Printerland.co.uk Avaliações 9.275

Ordered a printer on Sunday afternoon.
Received a call Monday morning explaining that the printer had been replaced with another model and that would be sent instead.
Delivery next day by 11am.
Excellent service all round.

I wanted to replace an aging inkjet with a colour laser. I also wanted to avoid getting tied in to a subscription for consumables. I chose and ordered a printer on Printerland. A member of the team phoned me to make sure I was buying the right printer. He said they no longer recommend the model I had chosen (as it was approaching end of life) and worked with me to find an alternative. The alternative was just as capable and was a couple of £ cheaper. It was delivered the next day. Very happy with the whole process.

This was the best customer service I've ever experienced.

I thought I'd been smart, done the research, compared with others, used ChatGPT, used search engines etc. and ordered the right printer.

I recieved a call from printerland asking me if I was sure that I really wanted it as it was released in 2017 and getting ink for it might become more difficult in the future. Which other company would have done that? I suspect none, they would have just taken the money and accepted the order. Incredible!

We had a chat on the phone about my needs and ended up with a better printer for less money (as long as Kyocera do give me my cash back, that is). A great result.

Delivery was exceptionally quick and accurate. There is a huge amount of printers to choose from and the filters help enormously with narrowing your search tailored to your requirement.There was an immediate follow up to make sure I had received my printer and that all was satisfactory. Excellent service I would strongly recommend.

I originally ordered a printer where the description from the manufacturer was not very clear. The printer could only scan A5 sheets through the feeder, a major deal breaker. Someone from printerland called me to propose replacing my order with a better printer and cheaper: duplex scans A4, scans and prints are more precise in dpi. I am indeed very happy with my Epson ET-4956 supplied with a lot of ink. Richard Gresty of Printerland went out of his way to make sure I am happy with my purchase.

From asking advice about which printer was best for my business to delivery the process was simple and I was quickly back online printing

Having ordered a printer, Printerland took the trouble to phone me the next day with advice and a recommendation of a slightly different model which, due to differences in toner prices, was going to save me money in the long run. Really excellent service because a less customer focused company would have just shipped what was originally ordered. Very pleased with the whole experience.

Brilliant service. Proactive salesmanship and exceeded my expectations on delivery and follow up. I was blown away and would highly recommend printerland.

I have been using Printerlant services since 2015, and the experience has consistently exceeded expectations. My first order was on 24/04/2015 and last ordered on 07/01/2026. Their delivery model is reliable, their turnaround times are strong, and the quality of output has remained high year after year.

From a business perspective, they are a dependable long-term partner who understands deadlines, consistency, and value for money. Communication is efficient, solutions-focused, and always professional.

I confidently recommend Printerlant to any business looking for a trusted, scalable printing partner with proven performance over time.

Efficient service, great prices, fast delivery - what more would you want from a company... oh yes friendly informative staff who are only too happy to help :)

Good quality printer, fast delivery, good customer support.

Really seamless experience from beginning to end - our printer arrived in good time, was easy to set up - and the team were in touch almost immediately to offer any troubleshooting help (not needed in fact, but much appreciated). Would recommend.

So after many years of faithful service my Dell C1660w has died (F in chat). I have vowed NEVER to buy an inkjet printer again and definitely nothing by HP! So when I saw a HotUKDeal for a Brother HL-L8260CDW I was sold, complete with £60 cashback.
Placed my order and later that day I got a call, confirming the order and just highlighting that this is a slightly older model and coming to the end of it's support and was I happy to proceed. I was. Matthew was kind, patient and knowledgeable. A really nice way to treat customers. Would very much recommend Printerland to anyone looking for a printer and encourage everyone to NEVER buy HP!

Ordered printer ink and was able to pay by Amazon, which was great !! Ink arrived as stated and good quality and great value, also was followed up by email from Matthew to ask if everything was OK.. would definately use again

Contacted this company for advice on a printer suitable for home use. They recommended a model based on my requirements. No hard sell, no followups, which i really appreciated. I then checked around on prices elsewhere and this company were either cheaper or the same as elsewhere, but the reviews on trust pilot for this company were so good I stuck with them. Order placed late Thursday evening, printer arrived Saturday! Amazing! The only thing that surprised me was I didnt get a confirmation of them receiving my order which I was expecting, so assumed the printer would be arriving this week. Even checking online on Saturday, it was showing the order as processing and I'd already received it! So the only notification was the delivery company contacting me on the day of delivery. It's not a complaint from me, I was more than happy with the delivery, it's just a bit of heads up for others. Fantastic service

Good fast service

I used Printerland for the first time to buy a laser printer, good price compared to other online sellers.
I came to Trustpilot before buying to check validity of the company, and found Printerland have very few bad reviews compared to good ones and going back over multiple years, so I went ahead with the purchase.
Less than 24 hours later there was a new printer in my possession.
A representative messaged me 2 days after to check all was ok with the new printer. They'll be seeing me back as a customer when cartridge replacements are needed.
Very happy with the service.

Easy to use ordering quick delivery time and printer received in good order. Would use again.

Found and absolute bargain with my laser printer purchase. The customer advisor contacted me and gave me some great advice with cheaper options which was a good insight to have. Delivery was quick with excellent poat-purchase customer service.