We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... Ver mais
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Localização
Trocar localizaçãoBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
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Veja o que dizem as avaliações
Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... Ver mais
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items. Very please w... Ver mais
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Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Ver mais
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Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Reino Unido
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Staff were friendly and amazing
Staff were friendly and amazing. Sharon was professional she took us on a tour of the items with good prices and about to be sold out . The other girls were supportive they got me a trolley twice to help in my shopping and transfer to my car .
11 de julho de 2026
Pleasant shopping experience, good quality stock
Was delighted to find smaller sized cake tins (15cm and 18cm) as these can be tricky to source. Well-laid out shop and friendly, helpful assistants
I know from past purchases the quality of Pro Cook is outstanding – so I have high hopes for these new cake tins.
15 de julho de 2026
I like ProCook!
I managed to get exactly what I wanted but then I had an ever so slight issue. I took it to another store (Bromley) but they had no problems replacing it. So far so good. Thank you!!
6 de julho de 2026
Nice dinner service at a good price, helpful staff.
Found a very nice dinner service and at a good price, very pleased with the shop assistant and the help we were given.
7 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great shop would recommend it.
The salesperson was friendly and when asked she took her time explaining and showing us the items I wanted to buy, then wrapped them and allowed us to pick them up later in the morning.
8 de julho de 2026
Resposta da ProCook - Bluewater
We're so pleased to hear that our salesperson was friendly and took the time to explain and show you the items you wanted. It's wonderful that we could arrange for you to pick them up later!
Friendly and very professional
Friendly and very professional. Went out of their way to help.
3 de julho de 2026
Resposta da ProCook - Bluewater
We're so glad you found our team friendly and professional, and that we were able to go out of our way to help you! Thank you for your kind words.
Love ProCook
I got a gorgeous cool bag in the sale. The lovely young lady who served me was so helpful. And when I got to the till it was £5 less than I thought. Happy days.
3 de julho de 2026
Lady was very help & efficient
29 de junho de 2026
Resposta da ProCook - Bluewater
We are so pleased to hear that a member of our team was very helpful and efficient during your visit. We truly appreciate your kind words.
Good customer service excellent
Good customer service , good knowledge of the requirements, she also explained about the guarantee.
29 de junho de 2026
Resposta da ProCook - Bluewater
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received good customer service and found our team knowledgeable about our requirements and guarantees.
Lovely helpful staff
1 de julho de 2026
Helpful staff
Helpful staff. Really informative sales assistant on the till as well.
I will be going back tomorrow as my coffee grinder doesn't work! ..Not the fault of Pro- cook ! I' ll see how they do when there's a problem. I simply want to exchange it for one that works.
28 de junho de 2026
Very helpful staff
2 de julho de 2026
Very helpful & pleasant assistant
29 de junho de 2026
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