Printer base has been a refreshing antidote to most internet purchases, Always quick to respond, always a person at the other end totally reliable (thanks Luis !) The Cannon Maxify GX1050 that I... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fantastic customer service again! I placed an order for ink cartridges on 28 April. I received a courtesy call the following morning from Luis Filipe, an account manager. Luis confirmed receipt of my... Ver mais
A empresa respondeu
Very happy with both printer (Canon PIXMA G3590) and service. Follow-up call after placing online order to make sure printer really did meet my needs and arranging discount on inks as I decided to buy... Ver mais
A empresa respondeu
Many thanks to Printerbase. They called me shortly after the order to check the printer had everything I needed, straightaway pointed out that the one I ordered didn't have duplex scanning, and I was... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de impressoras e scanners
- Loja de Informática
- Loja de Eletrônicos
- Loja de materiais de escritório
- Materiais de escritório
- Fornecedor de toner
Escrito pela empresa
We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Informações de contato
Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, Reino Unido
- 0161 308 5800
- info@printerbase.co.uk
- www.printerbase.co.uk
4,7
Excelente
3 mil avaliações
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer servcie
Order and delivery service was prompt and efficient. The pre delivery call from a very knowlegeable representative was extremey helpful and much appreciated. Great customer service.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Sarah,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
The best customer service as well as product.
I was unsure about the printer I was interested in and went ahead and ordered it. The following morning I got a call from to confirm my order and delivery delivery. I was able to ask questions and the customer service from Joseph was second to none. If I could give 10 stars I would. I know where I will be going for all my printing needs in the future. I can't fault the support, it was shear excellence. Great job guys.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Andrea,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery. I will pass your feedback on to Joseph and his manager.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Excellent service
Prompt service, good price. Pre delivery check call by Printerbase much appreciated. All round highly recommended
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Chris,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery. We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Great service.
Product was dispatched immediately and arrived very quickly. Great customer support and comms.
30 de novembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Sue,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Very good customer service
We bought 3 printers recently from them and all of them were delivered in optimal condition and very quickly. Elaine and Caroline were great and responded very quickly to our queries.
-Wright Justice Solicitors
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery. I have passed your feedback on to Elaine & Caroline.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Outstanding Service
Fantastic prices and super quick delivery.
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Gordon,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Great company
I found this company on the internet and was guided by the reviews, how accurate they were!
Good price, quick delivery and very good help and support, would highly recommend.
21 de novembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Sally,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
I ordered a printer for next dayRubbish delivery service…
I ordered a printer for next day delivery. It wasn't delivered the next day. The day after I was not informed by email about what time it would arrive. It arrived when I was out so it wasn't delivered. The next day I received no email to inform me of a time slot, but it was delivered - it was fortunate that I was in to receive. So, Printerbase - you as a company were great, but your chosen delivery service was as good as useless!!!!!
8 de novembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Stephen,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service.
However, we are sorry to hear about the delivery issues you had. We are investigating this to make sure it doesn't happen in the future.
We sincerely apologise for any inconvenience caused.
Many Thanks
The Printerbase Team
Great printer
Easy to order and delivery was quick. Printer was easy to set up and is fine. Very quiet.
Very pleased.
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and your new printer.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Ordered a printer showing as in stock…
Ordered a printer showing as in stock for next day delivery. No confirmation email. No contact. Just a refund of my payment with no communication whatsoever.
4 de dezembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Sarah,
Thanks for the taking the time to leave us a review.
We are unable locate any details relating to an order or refund with the information you provided us. We have tried to contact you through email and phone number you provided unsuccessfully.
Please get in touch with us on 0161 380 5800 or via email info@printerbase.co.uk and we can look into this matter further for you.
Thanks
The Printerbase Team
Great service from amazing people. Highly recommended
We found Printerbase by chance.
Fantastic people with excellent, amazingly friendly and super helpful service from discussion re: requirements through to ordering, super efficient next day delivery & phenomenal set up assistance. Those we spoke with, spent so much time on the phone with us, patiently guiding us through.
They both made our experience of purchasing and setting up our new printer/copier/scanner a pleasurable and very smooth process over a 2 day period.
We are so impressed and delighted in our discovery of this company.
Highly recommended to any of you reading this review. I would honestly go as far to say - "stop your search here as you won't find a better company than Printerbase.
A huge thank-you from us.
27 de novembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi M J Owen,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Good price, excellent customer service
Good price, free delivery and my Canon printer arrived the next day. Customer service is excellent, would recommend this company
1 de novembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Alan,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Really good customer service
A good price - but what made the difference was the excellent customer service - I rang up to check stock and delivery as I'd had a printer die on me and the team literally ensured a next day delivery. They even rang me in the morning with an eta - great service, v happy
9 de novembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Kelvyn,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our customer service and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Fast and helpful
Fast and helpful
Bought a label printer for our company, I had some questions, Charles Roscoe took time to ensure that we had the right type of printer for our set-up. Very helpful, would definitely use Printerbase again.
31 de outubro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi Julia,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. I have passed your feedback on to Charles and his manager.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Excellent
Fast, efficient service and proactive customer service. Highly recommended!
30 de outubro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price, and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Fast shipping and great price
Fast shipping and great price. I do however keep receiving phone calls after my purchase which is not ideal.
6 de novembro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price, and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Best price I could find online for a…
Best price I could find online for a Canon printer. Additional 20% discount offered by Printerbase. Follow up call to confirm happy with the order and delivered on requested day. Also called on the day of delivery to provide an arrival window. Fantastic service. Highly recommended.
21 de outubro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price, and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Quick Service plus useful tips
20 de outubro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price, and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Customer service like it used to be
Cheapest price I could find online for a Canon printer. Additional 20% discount offered by Printerbase. Follow up call to confirm happy with the order and delivered the next day. Also called on the day of delivery to provide an arrival window. Fantastic service. Highly recommended.
9 de outubro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price, and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
Impressive company
Excellent service, great customer support and best price I could could find.
4 de outubro de 2024
Avaliação não solicitada
Resposta da Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price, and delivery.
We look forward to helping you out again in the future.
Many Thanks
The Printerbase Team
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