Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowl... Ver mais
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Localização
Trocar localizaçãoUnit 17 Affinity Devon, Clovelly Road, EX39 3DU Bideford, GB
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Veja o que dizem as avaliações
Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase. Nice to get your purchased wrapped up makes it feel just that bit more expensive.
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I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and kn... Ver mais
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Lovely 100% stainless steel frying pan (no coatings / chemical surfaces). 24cm - perfect for breakfast and smaller frying jobs. Excellent quality - a little bit on the expensive side but will last for... Ver mais
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Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 17 Affinity Devon, Clovelly Road, EX39 3DU, Bideford, Reino Unido
4,9
Excelente
792 avaliações
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Good quality and a great price
Good quality and a great price.
The shop assistant was very informed on the knife’s make up and hire to keep it sharp.
1 de agosto de 2026
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Bideford
We're so glad to hear you found your visit easy and pleasant, and that you enjoyed our shop's appearance. We truly appreciate your kind words!
It just wasn't a positive experience
It just wasn't a positive experience, we always use pro cook around the UK, if there's one there, we use it!
We needed a meat thermometer for the campervan on our Devon trip, staff watched us like a hawk, made us feel uneasy... it have us the feeling on "not being good enough" to be in there. I still bought my thermometer, and went about my day, but service was a real let down (usually good at ProCook). Without being harsh, I'd get rid of the two older lady staff serving that day!
27 de julho de 2026
Resposta da ProCook - Bideford
patrick
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
The sales assistant was very…
The sales assistant was very knowledgeable and helpful
27 de julho de 2026
Perfect service all round and great…
Perfect service all round and great advice given regarding product. Thank you.
27 de julho de 2026
Found the product we wanted easily in a…
Found the product we wanted easily in a well laid out shop. The lady who served us gave us some great advice on using the product, let me use her pen to wrote the advice on the box as it was a gift. Great service!
26 de julho de 2026
Helpful staff with good and informed…
Helpful staff with good and informed advice.
26 de julho de 2026
Lovely helpful staff and great prices
24 de julho de 2026
I have always had a great service from…
I have always had a great service from the ladies. They are very helpful and friendly people.
18 de julho de 2026
Always a joy to shop at Bideford…
Always a joy to shop at the Bideford store! The staff are really friendly chatty & knowledgeable about all the products! Thank you ladies!!!
21 de julho de 2026
The staff were very helpful.
The staff were very helpful.
I found the products I was looking for and the price was reasonable.
20 de julho de 2026
Love the ProCook shop
Love the ProCook shop, quality is always great and the prices are very reasonable.
Staff are always friendly and helpful.
Always plenty to look at.
15 de julho de 2026
Very helpful staff who helped me find…
Very helpful staff who helped me find just what I was looking for and offered excellent product knowledge.
18 de julho de 2026
Very helpful and informative staff
Very helpful and informative staff, excellent products .A very pleasant shopping experience.
11 de julho de 2026
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