resposta da Poolheatpumps.com
Our return policy, which allows for returns within 30 days of the purchase date, is in place to ensure that we can provide the best service to all our customers. Unfortunately, as your purchase was made over 3 months ago, it falls outside of this timeframe. We understand this is disappointing, and for that, we sincerely apologize.
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