The staff was very attentive. Even attended me a bit early as I arrived earlier for my appointment. Results sent promptly and efficiently.
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Veja o que dizem as avaliações
The premises were well signed outside and were calming inside. The staff were very friendly and helpful. The test area and experience was very comfortable and the result were delivered very quickly. A... Ver mais
A empresa respondeu
I needed a lateral flow test within 1 day of flying to the USA. I picked the on-site testing option as there was a laboratory close to me. Registration was easy online. Went to the laboratory, the... Ver mais
A empresa respondeu
We were greeted with a smile and once reception had checked us in on their computer, we were immediately seen and tested. We were told that our results would be about 15 minutes so we left and had a c... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Private Coronavirus Tests provides a range of fast-tracked, customer-focused COVID-19 testing. This includes PCR, antigen and antibody testing for current and post-infection diagnostics. Discover our coronavirus testing services for yourself by visiting our website today.
Informações de contato
4,7
Excelente
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This service was wonderful
This service was wonderful. Very fast and the staff was excellent and friendly.
24 de maio de 2022
Resposta da Private Coronavirus Tests
That's amazing, Pat! We are always looking to exceed the expectations of our customers and are delighted that you had such a great experience. Thank you for sharing your kind words.
All the best,
Victoria
Completely excellent!
23 de maio de 2022
Resposta da Private Coronavirus Tests
That's great! We're happy to hear that you had a positive experience. Thank you for sharing!
Wishing you the best in health,
Victoria
Quick, easy and everything as per the website
I needed a lateral flow test within 1 day of flying to the USA. I picked the on-site testing option as there was a laboratory close to me. Registration was easy online. Went to the laboratory, they double checked my passport details and proceeded with the test.
Everything was quick, easy, informative and results as per website and the staff. Results sent to email within 20 minutes.
Would recommend
23 de maio de 2022
Resposta da Private Coronavirus Tests
Thank you so much for your recommendation and for taking the time to share your experience with us! We are delighted to hear you had no issues with the testing process and received your results quickly. We look forward to seeing you again soon :)
Best regards,
Victoria
An excellent experience.
The premises were well signed outside and were calming inside. The staff were very friendly and helpful. The test area and experience was very comfortable and the result were delivered very quickly. A very good experience overall. Another bonus is the proximity to the major railway stations - especially St Pancras & Kings Cross. Less than 5 minutes walk to both.
23 de maio de 2022
Resposta da Private Coronavirus Tests
That’s amazing, Keith! We always aim to provide our customers with the most seamless, efficient service and are thrilled to hear you had such a positive and easy experience. Thank you for sharing your valuable feedback, it is much appreciated!
Best wishes,
Victoria
Quick and easy.
My appointment was on time, literally took less than a minute and the results were emailed to myself, as promised, within 15 minutes. The clinic was easy to find, close to Euston and St Pancreas stations. I had the antigen test which involved just a nasal swab.
23 de maio de 2022
Resposta da Private Coronavirus Tests
Thank you for taking the time to leave such a detailed review, Andrea! We are thrilled that you had a great experience and that it was all so easy and convenient for you. We look forward to welcoming you back soon for any testing needs!
All the best,
Victoria
Horrendous
Tests were very slow.
Took ages to get orchestra through, meaning session didn’t start on time.
Also, the 20mins wait time for the results actually took 100mins (in my case) for the email to come through, which was 75mins after the start of the session time.
Worse still, because of the delayed start time, we were told by the test administrator to go inside and start the session, and she would pull us out if we were positive. Pretty stupid if we were positive and already infecting others.
All in all, very shoddy!
22 de maio de 2022
Resposta da Private Coronavirus Tests
Thank you for sharing your experience and bringing these issues to our attention. We understand how frustrating it can be when things do not go to plan, especially when relying on a service. It seems that there was possibly an issue with your email address, which led to a delay in results being sent out. Please be assured that this is an isolated incident and your comments will be passed onto the relevant teams who will look further into this situation to ensure this does not happen again.
If you would like to share any more information about your experience, please feel free to get in touch with us at info@londonmedicallaboratory.co.uk.
Best regards,
Victoria
very nice and very efficient staff !
20 de maio de 2022
Resposta da Private Coronavirus Tests
Thank you for your 5 star review! I will make sure to share your kind words with the rest of the team to let them know to keep up the amazing work.
Wishing you the best in health,
Victoria
Excellent service
20 de maio de 2022
Resposta da Private Coronavirus Tests
Amazing! We are delighted to hear you had a positive experience using our service. Thanks for sharing!
All the best,
Victoria
Friendly staff
The staff was extremely friendly and this really helped because I was quite stressed out. The results were quick and sent by email.
20 de maio de 2022
Resposta da Private Coronavirus Tests
That's great, Avantika! Here at London Medical Laboratory, we are always looking to exceed the expectations of our clients and we’re delighted the staff were able to help you have a stress free experience.
Best regards,
Victoria
Really nice customer service!
19 de maio de 2022
Resposta da Private Coronavirus Tests
Hey Savannah, we’re so pleased you were satisfied with our service! We really appreciate you being our customer and helping to share the word about us. Thank you for your review!
Wishing you the best in health,
Victoria
Used this place 3 times wouldn’t go…great
Used this place 3 times wouldn’t go anywhere else they are great
18 de maio de 2022
Resposta da Private Coronavirus Tests
Thank you for being a loyal customer, Jeff! We really appreciate you taking the time to share your review with us and look forward to welcoming you back soon for your testing needs.
Wishing you the best in health,
Victoria
Easy signupProfessional Staff
Easy to sign up. The staff at the Kings Cross Lab were professional and friendly. Quick and efficient
17 de maio de 2022
Resposta da Private Coronavirus Tests
Hi Anna, we always aim to provide our customers with the most seamless, efficient service and are delighted to hear that you had a 5 star experience at King's Cross. Thanks for sharing!
Best regards,
Victoria
Fast efficient courteous service by the…
Fast efficient courteous service by the staff. Outstanding service.
17 de maio de 2022
Resposta da Private Coronavirus Tests
That's amazing, Chander! I look forward to sharing your feedback with the team, they will be thrilled! Customer satisfaction is one of our top priorities and its reviews like yours which reaffirm the hard work we put in every day. Thank you!
Best wishes,
Victoria
Quick and very easy!
16 de maio de 2022
Resposta da Private Coronavirus Tests
Thank you for taking the time to leave a review! We are glad you found the whole process quick and easy.
All the best,
Victoria
Resposta da Private Coronavirus Tests
That’s great, Margot! We are delighted to hear you had a positive experience using our service. Thank you for sharing.
Best regards,
Victoria
Resposta da Private Coronavirus Tests
We are thrilled that you loved our service and that it was easy for you! Thank you for taking the time to share your review.
Wishing you all the best,
Victoria
Fit to fly testing
Simple online booking process, and the test itself was extremely quick and easy. The results came through quickly. I would 100% recommend.
16 de maio de 2022
Resposta da Private Coronavirus Tests
Hi Helen, It's great that you found the booking and testing process easy! Thank you so much for your recommendation and for taking the time to leave a review.
Best regards,
Victoria
Very easy and friendly staff
16 de maio de 2022
Resposta da Private Coronavirus Tests
Thank you for your 5 star review and kind words! We are pleased you had such an easy experience. I will make sure to share your comments with the rest of the team, they will be thrilled!
Best wishes,
Victoria
Great service
16 de maio de 2022
Resposta da Private Coronavirus Tests
Amazing! Thank you so much for your 5 star review, it is much appreciated :)
Wishing you the best in health,
Victoria
Resposta da Private Coronavirus Tests
That's what we like to hear, Robert! We are always looking to exceed the expectations of our customers and are delighted you had a great experience.
All the best,
Victoria
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