PRECISE. Avaliações 

4.108
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really straightforward and honest about the mortgage. More than anything that got me excited was the simplicity of how easy the communication was and quick turn around. Very satisfied

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I can’t thank Precise Mortgages enough. With an older CCJ on my record, I expected the worst, but they took a sensible approach and still accepted us. The rate was higher than high street options but... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Got mortgage agreed told would be moving in within 12/14 weeks got excited as its our dream house, dream location paid out £600 for this property with fees. To then have a survey done and then be refu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I cannot thank Neil and the team enough! Throughout the entire process Neil called me and kept me informed of all developments and put my mind at ease with his calm and friendly manner . A truly... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Credor fiduciário

Escrito pela empresa

Hello. Welcome to lending without the faff. Our promise is straightforward - to deliver the right products at precisely the right time. Easy peasy. Intermediaries only.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(4.108)

120 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The great mortgage company

The great mortgage company, professional and efficient service, no direct contact with the client and the mortgage advisor arranged everything. If the company gives the great mortgage rate after the fixed period then definitely continue with the business with them.

7 de outubro de 2025
logotipo da PRECISE.

Resposta da PRECISE.

Super Super Review, SSR. See what we did there.

Avaliado com 5 de um total de 5 estrelas

Precise were really helpful and…

Precise were really helpful and professional in sorting a bridging loan out for the purchase of a property. Can highly recommend, thank you.

7 de outubro de 2025
logotipo da PRECISE.

Resposta da PRECISE.

Lovely bit of bridge. Thank you Wayne.

Avaliado com 1 de um total de 5 estrelas

Shocking Service.

Shocking Service.

The intermediary support team appear to be based in a foreign country. Most of them appear to lack the ability to speak English fluently and it is very difficult to understand what they are saying. Their speech is unidiomatic and riddled with grammatical and pronunciation errors which combine to create confusion as to what they actually mean.

Very frustrating to deal with this lender if you need to call up to query anything.

The online portal is also a shambles and malfunctions more times than it works.

Really disappointed and will be actively avoiding using Precise for any future cases.

I don't expect anyone to be perfect but when it's a regulated mortgage application, lenders should have native speaker level staff available.

3 de outubro de 2025
Avaliação não solicitada
logotipo da PRECISE.

Resposta da PRECISE.

Hello Mohammed

Thank you for taking the time to post a review and for your feedback. We're proud of our Support team and I'm sorry to hear you faced difficulty in understanding our colleague when you called recently. I can understand your frustration and I'll pass your comments on to our team internally.

If you do still have a need to speak to somebody, please feel free to respond to my private request for more information through Trustpilot and I'll arrange for a member of the team to contact you directly.

Avaliado com 5 de um total de 5 estrelas

10/10 service from Precise!

Great service from start to finish. Buying our first house with Precise Mortgages was so easy. Communication was prompt and clear. After previously having issues with my credit, I was very apprehensive about ever getting a mortgage, but Precise managed to work with my mortgage broker and get us a great rate and even better - a mortgage! Even though we are just starting our mortgage with Precise, they have been nothing but excellent from what we have experienced so far. Thank you Precise for helping us buy our dream house!

24 de julho de 2025
Avaliação não solicitada
logotipo da PRECISE.

Resposta da PRECISE.

Well this is wonderful, D. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Efficient

Efficient, empathetic and very supportive.

1 de outubro de 2025
logotipo da PRECISE.

Resposta da PRECISE.

Thank you so much.

Avaliado com 3 de um total de 5 estrelas

Actual "Legal Fees" Vs quoted on application

The indicated cost of your quoted" legal fees" was almost half of what was quoted and actually charged by your nominated solicitors.

1 de outubro de 2025
logotipo da PRECISE.

Resposta da PRECISE.

Hello Mr Odell

Thank you for taking the time to leave feedback. I can appreciate your frustration and we'll pass this on to the team internally.

Avaliado com 5 de um total de 5 estrelas

Outstanding

A complete different experience, really impressed, very easy to deal with, highly recommend,

24 de setembro de 2025
logotipo da PRECISE.

Resposta da PRECISE.

Thank you Andy. Brilliant to see.

Avaliado com 1 de um total de 5 estrelas

Absolute shambles

Dealing with this company is like hitting your head against the wall!

*Update* March 2026.
I have sent several emails and even a recorded delivery letter.
They have ignored every single attempt at communication.

22 de setembro de 2025
Avaliação não solicitada
logotipo da PRECISE.

Resposta da PRECISE.

Hello Mr P

Thank you for taking the time to post a review and I can appreciate your frustration at not making progress. If you're able to respond to my private request through Trustpilot with a little more information including the name and property, I'll ask a member of the team to look into this straightaway for you.

Avaliado com 5 de um total de 5 estrelas

Precise is the best lender

Precise is the best lender, they are straight forward and precise as their name states.
Very helpful under writer.
Amazing and professional people.

17 de setembro de 2025
logotipo da PRECISE.

Resposta da PRECISE.

We want to frame this review 🥰. Thank you so much, Ms Fred-Isoh.

Avaliado com 3 de um total de 5 estrelas

Redeeming my Mortgage

I found that on redeeming my mortgage with Precise I had to speak with a call centre not based in the UK. The lady I spoke with was extremely hard to understand and I repeatedly said I could not understand her. Later in the day I received an email with all the information needed. I had been given a figure over the phone and scanned the email to confirm the final amount. My bank required me to have the paper copy of the Redemption before I could transfer the money. This arrived later by post. When I paid the final figure it was brought to my attention that were additional daily charges after the date of my initial call still outstanding. This was not explained to me, so came to me as a surprise. Precise needs to do better at ensuring the people they employ can speak English clearly.

19 de setembro de 2025
Avaliação não solicitada
logotipo da PRECISE.

Resposta da PRECISE.

Hello Sarah

Thank you for taking the time to post a review and I can appreciate your frustration at receiving unexpected costs during your redemption. Please be assured that I'll share your feedback internally.

Avaliado com 4 de um total de 5 estrelas

Precise by name and process

The name is accurate, Precise like everything to be precise! Mainly seamless process with a few unnecessary stressful holdups thrown in the middle. Being a broker-only communication company meant holdups were lengthened. But came through all good in the end.

17 de setembro de 2025
logotipo da PRECISE.

Resposta da PRECISE.

Excellent, detailed feedback, Melanie. Thank you.

Avaliado com 5 de um total de 5 estrelas

Great to deal with

Great to deal with, very efficient, friendly and professional - Gemma is fantastic

3 de setembro de 2025
logotipo da PRECISE.

Resposta da PRECISE.

Wonderful stuff, thanks Andy. We'll let Gemma know.

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