PRECISE. Avaliações 

4.106
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can’t thank Precise Mortgages enough. With an older CCJ on my record, I expected the worst, but they took a sensible approach and still accepted us. The rate was higher than high street options but... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I cannot thank Neil and the team enough! Throughout the entire process Neil called me and kept me informed of all developments and put my mind at ease with his calm and friendly manner . A truly... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Got mortgage agreed told would be moving in within 12/14 weeks got excited as its our dream house, dream location paid out £600 for this property with fees. To then have a survey done and then be refu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First time buyer from auction and tons of presser for completion on time. Phoebe Appleby from KIS Finance - Amazing support till completion. PRECISE - Quick decision, Easy to reach, Great comm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Credor fiduciário

Escrito pela empresa

Hello. Welcome to lending without the faff. Our promise is straightforward - to deliver the right products at precisely the right time. Easy peasy. Intermediaries only.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
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Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(4.106)

118 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service. Professional Company

Great service. On the ball. Good communication. Good experience dealing with this professional company.

14 de abril de 2026
logotipo da PRECISE.

Resposta da PRECISE.

Thank you for the kind feedback Dom. I’m glad the advice was clear and helpful, and I appreciate you taking the time to share that.

Avaliado com 2 de um total de 5 estrelas

Too slow

Too slow , sent me the wrong forms to fill in at the beginning !
The forms are far too complicated , ended up signing in wrong boxes as too confusing ( why not number the boxes and say which box to sign)
The staff were very polite and prompt though ! But overall not a great service .
Also had costs on top of the quote which we were not made aware of !!

14 de abril de 2026
logotipo da PRECISE.

Resposta da PRECISE.

Hello Mr Nelson

Thank you for taking time to share feedback and I'm sorry to hear you're unhappy with the service you received recently.

Avaliado com 5 de um total de 5 estrelas

Made getting Bridging mortgage easy

Clear guidance, explanations. Efficient service. Effective partnership with their elective solicitor.

30 de março de 2026
logotipo da PRECISE.

Resposta da PRECISE.

Thank you for the feedback—I’m glad the advice was clear and helpful.

Avaliado com 1 de um total de 5 estrelas

The worst mortgage company

The worst mortgage company. Avoid at all costs.

23 de março de 2026
Avaliação não solicitada
logotipo da PRECISE.

Resposta da PRECISE.

Hello

I'm sorry to hear you're unhappy.

It's difficult to tell from your review if there's something we can help with. If you're part way through an application with us then please contact your broker who we'll be happy to speak to about your case. If you're a customer of ours, please feel free to contact us directly with any queries.

Avaliado com 1 de um total de 5 estrelas

Poor Communication and Excessive Delays

Having provided a detailed schedule of works for our project and borrowing, Precise instructed a valuer. After the valuation had been undertaken, we were told that the works were classified as heavy rather than light refurbishment hence a second valuation (at additional cost) was required. Two weeks later the second valuation took place, A week later after that, the valuer had to be instructed a third time, this time to give a part built value as opposed to a value on completion of construction. This cost us four weeks delay in securing the funding which in turn caused unnecessary stress and frustration.
Having issued the offer, Precise decided that the affordability calcs did not stack up and hence we needed to put one of our three properties on the market. At no point were we told this and at no point was it made clear that this was a requirement.
At a result, completion was delayed in total by more than a month.
Never again.

11 de março de 2026
logotipo da PRECISE.

Resposta da PRECISE.

Hello Jeff

Thank you for taking the time to post a review and for your feedback which I'll pass on to the team internally. If you haven't already, please feel free to ask your broker to speak with us directly about your application.

Avaliado com 5 de um total de 5 estrelas

An absolute pleasure to do business…

An absolute pleasure to do business with.
Clear, transparent, precise,
Gets the job done without any pissing about.

Would highly recommend.

26 de março de 2026
logotipo da PRECISE.

Resposta da PRECISE.

Lovely to hear about your experience with us, Richie - thanks for sharing :)

Avaliado com 5 de um total de 5 estrelas

Very quick

Very quick, efficient, responsive and simple to understand. Usual legal checks etc but minimal bureaucracy.

26 de março de 2026
logotipo da PRECISE.

Resposta da PRECISE.

We’re delighted to hear that you’re happy with our services, thank you Adrian!

Avaliado com 1 de um total de 5 estrelas

Misapplied criteria, poor transparency, and a wasted fee

Thanks for the response.

I understand you operate via intermediaries, and my broker has been fully involved throughout. The issue here isn’t a lack of communication, but the basis on which the lending decision has been made.

I’ve since been informed that the application has been assessed on the basis of a Debt Management Plan being treated as ongoing, which is not the case. The arrangement was brief, has been resolved, and the accounts are now settled.

Your published criteria states that a DMP discharged within 3 years is acceptable, with an LTV restriction only applying where a DMP is ongoing or current.

As such, it’s unclear why the application has been assessed under this category but it clearly has, that is your right at the end of the day but it isn't great and was a complete waste of my time and money.

////////////////////

I’m extremely disappointed with how my mortgage application was handled.

My application was not declined, but I was only offered potential terms at a reduced loan-to-value, with very little explanation provided at the outset. This lack of clarity led me to believe there was an issue with incorrect credit reporting from Lloyds Bank, especially given the ongoing issues I’ve already experienced with them.

As a result, I spent a significant amount of time pursuing the wrong issue, only to later discover that the actual reason related to how a historic debt management situation had been interpreted.

The key issue is that I am not in an active Debt Management Plan. I previously managed my debts very briefly via StepChange but decided I would do it myself through informal arrangements and the lenders in question record it as a DMP regardless. I have since resolved those accounts. However, this appears to have been treated as if I am currently in an ongoing DMP.

What makes this particularly concerning is that your own published lending criteria clearly distinguishes between:

Debt Management Plans that are ongoing/current (with LTV restrictions)
Debt Management Plans that are historical/discharged

Despite this, my application appears to have been assessed under the “ongoing/current” category, which does not reflect my actual circumstances.

This suggests a misapplication of your own criteria.

The lack of transparency throughout meant I was not given a clear explanation at the outset, which led to confusion, unnecessary stress, and misdirected blame towards Lloyds Bank when they were not responsible in this instance.

I also paid £99 to proceed with this application, which in hindsight feels like a complete waste given the circumstances. The Decision in Principle gave no indication of this issue, making it effectively meaningless and not a reliable reflection of the outcome.

I expected accurate assessment and clear communication. Instead, I was left to piece everything together myself after the fact, only after some probing did Precise finally cave and explain it was this.

Overall, a frustrating experience that could have been avoided with proper application of your own criteria and transparency from the start.

24 de março de 2026
Avaliação não solicitada
logotipo da PRECISE.

Resposta da PRECISE.

Hello Robert

Thank you for taking the time to post a review. I've spoken to the team internally and if you're able to, please would you ask your broker to get in touch with us directly so that we can discuss your application.

Avaliado com 5 de um total de 5 estrelas

Sarah Barker has been amazing

Sarah Barker has been amazing! So refreshing to work with someone who has a 'can do' attitude and understands how complex cases can sometimes be. We look forward to working with Sarah again soon

6 de março de 2026
Avaliação não solicitada
logotipo da PRECISE.

Resposta da PRECISE.

Thank you for sharing such positive feedback Sue. We’re delighted to hear that Sarah has been so supportive and proactive, especially with more complex cases. Your kind words mean a lot, and we look forward to continuing to work with you

Avaliado com 5 de um total de 5 estrelas

My eOverall, PRECISE Mortgages provided an excellent service and I would highly recommend them to anyone looking for reliable mortgage advice and support.xperience with PRECISE Mortgages…

My experience with PRECISE Mortgages was extremely positive from start to finish. The team were professional, knowledgeable, and made the whole mortgage process feel straightforward and stress-free. Communication was clear throughout, and they took the time to explain everything properly, ensuring I understood each step before moving forward.

18 de fevereiro de 2026
logotipo da PRECISE.

Resposta da PRECISE.

Thank you for the kind feedback Gencian. I’m glad the advice was clear and helpful, and I appreciate you taking the time to share that.

Avaliado com 2 de um total de 5 estrelas

The start of the process was good but…

The start of the process was good but when the solicitor that was dealing with the paperwork side of things seemed to slow things down even to the point of coming up with issues that as a legal profession should of been aware sooner

18 de fevereiro de 2026
logotipo da PRECISE.

Resposta da PRECISE.

Thank you for your feedback. I’m sorry the process slowed down at the paperwork stage — that must have been frustrating. We appreciate you sharing your experience, and we’ll use it to help improve things.

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