Good quality items, excellent service from knowledgeable and engaged staff. Beautifully laid out store. I am a regular customer with good reason. I can say it is the only shop that I look forward to... Ver mais
Localização
Trocar localização4-5 Quiet Street, BA1 2JS BATH, GB
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Veja o que dizem as avaliações
We bought battery operated salt and pepper dispensers in December 2025 but recently had problems with them and had to return them to the shop. I would like it to be recorded that the customer service... Ver mais
I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... Ver mais
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
4-5 Quiet Street, BA1 2JS, BATH, Reino Unido
4,9
Excelente
986 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything was easy to find and the…
Everything was easy to find and the staff were very helpful
6 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Shop assistant really helpful
Shop assistant really helpful, knowledgeable and friendly
30 de junho de 2026
Resposta da ProCook - Bath
We're so glad you found our shop assistant helpful, knowledgeable, and friendly. We truly appreciate your kind feedback!
Resposta da ProCook - Bath
We are so pleased to hear that you had such a positive experience with our team. Your kind words mean a lot to us!
Great service and products
I’ve been to two pro cook stores as I’m setting up a new home.
Both times I had excellent service and advice from both staff members .
3 de julho de 2026
Resposta da ProCook - Bath
We're so pleased to hear you received excellent service and advice from our staff at both stores while setting up your new home. We appreciate your kind words!
Ceramic milk pan
I was looking for a milk pan without Teflon coating. Cooks had one with ceramic coating. Also stylish and reasonably priced.
2 de julho de 2026
Resposta da ProCook - Bath
We're so happy you found the perfect ceramic-coated milk pan with us! We appreciate your kind words about its style and value.
Staff very good
28 de junho de 2026
Resposta da ProCook - Bath
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Resposta da ProCook - Bath
We are so glad to hear that our staff was helpful and informative during your visit. We truly appreciate your kind words!
Resposta da ProCook - Bath
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was excellent and met your expectations!
This is my 3rd time in two months doing…
This is my 3rd time in two months doing shopping at Pro cook store in Bath. And the quality and the staff they always make me wanna come more❤️
30 de junho de 2026
Resposta da ProCook - Bath
We are so happy to hear about your positive experiences with us! It's wonderful to know that our quality and staff keep you coming back. We truly appreciate your continued support!
Helpful and knowledgeable staff
The staff were so helpful and offered very useful advice on how to use the product safely and appropriately, which we found invaluable.
20 de junho de 2026
Communication with Bath shop was slow…
Communication with Bath shop was slow and hard work 😓
Staff could be more personable and friendly please.
Got there in the end!
Item itself is very good quality.
23 de junho de 2026
Resposta da ProCook - Bath
We're sorry to hear about the communication difficulties and appreciate your feedback on our staff. We are addressing these points to improve. We're glad you like the item's quality!
Caste iron griddle
Beautifully displayed items ..my purchase was very reasonable for a cute, oval caste iron griddle with an Acacia wood holder ...£18!!!
20 de junho de 2026
Resposta da ProCook - Bath
We're so glad you found our items beautifully displayed and are happy with your griddle and its great value! Thank you for your kind words.
Very helpful staff and good quality…
Very helpful staff and good quality products at a reasonable price
13 de junho de 2026
Resposta da ProCook - Bath
We're so glad you enjoyed our products, prices, and found our staff helpful! Thank you.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Efficient delivery to our home
8 de junho de 2026
Resposta da ProCook - Bath
We're so glad our staff was friendly and knowledgeable. We appreciate your kind words!
Excellent customer service
Excellent customer service.
Listened to our query carefully and provided very knowledgeable, expert advice about the options available - resulting in a very satisfied customer!
11 de junho de 2026
Resposta da ProCook - Bath
We appreciate your kind words about our team.
Resposta da ProCook - Bath
We're glad our team was helpful, knowledgeable, and kind with a smile.
Was able to inspect the filleting knife…
Was able to inspect the filleting knife and ask questions about it. Your staff are always very knowledgeable and helpful to.
14 de junho de 2026
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